Payment Card Industry (PCI)
Data Security Standard
Self-Assessment Questionnaire B
and Attestation of Compliance
Merchants with Only Imprint Machines or
Only Standalone, Dial-out Terminals No
Electronic Cardholder Data Storage
For use with PCI DSS Version 3.2
Revision 1.1
January 2017
PCI DSS v3.2 SAQ B, Rev. 1.1 January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page i
Document Changes
Date
PCI DSS
Version
SAQ
Revision
Description
October 2008
1.2
To align content with new PCI DSS v1.2 and to implement
minor changes noted since original v1.1.
October 2010
2.0
To align content with new PCI DSS v2.0 requirements and
testing procedures.
February 2014
3.0
To align content with PCI DSS v3.0 requirements and
testing procedures and incorporate additional response
options.
April 2015
3.1
Updated to align with PCI DSS v3.1. For details of PCI
DSS changes, see PCI DSS Summary of Changes from
PCI DSS Version 3.0 to 3.1.
July 2015
3.1
1.1
Updated to remove references to “best practices” prior to
June 30, 2015.
April 2016
3.2
1.0
Updated to align with PCI DSS v3.2. For details of PCI
DSS changes, see PCI DSS Summary of Changes from
PCI DSS Version 3.1 to 3.2.
January 2017
3.2
1.1
Updated version numbering to align with other SAQs
PCI DSS v3.2 SAQ B, Rev. 1.1 January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page ii
Table of Contents
Document Changes .................................................................................................................. i
Before You Begin .....................................................................................................................iii
PCI DSS Self-Assessment Completion Steps ...................................................................................... iii
Understanding the Self-Assessment Questionnaire ........................................................................... iv
Expected Testing ................................................................................................................................... iv
Completing the Self-Assessment Questionnaire .................................................................................. v
Guidance for Non-Applicability of Certain, Specific Requirements .................................................... v
Legal Exception .................................................................................................................................... v
Section 1: Assessment Information ..................................................................................... 1
Section 2: Self-Assessment Questionnaire B ...................................................................... 4
Protect Cardholder Data .......................................................................................................................... 4
Requirement 3: Protect stored cardholder data.................................................................................... 4
Requirement 4: Encrypt transmission of cardholder data across open, public networks ..................... 6
Implement Strong Access Control Measures ........................................................................................ 7
Requirement 7: Restrict access to cardholder data by business need to know ................................... 7
Requirement 9: Restrict physical access to cardholder data ............................................................... 8
Maintain an Information Security Policy .............................................................................................. 12
Requirement 12: Maintain a policy that addresses information security for all personnel ................... 12
Appendix A: Additional PCI DSS Requirements ....................................................................... 15
Appendix A1: Additional PCI DSS Requirements for Shared Hosting Providers ............................ 15
Appendix A2: Additional PCI DSS Requirements for Entities using SSL/early TLS ....................... 15
Appendix A3: Designated Entities Supplemental Validation (DESV) .............................................. 15
Appendix B: Compensating Controls Worksheet ...................................................................... 16
Appendix C: Explanation of Non-Applicability........................................................................... 17
Section 3: Validation and Attestation Details .....................................................................18
PCI DSS v3.2 SAQ B, Rev. 1.1 January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page iii
Before You Begin
SAQ B has been developed to address requirements applicable to merchants who process cardholder
data only via imprint machines or standalone, dial-out terminals. SAQ B merchants may be either brick-
and-mortar (card-present) or mail/telephone order (card-not-present) merchants, and do not store
cardholder data on any computer system.
SAQ B merchants confirm that, for this payment channel:
Your company uses only an imprint machine and/or uses only standalone, dial-out terminals
(connected via a phone line to your processor) to take your customers’ payment card information;
The standalone, dial-out terminals are not connected to any other systems within your environment;
The standalone, dial-out terminals are not connected to the Internet;
Your company does not transmit cardholder data over a network (either an internal network or the
Internet);
Any cardholder data your company retains is on paper (for example, printed reports or receipts),
and these documents are not received electronically; and
Your company does not store cardholder data in electronic format.
This SAQ is not applicable to e-commerce channels.
