Accela Automation (AA) User Account Request Form for OPW & DOT Staff
REQUEST(ChooseOne)
Self On-Behalf

New User Existing User Reactivate Existing User Remove
USERDETAILS
First Mi Last
Department JobTitle
ContactNumber EmailAddress
EmployeeStatus
Permanent ELDE
EndingDate:
Intern
EndingDate:
ENVIRONMENT
Production Support
MODULE
PURPOSEANDNEED:
ApprovedBy
Name___________________Signature______________________Date_______________________
DepartmentHead
Please upload the completed form to the I.T. Portal Accela Request Page: https://cityofoaklandprod.service-now.com
GET HELP/ACCELA REQUESTS . The following information will be provided to you by Administrator via email.
UserID
Password Environment URL
Support
/
Production av.supp.accela.com
\
av.accela.com
Newuseraccounts:User must change Password at next Log in, Password need to reset every 6 months
* Read Only Access only needs respective department head signature.
Higher Access requires either Building or Planning Deputy's signature.
BUILDING
Selectonebelow
ENFORCEMENT
Selectonebelow
PLANNING
Selectonebelow
FIRE
Selectonebelow
OPW Daily Enforcement Read Only Planning Read Only Fire R ead Only
OPW Daily Supervisor
OPW ESD Daily
OPW Finance Supervisor
Requestby____________________ Requestdate______________
click to sign
signature
click to edit