OAKLAND PUBLIC WORKS DEPARTMENT
BUREAU OF ENGINEERING AND CONSTRUCTION STANDARD
No: BEC 3.2.1
Approved: March 26, 2009
Revised: August 11, 2014
Subject: ADA Sidewalk Repair Program
Supersedes: N/A
Purpose
The City of Oakland expedites repairs of sidewalks damaged by City street trees upon request for
qualified individuals with disabilities where such repairs are necessary to provide access to residences or
to provide access to public transportation, medical facilities, schools, workplaces, and other essential
facilities for individual applicants.
The application form is included as Attachment A.
Standard
The ADA Sidewalk Repair Program expedites necessary repairs of sidewalks damaged by City street trees
upon request for qualified individuals with disabilities as defined by the Americans with Disabilities Act of 1990
and as amended. The program is not intended to address community concerns other than access for people
with disabilities and does not make repairs that are the responsibility of private property owners
1
. For curb
ramps, refer to the On Call Curb Ramp Program Policy for requests to install curb ramps for people with
disabilities as defined under Americans with Disabilities Act of 1990, as amended.
Effective January 30, 2009, the following guidelines will be used to address ADA sidewalk repair program:
1. The applicant must certify that he or she is a qualified person with a disability as defined by the
Americans with Disabilities Act of 1990 (ADA), as amended and that his or her request is based
upon personal need.
2. Each applicant may request that repairs be conducted at up to three locations (parcels) where
sidewalk damage is caused by City street trees. Requests for more than three locations will be
considered on a case-by-case basis.
3. Sidewalk repairs will be conducted only if the City finds that existing sidewalks are ADA non-
compliant and in need of repair.
4. Applicants requesting sidewalk repair shall receive a response from the City within 10 working
days from their request date. The response will indicate whether the request is approved, denied,
or if additional information is required. It typically takes up to 180 days from the approval date for
1
Repair of Sidewalk damage is the responsibility of the private property owners except when the sidewalk damage is the result of City tree
roots. Notices to Repair are issued to property owners for repair of private sidewalk damage. See O.M.C. 12.04.020 and following.
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sidewalk repairs to be completed but repairs may be delayed by utility conflicts, contract disputes,
weather, etc. Applicants will be notified of any delay.
5. On-call ADA sidewalk repair request process:
a. Applicant completes the attached application form. Applicants may contact the
department for assistance (see below). Applicants must certify their eligibility under the
program by signing the application form.
b. Applicant submits the completed application form (see below).
c. City staff investigates the application.
d. City staff will respond to the applicant within 10 working days after receipt of the
application indicating whether the request is approved, denied, or if additional information
is required.
e. Approved locations are added to the list for the current on-call sidewalk repair construction
contract. If the current contract is fully obligated, repairs will be added to the following
construction contract.
6. Where to submit applications:
Interested applicants may submit applications by U.S. mail or e-mail to:
Kevin Kashi, Supervising Civil Engineer
Bureau of Engineering and Construction
Right of Way Management
250 Frank H. Ogawa Plaza, Suite 4314
Oakland, CA 94612
PH: (510) 238-7116
E-mail: kkashi@oaklandnet.com
7. Applicants wishing to register a complaint about the On-Call ADA Sidewalk Repair Program may
file an ADA Grievance form. The grievance procedure and forms may be obtained by contacting
the following:
Oakland Public Works Department
Bureau of Engineering & Construction
Right of Way Management
250 Frank H. Ogawa Plaza, 4
th
Floor Ste. 4314
Oakland, CA 94612
510-238-7116
Attn: Kevin Kashi
OR
ADA Programs Division
1 Frank H. Ogawa Plaza, 3
rd
Floor
Oakland, CA 94612
Voice: 510-238-5219
TTY: 510-238-2007
Email: adaprograms@oaklandnet.com
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Attachment A On-Call ADA Sidewalk Repair Program Application
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Attachment A
OAKLAND PUBLIC WORKS DEPARTMENT
BUREAU OF ENGINEERING AND CONSTRUCTION STANDARD
ADA Sidewalk Repair Program Application
The ADA Sidewalk Repair Program expedites necessary repairs of sidewalks damaged by City street
trees upon request for qualified individuals with disabilities as defined by the Americans with Disabilities
Act of 1990 and as amended. The program is not intended to address community concerns other than
access for people with disabilities and does not make repairs that are the responsibility of private
property owners.
Applicant Information
Name ______________________________________ Phone Number____________________
Address_____________________________________________________________________
Email Address______________________________________ Fax ______________________
Reason for Request (check all that apply)
To repair sidewalk in front of my residence Path of travel to public transit
Path of travel to school /work Path of travel to medical facilities
Other (indicate) ________________________________________________
Describe Request
List street addresses for which you are requesting expedited sidewalk repairs:
Street Address
Describe Sidewalk Condition
Certification
I certify that I am a qualified person with a disability as defined by the Americans with Disabilities Act of
1990 (ADA), as amended, and that my request is based upon individual need.
Signature of Applicant________________________________ Date____________________
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click to sign
signature
click to edit
Voluntary Information [Applicants need not provide this information but doing so will help the City to
better plan sidewalk repair accommodation programs.]
Type of impairment:
Vision Impairment
Mobility Impairment
Other (indicate) _________________________________________________
Bureau of Engineering and Construction Right of Way Management staff Use only:
Date Request was received
Date of Investigation
Date Response was given to applicant
Number of Ramps Approved
Reason for approval Approval by
Date of Approval
Disposition
Contract Number
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