This shortened version of the SAQ includes questions that apply to a specific type of small merchant
environment, as defined in the above eligibility criteria. If there are PCI DSS requirements applicable to
your environment that are not covered in this SAQ, it may be an indication that this SAQ is not suitable for
your environment. Additionally, you must still comply with all applicable PCI DSS requirements in order to
be PCI DSS compliant.
PCI DSS Self-Assessment Completion Steps
1. Identify the applicable SAQ for your environment refer to the Self-Assessment Questionnaire
Instructions and Guidelines document on PCI SSC website for information.
2. Confirm that your environment is properly scoped and meets the eligibility criteria for the SAQ you
are using (as defined in Part 2g of the Attestation of Compliance).
3. Assess your environment for compliance with applicable PCI DSS requirements.
4. Complete all sections of this document:
Section 1 (Parts 1 & 2 of the AOC) Assessment Information and Executive Summary.
Section 2 PCI DSS Self-Assessment Questionnaire (SAQ B)
Section 3 (Parts 3 & 4 of the AOC) Validation and Attestation Details and Action Plan for
Non-Compliant Requirements (if applicable)
5. Submit the SAQ and Attestation of Compliance (AOC), along with any other requested
documentationsuch as ASV scan reportsto your acquirer, payment brand or other requester.
PCI DSS v3.2 SAQ B, Rev. 1.1 January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page iv
Understanding the Self-Assessment Questionnaire
The questions contained in the “PCI DSS Question” column in this self-assessment questionnaire are
based on the requirements in the PCI DSS.
Additional resources that provide guidance on PCI DSS requirements and how to complete the self-
assessment questionnaire have been provided to assist with the assessment process. An overview of
some of these resources is provided below:
Document
Includes:
PCI DSS
(PCI Data Security Standard
Requirements and Security
Assessment Procedures)
Guidance on Scoping
Guidance on the intent of all PCI DSS Requirements
Details of testing procedures
Guidance on Compensating Controls
SAQ Instructions and Guidelines
documents
Information about all SAQs and their eligibility criteria
How to determine which SAQ is right for your organization
PCI DSS and PA-DSS Glossary of
Terms, Abbreviations, and Acronyms
Descriptions and definitions of terms used in the PCI DSS
and self-assessment questionnaires
These and other resources can be found on the PCI SSC website (www.pcisecuritystandards.org).
Organizations are encouraged to review the PCI DSS and other supporting documents before beginning
an assessment.
Expected Testing
The instructions provided in the “Expected Testing” column are based on the testing procedures in the
PCI DSS, and provide a high-level description of the types of testing activities that should be performed in
order to verify that a requirement has been met. Full details of testing procedures for each requirement
can be found in the PCI DSS.
PCI DSS v3.2 SAQ B, Rev. 1.1 January 2017
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Completing the Self-Assessment Questionnaire
For each question, there is a choice of responses to indicate your company’s status regarding that
requirement. Only one response should be selected for each question.
A description of the meaning for each response is provided in the table below:
When to use this response:
The expected testing has been performed, and all elements of the requirement
have been met as stated.
The expected testing has been performed, and the requirement has been met
with the assistance of a compensating control.
All responses in this column require completion of a Compensating Control
Worksheet (CCW) in Appendix B of the SAQ.
Information on the use of compensating controls and guidance on how to
complete the worksheet is provided in the PCI DSS.
Some or all elements of the requirement have not been met, or are in the
process of being implemented, or require further testing before it will be known
if they are in place.
The requirement does not apply to the organization’s environment. (See
Guidance for Non-Applicability of Certain, Specific Requirements below for
examples.)
All responses in this column require a supporting explanation in Appendix C of
the SAQ.
Guidance for Non-Applicability of Certain, Specific Requirements
If any requirements are deemed not applicable to your environment, select the “N/A” option for that
specific requirement, and complete the “Explanation of Non-Applicability” worksheet in Appendix C for
each “N/A” entry.
Legal Exception
If your organization is subject to a legal restriction that prevents the organization from meeting a PCI DSS
requirement, check the “No” column for that requirement and complete the relevant attestation in Part 3.
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 1: Assessment Information January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 1
Section 1: Assessment Information
Instructions for Submission
This document must be completed as a declaration of the results of the merchant’s self-assessment with the
Payment Card Industry Data Security Standard Requirements and Security Assessment Procedures (PCI
DSS). Complete all sections: The merchant is responsible for ensuring that each section is completed by the
relevant parties, as applicable. Contact acquirer (merchant bank) or the payment brands to determine reporting
and submission procedures.
