SECTION B - GENERAL INFORMATION
CLAIM INSTRUCTIONS
• Attach original receipts and billing invoices to your claim.
• Claims for physician services must be received within 90 days
• Claims for hospital services must be received within 6 months, of the date of discharge
• Receipts and billing invoices not in English or French must include a translation.
• Keep copies of your bills and receipts for your records.
IF YOU HAVE PRIVATE TRAVEL INSURANCE OR AN EXTENDED HEALTH CARE PLAN, CONTACT YOUR TRAVEL PLAN
BEFORE SENDING YOUR CLAIM TO HEALTH INSURANCE BC (HIBC).
FOR MORE INFORMATION:
Ministry of Health and HIBC Website: https://www.health.gov.bc.ca/exforms/msp/occ.html
Please check your claim form is complete and signed.
If the claim indicates the out-of-country physician or hospital has not been paid, payment will be made directly to the out-of-country physician
or hospital.
If the claim is for a small amount or if the out-of-country hospital or physician will not accept payment in Canadian currency, payment will be
sent to the beneciary and the beneciary will be responsible to pay the account.
Please allow 10-12 weeks for processing.
SEND YOUR CLAIM TO: FOR ASSISTANCE, CONTACT:
HEALTH INSURANCE BC HEALTH INSURANCE BC
PO Box 9480 Stn Prov Govt, Victoria BC V8W 9E7 Phone: 604 683-7151 (Lower Mainland), 1 800 663-7100 (Toll-free BC)
PROVINCIAL COVERAGE INFORMATION
EMERGENCY OUT-OF-COUNTRY MEDICAL TREATMENT
When an eligible B.C. resident is temporarily absent from the province and must use emergency medical services in another country, the
provincial coverage is limited.
Provincial coverage for emergency out-of-country:
• physician services is limited to the B.C. physician fee rates
• dental surgery performed in an acute care hospital (patient safety/medical complexity) is limited to the B.C. oral surgery fee rates
• in-patient hospital services is limited to a daily maximum payment of $75.00 CAN
Any dierence in fees will be the beneciary’s responsibility.
For more information, visit the Ministry of Health website: www.gov.bc.ca/MSPCoverage-LeavingBC
ELECTIVE OUT-OF-COUNTRY MEDICAL TREATMENT
If a B.C. resident leaves Canada to obtain medical services in another country, provincial coverage for elective out-of-country medical services
must be requested PRIOR to leaving BC.
Important coverage information and the requirement for medical documentation is available on the Ministry of Health website:
http://www.health.gov.bc.ca/msp/infoben/leavingbc.html#outsidecan
PROVINCIAL COVERAGE IS NOT PROVIDED FOR:
• services that are not deemed to be medically required, such as
cosmetic surgery
• dental oce services
• routine eye examinations for persons 19 to 64 years of age
• eyeglasses, hearing aids, and other equipment or appliances
• annual or routine examinations where there is no medical need
• services of counsellors or psychologists
• certied physician assistant
• registered nurse/nurse practitioner
• prosthesis and appliances
PROVINCIAL COVERAGE IS NOT PROVIDED OUTSIDE B.C. FOR
• ambulance services • podiatry • physical therapy
• massage therapy • optometry • chiropractic
• naturopathy • prescription drugs • acupuncture
• nurse anaesthetist
• health spas and similar facilities
• transportation and accommodation expenses
• supplies and materials
• use of emergency room, private clinic/surgical facility fees
• medical care at the request of a third party
• medical examinations, certicates or tests required for:
°
driving a motor vehicle
°
school or university
°
immigration purposes
°
life insurance
°
employment
°
recreational/sporting activities
• home care services
• midwife services
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