New Rez Correspondent Lending
Partner Reference Guide
Important Information
Correspondent Fee Schedule
www.NewRezCorrespondent.com
SUPPORT EMAIL BY SUBJECT:
Lender Support: lendersupport@newrez.com
Registration/Pricing: registrations@newrez.com
UW & Exception Requests: UWhelpdesk@newrez.com
Post Funding Docs: trailingdocs@newrez.com
Smart Scenario Desk: smartscenariodesk@newrez.com
PURCHASE SUSPENSE QUESTIONS:
For questions on a condition, use the email addresses
below. Compliance: ComplianceAudit@newrez.com
Collateral Review: ClosedLoanReview@newrez.com
Quality Assurance: QC@newrez.com
Credit: delegatedsuspense@newrez.com
All Other Questions: UW NonDelegatedSuspense@newrez.com
CONDO APPROVAL PROCESS:
Condo Approval Forms Visit: NewRezCorrespondent.com
Send Completed Condo Forms: projectreview@newrez,com
NewRezCorrespondent.com
Helpful Forms, Tools and Valuable Resources
Non-Delegated Standard Products
10.5.2018 NewRez NMLS# 3013 (nmlsconsumeraccess.org). Equal Housing Lender. ©2018 NewRez, LLC. All rights reserved.
LENDER IDs: FHA: 2557400002 • VA: 6001710000
FNMA: 27471 • FREDDIE: 158390 • MERS: 1007544
FOR LOCK EXTENSIONS/CANCELLATIONS:
Lock extension requests can be made through LION,
or contact registrations@newrez.com
MORTGAGEE CLAUSE FOR PMI, HAZARD,
FLOOD, WINDSTORM, AND EARTHQUAKE:
Shellpoint Mortgage Servicing, ISAOA/ATIMA PO
Box 7050, Troy, MI 48007-7050
NEW PENN SERVICING:
Customer Service: 866-317-2347
Email: loanservicing@newrezservicing.com
FIRST PAYMENT ADDRESS:
PO Box 740039 Cincinnati, OH 45274-0039
Loan #:
NOTE ENDORSEMENT:
WITHOUT RECOURSE PAY TO THE ORDER OF:
NewRez, LLC
(Seller Name)
(Officer Name and Title)
POST PURCHASE DOCUMENT ADDRESS:
Post Funding Documents
NewRez
4000 W Brown Deer Road
Milwaukee WI 53209
Your Account Team
Regional Account Manager:
Lender Support Specialist:
Client Support - Let Us Help!
TOLL FREE NUMBER
1-855-368-6925
Phone Options:
2: Lender Support
3: Web Support
4: Lock Desk
5: Underwriting Queue
6: Compliance A
udit Queue
7: Credit Audit
8: Collateral Review
9: Quality Control
Admin fee at purchase: *$650.00 + $90.00 tax service
Underwriting fee $425.00 for non-delivery of closed loan
Non-Delegated Smart Products
Admin fee at purchase: *$925.00 + $90.00 tax service
*Underwriting fee $675.00 for non-delivery of closed loan
Delegated Standard Products
Admin fee at purchase: $275.00 + $90.00 tax service
Delegated Jumbo Products*
Admin fee at purchase: $325.00 + $90.00 tax service
Delegated Smart
Admin fee at purchase: $425.00 +$90.00 tax service
(Lenders obtains CDA)
*Smart/Jumbo Product CDA Fee (Non-Delegated Lender) $150.00
Government Insuring (Lender Approval Required) $150.00 RUSH Fee
(Purchase or Prior-Approval UW) $125.00
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