Part 1. Merchant and Qualified Security Assessor Information
Part 1a. Merchant Organization Information
Company Name:
DBA (doing
business as):
Contact Name:
Title:
Telephone:
E-mail:
Business Address:
City:
State/Province:
Country:
Zip:
URL:
Part 1b. Qualified Security Assessor Company Information (if applicable)
Company Name:
Lead QSA Contact Name:
Title:
Telephone:
E-mail:
Business Address:
City:
State/Province:
Country:
Zip:
URL:
Part 2. Executive Summary
Part 2a. Type of Merchant Business (check all that apply)
Retailer Telecommunication Grocery and Supermarkets
Petroleum E-Commerce Mail order/telephone order (MOTO)
Others (please specify):
What types of payment channels does your
business serve?
Mail order/telephone order (MOTO)
E-Commerce
Card-present (face-to-face)
Which payment channels are covered by this SAQ?
Mail order/telephone order (MOTO)
E-Commerce
Card-present (face-to-face)
Note: If your organization has a payment channel or process that is not covered by this SAQ, consult your
acquirer or payment brand about validation for the other channels.
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 1: Assessment Information January 2017
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Part 2b. Description of Payment Card Business
How and in what capacity does your business
store, process and/or transmit cardholder data?
Part 2c. Locations
List types of facilities and a summary of locations (for example, retail outlets, corporate offices, data centers,
call centers, etc.) included in the PCI DSS review.
Type of facility
Number of facilities
of this type
Location(s) of facility (city, country)
Example: Retail outlets
3
Boston, MA, USA
Part 2d. Payment Application
Does the organization use one or more Payment Applications? Yes No
Provide the following information regarding the Payment Applications your organization uses:
Payment Application
Name
Version
Number
Application
Vendor
Is application
PA-DSS Listed?
PA-DSS Listing Expiry
date (if applicable)
Yes No
Yes No
Yes No
Yes No
Yes No
Part 2e. Description of Environment
Provide a high-level description of the environment covered by
this assessment.
For example:
Connections into and out of the cardholder data environment
(CDE).
Critical system components within the CDE, such as POS
devices, databases, web servers, etc., and any other
necessary payment components, as applicable.
Does your business use network segmentation to affect the scope of your PCI DSS
environment?
(Refer to Network Segmentation section of PCI DSS for guidance on network
segmentation)
Yes No
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 1: Assessment Information January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 3
Part 2f. Third-Party Service Providers
Does your company use a Qualified Integrator & Reseller (QIR)?
If Yes:
Name of QIR Company:
QIR Individual Name:
Description of services provided by QIR:
Yes No
Does your company share cardholder data with any third-party service providers (for
example, Qualified Integrator & Resellers (QIR), gateways, payment processors, payment
service providers (PSP), web-hosting companies, airline booking agents, loyalty program
agents, etc.)?
Yes No
If Yes:
Name of service provider:
Description of services provided:
Note: Requirement 12.8 applies to all entities in this list.
Part 2g. Eligibility to Complete SAQ B
Merchant certifies eligibility to complete this shortened version of the Self-Assessment Questionnaire
because, for this payment channel:
Merchant uses only an imprint machine to imprint customers’ payment card information and does not
transmit cardholder data over either a phone line or the Internet; and/or
Merchant uses only standalone, dial-out terminals (connected via a phone line to your processor); and
the standalone, dial-out terminals are not connected to the Internet or any other systems within the
merchant environment;
Merchant does not transmit cardholder data over a network (either an internal network or the Internet);
Merchant does not store cardholder data in electronic format; and
If Merchant does store cardholder data, such data is only paper reports or copies of paper receipts
and is not received electronically.
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 4
Section 2: Self-Assessment Questionnaire B
Note: The following questions are numbered according to PCI DSS requirements and testing procedures, as defined in the PCI DSS
Requirements and Security Assessment Procedures document.
Self-assessment completion date:
Protect Cardholder Data
Requirement 3: Protect stored cardholder data
PCI DSS Question
Expected Testing
Response
(Check one response for each
question)
Yes
Yes with
CCW
No
N/A
3.2
(c) Is sensitive authentication data deleted or rendered
unrecoverable upon completion of the authorization
process?
