ORDERING AN OFFICIAL TRANSCRIPT
Official Transcripts must be requested by a student and are subject to a nominal fee. Transcripts are produced at our Surrey campus, but students
can make a request through any Student Enrolment Services office (kpu.ca/ses) by any of the following methods:
By email to studentinfo@kpu.ca. Your transcript request form must be signed by you.
By mail to: Office of the Registrar
Kwantlen Polytechnic University
12666 72 Ave, Surrey, BC V3W 2M8
Effective March 18 2020 please note that due to reduced staffing levels, we are not accepting orders for rush transcripts or transcript pick up on
campus.
A transcript request will not be processed if any student university account is outstanding. Kwantlen Polytechnic University will not be held
responsible for meeting deadlines of receiving institutions or ensuring delivery. Replacement copies are not issued without the normal transcript fee.
You may either download and complete the Official Transcript Request form or include the following information with your request:
1. Your student information:
Your full legal name (including previous name if applicable)
Your KPU student ID or date of birth
2. The transcript type required, Regular or RUSH (RUSH REQUESTS ARE NOT CURRENTLY AVAILABLE as of March 18 2020):
Regular. Please allow five (5) business days for processing.
1.
Electronic Transfer to general undergraduate admissions at one of the institutions listed at the bottom of this page (if sending to a
specific faculty, the transcript must be mailed). Indicate destination institution.
2.
Mailed Transcript for a sealed copy sent to a mailing address. Indicate the exact mailing address where you want your transcript sent
and the number of copies.
3.
NOT CURRENTLY AVAILABLE Picked up Transcript for a sealed copy issued to your name which you wish to pick up at KPU. Indicate
from which campus SES office
you will pick up the transcript and the number of copies required. If a third party will pick up your
transcript, provide their full name. See the instructions below for picking up a transcript. Note: only transcripts issued to the
student name can be picked up; all others
will be mailed.
NOT CURRENTLY AVAILABLE: RUSH. A surcharge applies for mailed or picked up transcripts. Transcripts ordered before 2:00pm will be
available for pick up or mailed after 10:00am the following business day. Payment does not include courier services; students who wish
transcripts to be couriered must make their own arrangements.
3. Special instructions:
Hold for grades if you want to wait for your grades to be recorded. Indicate the term for which you are waiting for your grades
(e.g. Spring 2018). Fall term is September to December; Spring is January to April; and Summer is May to August.
Hold for graduation to send your transcript once Senate confirms your graduation eligibility. You must have applied to graduate.
4. Your signature. This must be the signature of the student whose name is on the transcript. Student records are confidential and are not released
without the written consent of the student unless otherwise required by law. Your signature indicates that you are requesting your records and
that information contained herein is accurate to the best of your knowledge. KPU considers a falsified transcript request as fraud.
5. Your payment. Requests will not be processed without pre-payment.
As in-person services are currently suspended, please use our online payment options. Log in to Online Self-Service to make
immediate payments under > Student Menu > Student Accounts > Make a Payment. Confirm successful receipt of payment
in your Online Self-Service (OSS) account under > Student Menu > Student Accounts > View Tuition Fees.
Picking up a Transcript (IN PERSON PICK UP ON CAMPUS IS NOT CURRENTLY AVAILABLE)
Transcripts will only be released upon presentation of government-issued photo identification by the individual picking up the
transcript. Identification must match the name on the transcript.
Individuals picking up transcripts on behalf of a student must provide government-issued photo identification that matches the name provided
on the Transcript Request. Under special circumstance, a signed letter of permission accompanying the third party may be acceptable.
Note: Only transcripts issued to the student name can be picked up; all others will be mailed.
Electronic Transfer Institutions
The following institutions can receive electronic transcripts from KPU. Normally, electronic transfers are delivered within 1-3 business days of request.
Printed transcripts will not be sent to institutions accepting electronic transfer. Electronic transfer is available for Undergraduate Admissions at the
following institutions:
Capilano University
Douglas College
Langara College
Simon Fraser University (SFU)
Thompson Rivers University (TRU)
University of British Columbia (UBCO included)
University of the Fraser Valley (UFV)
Vancouver Island University (VIU)
Algoma University, Ontario
Brock University, Ontario
Carleton University, Ontario
Lakehead University, Ontario
Laurentian University, Ontario
McMaster University, Ontario
Nipissing University, Ontario
Ontario College of Art
Ontario Law School (OLSAS)
Ontario Medical School (OMSAS)
Ontario Rehab Sciences Prog (ORPAS)
Queen’s University, Ontario
Ryerson University, Ontario
Trent University, Ontario
University of Guelph, Ontario
University of Ontario, Institute of Technology
University of Ottawa, Ontario
University of Toronto, Ontario & all satellite campuses
University of Waterloo, Ontario
University of Windsor, Ontario
Western University, Ontario
Wilfrid Laurier University, Ontario
York University, Ontario
