area in advance of installing curb ramps. This process may cause a delay in the
construction of certain curb ramps.
6. Applicants often question why a street intersection only has ramps at three of four
corners. The fourth corner often lacks a curb ramp because of conflicts with
underground vaults, storm drain structures or basements under sidewalk. Request for
construction of curb ramps at such locations will be addressed on a case-by-case
basis; certain ramp installations may be technically infeasible or cost prohibitive
under this program.
7. Applicants requesting curb ramp installations should receive a response from the City
within 10 working days from their request date. The response will indicate whether
the request is approved, denied, or if additional information is required. It typically
takes up to 180 days from the approval date for curb ramps to be installed but
installations may be delayed by utility conflicts, contract disputes, weather, etc.
Applicants will be notified of any delay.
8. On-call curb ramp request process:
a. Applicant completes the attached application form.
b. Applicant may contact Kevin Kashi for assistance (see below).
c. Applicant must certify that he/she is eligible under the program by signing the
application form.
d. Applicant submits the completed application form (see below).
e. City staff investigates the application.
f. City staff will respond to the applicant within 10 working days after receipt of
the application indicating whether the request is approved, denied, or if
additional information is required.
g. Approved locations are added to the list for the On-call curb ramp
construction contract.
9. Where to submit applications:
Interested applicants may submit applications by U.S. mail, e-mail, or fax to:
Kevin Kashi, Supervising Civil Engineer
Bureau of Engineering and Construction
Right of Way Management
250 Frank H. Ogawa Plaza, Suite 4314
Oakland, CA 94612
PH: (510) 238-7116
Fax: (510) 238-6632
E-mail:
kkashi@oaklandnet.com
10. Applicants wishing to register a complaint about the On-Call Curb Ramp Program
should file an ADA Grievance form. The grievance procedure and forms may be
obtained by contacting the following:
Revised: August 11, 2014 Kevin Kashi, Bureau of Engineering and Construction Right of Way Management
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