Review policies and procedures
Examine system configurations
Examine deletion processes
(d) Do all systems adhere to the following requirements
regarding non-storage of sensitive authentication data
after authorization (even if encrypted):
3.2.1
The full contents of any track (from the magnetic stripe
located on the back of a card, equivalent data contained on
a chip, or elsewhere) are not stored after authorization?
This data is alternatively called full track, track, track 1,
track 2, and magnetic-stripe data.
Note: In the normal course of business, the following data
elements from the magnetic stripe may need to be
retained:
The cardholder’s name,
Primary account number (PAN),
Expiration date, and
Service code
To minimize risk, store only these data elements as needed
for business.
Examine data sources including:
Incoming transaction data
All logs
History files
Trace files
Database schema
Database contents
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
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PCI DSS Question
Expected Testing
Response
(Check one response for each
question)
Yes
Yes with
CCW
No
N/A
3.2.2
The card verification code or value (three-digit or four-digit
number printed on the front or back of a payment card) is
not stored after authorization?
Examine data sources including:
Incoming transaction data
All logs
History files
Trace files
Database schema
Database contents
3.2.3
The personal identification number (PIN) or the encrypted
PIN block is not stored after authorization?
Examine data sources including:
Incoming transaction data
All logs
History files
Trace files
Database schema
Database contents
3.3
Is the PAN masked when displayed (the first six and last
four digits are the maximum number of digits to be
displayed) such that only personnel with a legitimate
business need can see more than the first six/last four
digits of the PAN?
Note: This requirement does not supersede stricter
requirements in place for displays of cardholder datafor
example, legal or payment card brand requirements for
point-of-sale (POS) receipts.
Review policies and procedures
Review roles that need access to
displays of full PAN
Examine system configurations
Observe displays of PAN
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 6
Requirement 4: Encrypt transmission of cardholder data across open, public networks
PCI DSS Question
Expected Testing
Response
(Check one response for each
question)
Yes
Yes with
CCW
No
N/A
4.2
(b) Are policies in place that state that unprotected PANs
are not to be sent via end-user messaging
technologies?
Review policies and procedures
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 7
Implement Strong Access Control Measures
Requirement 7: Restrict access to cardholder data by business need to know
PCI DSS Question
Expected Testing
Response
(Check one response for each question)
Yes
Yes with
CCW
No
N/A
7.1
Is access to system components and cardholder data
limited to only those individuals whose jobs require such
access, as follows:
7.1.2
Is access to privileged user IDs restricted as follows:
To least privileges necessary to perform job
responsibilities?
Assigned only to roles that specifically require that
privileged access?
Examine written access control
policy
Interview personnel
Interview management
Review privileged user IDs
7.1.3
Is access assigned based on individual personnel’s job
classification and function?
Examine written access control
policy
Interview management
Review user IDs
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 8
Requirement 9: Restrict physical access to cardholder data
PCI DSS Question
Expected Testing
Response
(Check one response for each
question)
Yes
Yes with
CCW
No
N/A
9.5
Are all media physically secured (including but not limited
to computers, removable electronic media, paper receipts,
paper reports, and faxes)?
For purposes of Requirement 9, “media” refers to all paper
and electronic media containing cardholder data.
Review policies and procedures
for physically securing media
Interview personnel
9.6
(a) Is strict control maintained over the internal or external
distribution of any kind of media?
Review policies and procedures
for distribution of media
(b) Do controls include the following:
9.6.1
Is media classified so the sensitivity of the data can be
determined?
Review policies and procedures
for media classification
Interview security personnel
9.6.2
Is media sent by secured courier or other delivery method
that can be accurately tracked?
Interview personnel
Examine media distribution
tracking logs and documentation
9.6.3
Is management approval obtained prior to moving the
media (especially when media is distributed to individuals)?
Interview personnel
Examine media distribution
tracking logs and documentation
9.7
Is strict control maintained over the storage and
accessibility of media?
Review policies and procedures
9.8
(a) Is all media destroyed when it is no longer needed for
business or legal reasons?
Review periodic media destruction
policies and procedures
(c) Is media destruction performed as follows:
9.8.1
(a) Are hardcopy materials cross-cut shredded,
incinerated, or pulped so that cardholder data cannot
be reconstructed?
