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© 2013–2020 The Ken Blanchard Companies. All Rights Reserved. Reproduce with Written Permission Only. V010120 • EL0868
S1
D1
D1 Needs What to Say to Get an S1 Match My Notes
Purpose of the meeting
clarified
What I’d like to talk to you about is (add topics).
Transferable skills
acknowledged
I’ll be able to use my skills of … (list skills) to accomplish this
goal ….
Enthusiasm and
initiative acknowledged
I’m really excited to get started on ….
SMART goals
I would benefit from knowing exactly what my goal is.
What does a good job look like?
What is a reasonable time frame for completing this goal?
Style 1 agreement
(development level
and leadership style)
I want to remind you that I have never done this exact goal
before and will need direction in order to be successful. Do you
agree?
Knowledge of how
performance will be
tracked
How will we stay in touch on this goal or task?
Will you or will someone else review my performance?
When would you like an update?
Priorities
What is the priority of this goal or task?
Role clarity
Can we take a minute to get really clear on each of our roles?
What am I specifically responsible for?
Boundaries
Which decisions can I make on my own?
When should I check in with you?
Learning plan
Who can teach me how to do this?
What should I study, read, or review?
Can you tell me what I should do first and what the next
steps are?
What should I have done, when?
Direction on how;
examples
What direction or advice do you have for me?
Do you have examples?
What should I be careful of?
Access to information/
resources
What information do you have that will be helpful to me?
Who might be a good role model, mentor, or teacher?
Solutions to problems
What are my next steps?
Opportunities to
practice
What should I work on now?
What should I try to do before we get together again?
Feedback
How am I doing?
What should I be doing differently?
Check for understanding
and alignment
Let me recap the direction you’ve given me so I know we’re
aligned ….
Follow through
When will we meet again?
CONNECTRECONNECT LEARN ALIGN
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One on One Conversation Starters
Match Me with
© 2013–2020 The Ken Blanchard Companies. All Rights Reserved. Reproduce with Written Permission Only. V010120 • EL0868
S2
D2
D2 Needs What to Say to Get an S2 Match My Notes
Purpose of the meeting
clarified
What I’d like to talk about is ….
Opportunities to share
concerns
I am concerned about my lack of progress on this goal.
Things are not going as I expected.
I have some concerns about (express concerns) … and would
like to talk to you about them.
I’m a bit discouraged and would like to work with you on ….
SMART goals clarified
Let’s reconfirm my goal. What do you need me to accomplish?
Let’s talk about your expectations for me and where I need your
time/help.
Style 2 agreement
(development level
and leadership style)
Since I’m still learning how to do this goal or task, I’d like to
share my ideas, but I also need some direction from you.
Perspective
I need perspective.
I need to know how you feel about the progress I am making.
“Why” about “what and
how
I need to understand why this goal is important to the
organization ….
Can you help me understand why this is the best approach?
Involvement in problem
solving
I’m stuck. What do you think I should do next?
I have some ideas, but what would your advice be?
What options do I have?
How else could I look at this?
What else should I be considering and why?
Coaching
Can you show me how?
What information or resources do you have that would be
helpful to me?
Do you have any examples?
Who might be a good role model, coach, or teacher?
Feedback
What feedback do you have?
What have you observed or heard?
Reassurance and
support
Am I doing anything right?
Is it always this difficult?
Check for understanding
and alignment
So, let me recap what we’ve decided to be sure I have
everything right ….
I want to be sure of my next steps, which are ….
Follow through
How will we stay in touch on this goal?
When would you like an update?
When will we meet again?
CONNECTRECONNECT RELEARN ALIGN
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One on One Conversation Starters
Match Me with
© 2013–2020 The Ken Blanchard Companies. All Rights Reserved. Reproduce with Written Permission Only. V010120 • EL0868
D3
S3
D3 Needs What to Say to Get an S3 Match My Notes
Purpose of the meeting
clarified
I’d like to talk with you about my goal ….
I’d like to run some ideas past you ….
Opportunities to express
feelings and share
concerns
Heres what I’m thinking ….
Heres what I’m feeling ….
SMART goals confirmed
Heres what I’ve accomplished ….
Are we aligned?
Am I on target?
Style 3 agreement
(development level
and leadership style)
I need you to be a sounding board so I can feel more confident
(about my competence) or more motivated (about this goal).
Good questions/
objectivity so I solve my
own problems
Heres what is working and whats not working ….
The problem/challenge seems to be ….
The alternatives are (describe alternatives).
The pros and cons of each are ….
My recommendation is …. What do you think?
Have I missed anything?
What else should I be thinking about?
A vote of confidence and
encouragement
I’d like some feedback on ….
What do you think I have done well?
Help and ideas, if I ask
There are some things getting in my way …. Could you help
me with them?
What other information or resources would help me do this
faster or better?
Reminders of past
successes
Can you remind me of why I should feel more confident?
Are there any specific examples of where or when you thought
I did a good job?
Acknowledgment
of competence and
contributions
How is what I’m doing making a difference?
Ways to make the
goal more interesting
and challenging (if
motivation is low)
Do you have any suggestions for increasing my motivation to
do this work?
Why is it important?
Is there any other way I could think about this goal to increase
my desire to do it?
Opportunities to
reconnect
I’ll let you know when I’d like to meet again.
CONNECTRECONNECT SUPPORT ALIGN—HEAR MY VOICE
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One on One Conversation Starters
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© 2013–2020 The Ken Blanchard Companies. All Rights Reserved. Reproduce with Written Permission Only. V010120 • EL0868
S4
D4
D4 Needs What to Say to Get an S4 Match My Notes
Purpose of the meeting
clarified
During this meeting, I’d like to share with you what I’ve been
working on ….
I’m excited about ….
SMART goals update
Heres what I’ve accomplished on my goal ….
For me, what a stretch goal would look like is ….
Style 4 agreement
(development level
and leadership style)
I’m taking the lead on this, but how do you want to stay
informed?
Successes shared
Up to now, I have (share achievements).
Heres the feedback I’ve gotten ….
Heres why I think this is important ….
Opportunities to be
creative and innovative
As I was working on this goal, I had another idea ….
I have always wanted to ….
What would challenge me is ….
Autonomy
I’d like more autonomy to ….
The way I’d change this is ….
Growth
What I’d like to do is ….
Something I’d like to learn is ….
Opportunities to teach
or mentor others
Are there any opportunities for me to teach or mentor others?
Who needs help?
Additional resources if
requested
I could do even more if I had the following resources ….
Acknowledgment
of competence,
commitment, and
contribution
I’m interested in how you think I contribute most to the
organization ….
An opportunity to
reconnect
Heres how I’d like to stay in touch (set up plan).
Follow through
When will I hear back from you on the commitments you’ve
made to me?
CONNECTRECONNECT INSPIRE ALIGN
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