Accela Automation (AA) User Account Request Form for OPW & DOT Staff
REQUEST(ChooseOne)
Self On-Behalf
New User Existing User Reactivate Existing User Remove
USERDETAILS
First Mi Last
Department JobTitle
ContactNumber EmailAddress
EmployeeStatus
Permanent ELDE
EndingDate:
Intern
EndingDate:
ENVIRONMENT
Production Support
MODULE
PURPOSEANDNEED:
ApprovedBy
Name___________________Signature______________________Date_______________________
DepartmentHead
Please upload the completed form to the I.T. Portal Accela Request Page: https://cityofoaklandprod.service-now.com
GET HELP/ACCELA REQUESTS . The following information will be provided to you by Administrator via email.
UserID
Password Environment URL
Support
Production av.supp.accela.com
av.accela.com
Newuseraccounts:User must change Password at next Log in, Password need to reset every 6 months
* Read Only Access only needs respective department head signature.
Higher Access requires either Building or Planning Deputy's signature.
BUILDING
Selectonebelow
ENFORCEMENT
Selectonebelow
PLANNING
Selectonebelow
FIRE
Selectonebelow
OPW Daily Enforcement Read Only Planning Read Only Fire R ead Only
OPW Daily Supervisor
OPW ESD Daily
OPW Finance Supervisor
Requestby____________________ Requestdate______________
click to sign
signature
click to edit