Review periodic media destruction
policies and procedures
Interview personnel
Observe processes
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 9
PCI DSS Question
Expected Testing
Response
(Check one response for each
question)
Yes
Yes with
CCW
No
N/A
(b) Are storage containers used for materials that contain
information to be destroyed secured to prevent access
to the contents?
Review periodic media destruction
policies and procedures
Examine security of storage
containers
9.9
Are devices that capture payment card data via direct
physical interaction with the card protected against
tampering and substitution as follows?
Note: This requirement applies to card-reading devices
used in card-present transactions (that is, card swipe or
dip) at the point of sale. This requirement is not intended to
apply to manual key-entry components such as computer
keyboards and POS keypads.
(a) Do policies and procedures require that a list of such
devices be maintained?
Review policies and procedures
(b) Do policies and procedures require that devices are
periodically inspected to look for tampering or
substitution?
Review policies and procedures
(c) Do policies and procedures require that personnel are
trained to be aware of suspicious behavior and to
report tampering or substitution of devices?
Review policies and procedures
9.9.1
(a) Does the list of devices include the following?
Make, model of device
Location of device (for example, the address of the
site or facility where the device is located)
Device serial number or other method of unique
identification
Examine the list of devices
(b) Is the list accurate and up to date?
Observe devices and device
locations and compare to list
(c) Is the list of devices updated when devices are added,
relocated, decommissioned, etc.?
Interview personnel
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 10
PCI DSS Question
Expected Testing
Response
(Check one response for each
question)
Yes
Yes with
CCW
No
N/A
9.9.2
(a) Are device surfaces periodically inspected to detect
tampering (for example, addition of card skimmers to
devices), or substitution (for example, by checking the
serial number or other device characteristics to verify it
has not been swapped with a fraudulent device) as
follows?
Note: Examples of signs that a device might have been
tampered with or substituted include unexpected
attachments or cables plugged into the device, missing or
changed security labels, broken or differently colored
casing, or changes to the serial number or other external
markings.
Interview personnel
Observe inspection processes and
compare to defined processes
(b) Are personnel aware of procedures for inspecting
devices?
Interview personnel
9.9.3
Are personnel trained to be aware of attempted tampering
or replacement of devices, to include the following?
(a) Do training materials for personnel at point-of-sale
locations include the following?
Verify the identity of any third-party persons
claiming to be repair or maintenance personnel,
prior to granting them access to modify or
troubleshoot devices.
Do not install, replace, or return devices without
verification.
Be aware of suspicious behavior around devices
(for example, attempts by unknown persons to
unplug or open devices).
Report suspicious behavior and indications of
device tampering or substitution to appropriate
personnel (for example, to a manager or security
officer).
Review training materials
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
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PCI DSS Question
Expected Testing
Response
(Check one response for each
question)
Yes
Yes with
CCW
No
N/A
(b) Have personnel at point-of-sale locations received
training, and are they aware of procedures to detect
and report attempted tampering or replacement of
devices?
Interview personnel at POS
locations
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
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Maintain an Information Security Policy
Requirement 12: Maintain a policy that addresses information security for all personnel
Note: For the purposes of Requirement 12, “personnel” refers to full-time part-time employees, temporary employees and personnel, and
contractors and consultants who are “resident” on the entity’s site or otherwise have access to the company’s site cardholder data environment.
PCI DSS Question
Expected Testing
Response
(Check one response for each
question)
Yes
Yes with
CCW
No
N/A
12.1
Is a security policy established, published, maintained, and
disseminated to all relevant personnel?
Review the information security
policy
12.1.1
Is the security policy reviewed at least annually and
updated when the environment changes?
Review the information security
policy
Interview responsible personnel
12.3
Are usage policies for critical technologies developed to
define proper use of these technologies and require the
following:
Note: Examples of critical technologies include, but are not
limited to, remote access and wireless technologies,
laptops, tablets, removable electronic media, e-mail usage
and Internet usage.
12.3.1
Explicit approval by authorized parties to use the
technologies?
Review usage policies
Interview responsible personnel
12.3.3
A list of all such devices and personnel with access?
Review usage policies
Interview responsible personnel
12.3.5
Acceptable uses of the technologies?
Review usage policies
Interview responsible personnel
12.4
Do security policy and procedures clearly define
information security responsibilities for all personnel?
