Palos Verdes Peninsula
Chamber of Commerce
COVID-19 Business Impact Survey
This survey is designed to evaluate the ongoing economic impact to businesses caused by
COVID-19 and to assess the needs of businesses going forward. The results will inform the
Chamber’s programming and advocacy work for 2021. The Chamber thanks our local cities for their
help in disseminating this survey to all businesses across the Peninsula. The results of this survey
are anonymous; individual responses will remain strictly confidential.
1. How concerned are you about the impact of COVID-19 on your business in the next three
months (Q1 2021)?
Not
concerned
Mildly
concerned
Extremely
concerned
Treading
water
I have more
business
than I can
handle
Comments:
2. How concerned are you about the impact of COVID-19 on your business in the next six
months (Q2 2021)?
Not
concerned
Mildly
concerned
Extremely
concerned
Treading
water
I have more
business
than I can
handle
Comments:
3. Which of the following financial impacts have you experienced since March?
Check all which apply.
Decline in sales
Drop in foot traffic
Loss of vendors or sponsors
Cancellation of group reservations or planned events
Temporary closure
Inability to pay bills and fees
COVID-19 workplace liability
Increase in expenses due to COVID-19 health protocols
Evicted
Consideration of bankruptcy
Other (please specify)
4. Which of the following steps have you implemented due to COVID-19 since March?
Check all which apply.
Reduced employees hours or instituted furloughs
Laid off or terminated employees
Requested flexibility in paying rent
Applied for a new COVID-19 related loan (PPP, EIDL, other)
Received a COVID-19 related loan (PPP, EIDL, other)
Applied for a COVID-19 related grant
Received a COVID-19 related grant
Other (please specify)
5. What new and different things have you done to keep your business going during COVID-19
imposed operating restrictions? Check all which apply.
Added/changed marketing platforms
Added new products or services
Transitioned to e-commerce
Added online classes or videos
Revamped business model
Modified business location, including outdoor operations
Other (please list)
6. What worries you? Check all which apply.
Decreased customer count, customers slow to return
Long-term change in customer buying habits
Protecting the health of employees
COVID-19 related business liability
Cash flow
Uncertainty about business reopenings and lifting of restrictions
Uncertainty about repeated whipsaw changes to county and state health protocols
Not surviving through continued closures and restrictions on operating
Other (please specify)
7. What resources would be impactful to your business’ ability to recover? Check all which apply.
Business loan program
Business grant program
Reimbursement for public health compliance expenses
Reduction of local taxes and fees
Waiver of local taxes and fees
Business planning/strategy advice (marketing, finance, operations, etc.)
Educational programs on how to access resources for business
Updated marketing, promotional, and social media campaign to drive business
Special events to encourage foot traffic
Networking opportunities with other business
Access to workforce and skilled applicants
Pro-business advocacy at the county, state, and federal level
Other (please specify)
How likely is your business to reopen with full staffing and operations if public health orders
remain in place through the end of:
Very likely Likely Unlikely Very unlikely
8. Q1 2021
9. Q2 2021
10. Please estimate your projected change in revenue for Calendar 2020 versus Calendar 2019.
11. Any other comments regarding the impact of COVID-19 on your business and your outlook
for 2021?
Please provide your contact information.
Your Name:
Business Name:
Phone:
E-mail:
Please submit your completed survey by January 15 to the City OR the Chamber:
Attention: Business Survey Response
City of Rancho Palos Verdes
30940 Hawthorne Blvd.
Rancho Palos Verdes, CA 90275
E-mail: finance@rpvca.gov
OR
Attention: Business Survey Response
Palos Verdes Peninsula Chamber of Commerce
4040 Palos Verdes Drive North, Suite 205
Rolling Hills Estates, CA 90274
Contact the Chamber if you would prefer to submit your responses via the on-line survey. Email the
Chamber to receive the on-line survey link.
connect@palosverdeschamber.com or 310-377-8111
All survey responses will remain anonymous and confidential.