Accela Automation(AA) User Account Request Form for Other Departments
REQUEST(ChooseOne):
Self On-Behalf
New User Existing User Reactivate Existing User Remove Access
USERDET
AILS
First Mi Last
Department Group
JobTitle RequestPeriod
ContactNumber EmailAddress
ImmediateSupervisor ProjectName
Employee
Status
Permanent ELDE
EndingDate:
Intern
EndingDate:
ENVIRONMEN
T
Production
MOD
U
L
E
/UserGroup
Building Read Only Enforcement Read Only
Planning Read Only Fire Read Only
OPW Daily
PURP
OSEANDNEED:
SpecialNotes:
ApprovedBy
Name__________________________Signature_________________ Date____________
DepartmentHead
Name____________________________Signature____________________
Date_____________
BuildingOfficial
Name____________________________Signature____________________
Date_____________
PlanningDirector
Please upload the completed form to the I.T. Portal Accela Request Page: https://cityofoaklandprod.service-now.com
GET HELP/ACCELA REQUESTS . The following information will be provided to you by Administrator via email.
UserID
Password Environment URL
Support
/
Production av.supp.accela.com\av.accela.com
New user accounts: User must change Password at next Log in, Password need to reset every 6 months
* Read Only Access only needs respective department head signature.
Higher Access requires either Building or Planning Deputy's signature.
Request by ___________________ Request date_____________
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signature
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signature
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signature
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