Review information security policy
and procedures
Interview a sample of responsible
personnel
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
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PCI DSS Question
Expected Testing
Response
(Check one response for each
question)
Yes
Yes with
CCW
No
N/A
12.5
(b) Are the following information security management
responsibilities formally assigned to an individual or
team:
12.5.3
Establishing, documenting, and distributing security
incident response and escalation procedures to ensure
timely and effective handling of all situations?
Review information security policy
and procedures
12.6
(a) Is a formal security awareness program in place to
make all personnel aware of the cardholder data
security policy and procedures?
Review security awareness
program
12.8
Are policies and procedures maintained and implemented
to manage service providers with whom cardholder data is
shared, or that could affect the security of cardholder data,
as follows:
12.8.1
Is a list of service providers maintained, including a
description of the service(s) provided?
Review policies and procedures
Observe processes
Review list of service providers
12.8.2
Is a written agreement maintained that includes an
acknowledgement that the service providers are
responsible for the security of cardholder data the service
providers possess or otherwise store, process, or transmit
on behalf of the customer, or to the extent that they could
impact the security of the customer’s cardholder data
environment?
Note: The exact wording of an acknowledgement will
depend on the agreement between the two parties, the
details of the service being provided, and the
responsibilities assigned to each party. The
acknowledgement does not have to include the exact
wording provided in this requirement.
Observe written agreements
Review policies and procedures
12.8.3
Is there an established process for engaging service
providers, including proper due diligence prior to
engagement?
Observe processes
Review policies and procedures
and supporting documentation
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
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PCI DSS Question
Expected Testing
Response
(Check one response for each
question)
Yes
Yes with
CCW
No
N/A
12.8.4
Is a program maintained to monitor service providers’ PCI
DSS compliance status at least annually?
Observe processes
Review policies and procedures
and supporting documentation
12.8.5
Is information maintained about which PCI DSS
requirements are managed by each service provider, and
which are managed by the entity?
Observe processes
Review policies and procedures
and supporting documentation
12.10.1
(a) Has an incident response plan been created to be
implemented in the event of system breach?
Review the incident response plan
Review incident response plan
procedures
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
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Appendix A: Additional PCI DSS Requirements
Appendix A1: Additional PCI DSS Requirements for Shared Hosting Providers
This appendix is not used for merchant assessments.
Appendix A2: Additional PCI DSS Requirements for Entities using SSL/early TLS
This appendix is not used for SAQ B merchant assessments
Appendix A3: Designated Entities Supplemental Validation (DESV)
This Appendix applies only to entities designated by a payment brand(s) or acquirer as requiring
additional validation of existing PCI DSS requirements. Entities required to validate to this Appendix
should use the DESV Supplemental Reporting Template and Supplemental Attestation of Compliance
for reporting, and consult with the applicable payment brand and/or acquirer for submission procedures.
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 16
Appendix B: Compensating Controls Worksheet
Use this worksheet to define compensating controls for any requirement where “YES with CCW” was
checked.
Note: Only companies that have undertaken a risk analysis and have legitimate technological or
documented business constraints can consider the use of compensating controls to achieve compliance.
Refer to Appendices B, C, and D of PCI DSS for information about compensating controls and guidance
on how to complete this worksheet.
Requirement Number and Definition:
Information Required
Explanation
1. Constraints
List constraints precluding compliance
with the original requirement.
2. Objective
Define the objective of the original
control; identify the objective met by
the compensating control.
3. Identified Risk
Identify any additional risk posed by the
lack of the original control.
4. Definition of
Compensating
Controls
Define the compensating controls and
explain how they address the
objectives of the original control and
the increased risk, if any.
5. Validation of
Compensating
Controls
Define how the compensating controls
were validated and tested.
6. Maintenance
Define process and controls in place to
maintain compensating controls.
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 2: Self-Assessment Questionnaire January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 17
Appendix C: Explanation of Non-Applicability
If the “N/A” (Not Applicable) column was checked in the questionnaire, use this worksheet to explain why
the related requirement is not applicable to your organization.
Requirement
Reason Requirement is Not Applicable
Example:
3.4
Cardholder data is never stored electronically
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 3: Validation and Attestation Details January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 18
Section 3: Validation and Attestation Details
Part 3. PCI DSS Validation
This AOC is based on results noted in SAQ B (Section 2), dated (SAQ completion date).
Based on the results documented in the SAQ B noted above, the signatories identified in Parts 3b-3d, as
applicable, assert(s) the following compliance status for the entity identified in Part 2 of this document:
(check one):
Compliant: All sections of the PCI DSS SAQ are complete, all questions answered affirmatively,
resulting in an overall COMPLIANT rating; thereby (Merchant Company Name) has demonstrated full
compliance with the PCI DSS.
Non-Compliant: Not all sections of the PCI DSS SAQ are complete, or not all questions are answered
affirmatively, resulting in an overall NON-COMPLIANT rating, thereby (Merchant Company Name) has
not demonstrated full compliance with the PCI DSS.
Target Date for Compliance:
An entity submitting this form with a status of Non-Compliant may be required to complete the Action
Plan in Part 4 of this document. Check with your acquirer or the payment brand(s) before completing
Part 4.
Compliant but with Legal exception: One or more requirements are marked “No” due to a legal
restriction that prevents the requirement from being met. This option requires additional review from
acquirer or payment brand.
If checked, complete the following:
Affected Requirement
Details of how legal constraint prevents requirement being met
Part 3a. Acknowledgement of Status
Signatory(s) confirms:
(Check all that apply)
PCI DSS Self-Assessment Questionnaire B, Version (version of SAQ), was completed according to the
instructions therein.
All information within the above-referenced SAQ and in this attestation fairly represents the results of
my assessment in all material respects.
I have confirmed with my payment application vendor that my payment system does not store sensitive
authentication data after authorization.
I have read the PCI DSS and I recognize that I must maintain PCI DSS compliance, as applicable to
my environment, at all times.
If my environment changes, I recognize I must reassess my environment and implement any additional
PCI DSS requirements that apply.
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 3: Validation and Attestation Details January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 19
Part 3a. Acknowledgement of Status (continued)
No evidence of full track data
1
, CAV2, CVC2, CID, or CVV2 data
2
, or PIN data
3
storage after
transaction authorization was found on ANY system reviewed during this assessment.
ASV scans are being completed by the PCI SSC Approved Scanning Vendor (ASV Name)
Part 3b. Merchant Attestation
Signature of Merchant Executive Officer
Date:
Merchant Executive Officer Name:
Title:
Part 3c. Qualified Security Assessor (QSA) Acknowledgement (if applicable)
If a QSA was involved or assisted with this
assessment, describe the role performed:
Signature of Duly Authorized Officer of QSA Company
Date:
Duly Authorized Officer Name:
QSA Company:
Part 3d. Internal Security Assessor (ISA) Involvement (if applicable)
If an ISA(s) was involved or assisted with this
assessment, identify the ISA personnel and
describe the role performed:
1
Data encoded in the magnetic stripe or equivalent data on a chip used for authorization during a card-present transaction. Entities
may not retain full track data after transaction authorization. The only elements of track data that may be retained are primary
account number (PAN), expiration date, and cardholder name.
2
The three- or four-digit value printed by the signature panel or on the face of a payment card used to verify card-not-present
transactions.
3
Personal identification number entered by cardholder during a card-present transaction, and/or encrypted PIN block present
within the transaction message.
PCI DSS v3.2 SAQ B, Rev. 1.1 Section 3: Validation and Attestation Details January 2017
© 2006-2017 PCI Security Standards Council, LLC. All Rights Reserved. Page 20
Part 4. Action Plan for Non-Compliant Requirements
Select the appropriate response for “Compliant to PCI DSS Requirements” for each requirement. If you
answer “No” to any of the requirements, you may be required to provide the date your Company expects to be
compliant with the requirement and a brief description of the actions being taken to meet the requirement.
Check with your acquirer or the payment brand(s) before completing Part 4.
PCI DSS
Requirement*
Description of Requirement
Compliant to PCI
DSS Requirements
(Select One)
Remediation Date and Actions
(If “NO” selected for any
Requirement)
YES
NO
3
Protect stored cardholder data
4
Encrypt transmission of
cardholder data across open,
public networks
7
Restrict access to cardholder
data by business need to know
9
Restrict physical access to
cardholder data
12
Maintain a policy that addresses
information security for all
personnel
* PCI DSS Requirements indicated here refer to the questions in Section 2 of the SAQ.