INCIDENT PERSONNEL PERFORMANCE RATING (ICS 225)
THIS RATING IS TO BE USED ONLY FOR DETERMINING AN INDIVIDUAL’S PERFORMANCE ON AN INCIDENT/EVENT
1. Name:
2. Incident Name:
3. Incident Number:
4. Home Unit Name and Address:
5. Incident Agency and Address:
6. Position Held on Incident:
7. Date(s) of Assignment:
From: To:
8. Incident Complexity Level:
1 2 3 4 5
9. Incident Definition:
Rating Factors N/A 1 – Unacceptable 2 3 – Met Standards 4 5 – Exceeded Expectations
11. Knowledge of the Job/
Professional Competence:
Ability to acquire, apply, and
share technical and
administrative knowledge and
skills associated with
description of duties. (Includes
operational aspects such as
marine safety, seamanship,
airmanship, SAR, etc., as
appropriate.)
Questionable competence and
credibility. Operational or specialty
expertise inadequate or lacking in
key areas. Made little effort to grow
professionally. Used knowledge as
power against others or bluffed
rather than acknowledging
ignorance. Effectiveness reduced
due to limited knowledge of own
organizational role and customer
needs.
Competent and credible authority on
specialty or operational issues.
Acquired and applied excellent
operational or specialty expertise for
assigned duties. Showed professional
growth through education, training, and
professional reading. Shared
knowledge and information with others
clearly and simply. Understood own
organizational role and customer
needs.
Superior expertise; advice and actions
showed great breadth and depth of
knowledge. Remarkable grasp of
complex issues, concepts, and
situations. Rapidly developed
professional growth beyond
expectations. Vigorously conveyed
knowledge, directly resulting in increased
workplace productivity. Insightful
knowledge of own role, customer needs,
and value of work.
12. Ability To Obtain
Performance/Results:
Quality, quantity, timeliness,
and impact of work.
Routine tasks accomplished with
difficulty. Results often late or of
poor quality. Work had a negative
impact on department or unit.
Maintained the status quo despite
opportunities to improve.
Got the job done in all routine situations
and in many unusual ones. Work was
timely and of high quality; required
same of subordinates. Results had a
positive impact on IMT. Continuously
improved services and organizational
effectiveness.
Maintained optimal balance among
quality, quantity, and timeliness of work.
Quality of own and subordinates' work
surpassed expectations. Results had a
significant positive impact on the IMT.
Established clearly effective systems of
continuous improvement.
13. Planning/
Preparedness:
Ability to anticipate, determine
goals, identify relevant
information, set priorities and
deadlines, and create a
shared vision of the Incident
Management Team (IMT).
Got caught by the unexpected;
appeared to be controlled by events.
Set vague or unrealistic goals. Used
unreasonable criteria to set priorities
and deadlines. Rarely had plan of
action. Failed to focus on relevant
Consistently prepared. Set high but
realistic goals. Used sound criteria to
set priorities and deadlines. Used
quality tools and processes to develop
action plans. Identified key information.
Kept supervisors and stakeholders
Exceptional preparation. Always looked
beyond immediate events or problems.
Skillfully balanced competing demands.
Developed strategies with contingency
plans. Assessed all aspects of problems,
including underlying issues and impact.
14. Using Resources:
Ability to manage time,
materials, information, money,
and people (i.e., all IMT
components as well as
external publics).
Concentrated on unproductive
activities or often overlooked critical
demands. Failed to use people
productively. Did not follow up.
Mismanaged information, money, or
time. Used ineffective tools or left
subordinates without means to
accomplish tasks. Employed
Effectively managed a variety of
activities with available resources.
Delegated, empowered, and followed
up. Skilled time manager, budgeted
own and subordinates' time
productively. Ensured subordinates had
adequate tools, materials, time, and
direction. Cost conscious, sought ways
Unusually skilled at bringing scarce
resources to bear on the most critical of
competing demands. Optimized
productivity through effective delegation,
empowerment, and follow-up control.
Found ways to systematically reduce
cost, eliminate waste, and improve
efficiency.
15. Adaptability/Attitude:
Ability to maintain a positive
attitude and modify work
methods and priorities in
response to new information,
changing conditions, political
realities, or unexpected
obstacles.
Unable to gauge effectiveness of
work, recognize political realities, or
make adjustments when needed.
Maintained a poor outlook.
Overlooked or screened out new
information. Ineffective in
ambiguous, complex, or pressured
situations.
Receptive to change, new information,
and technology. Effectively used
benchmarks to improve performance
and service. Monitored progress and
changed course as required.
Maintained a positive approach.
Effectively dealt with pressure and
ambiguity. Facilitated smooth
transitions. Adjusted direction to
accommodate political realities.
Rapidly assessed and confidently
adjusted to changing conditions, political
realities, new information, and
technology. Very skilled at using and
responding to measurement indicators.
Championed organizational
improvements. Effectively dealt with
extremely complex situations. Turned
pressure and ambiguity into constructive
16. Communication Skills:
Ability to speak effectively and
listen to understand. Ability to
express facts and ideas
clearly and convincingly.
Unable to effectively articulate ideas
and facts; lacked preparation,
confidence, or logic. Used
inappropriate language or rambled.
Nervous or distracting mannerisms
detracted from message. Failed to
listen carefully or was too
argumentative. Written material
frequently unclear, verbose, or
poorly organized. Seldom proofread.
Effectively expressed ideas and facts in
individual and group situations;
nonverbal actions consistent with
spoken message. Communicated to
people at all levels to ensure
understanding. Listened carefully for
intended message as well as spoken
words. Written material clear, concise,
and logically organized. Proofread
Clearly articulated and promoted ideas
before a wide range of audiences;
accomplished speaker in both formal and
extemporaneous situations. Adept at
presenting complex or sensitive issues.
Active listener; remarkable ability to listen
with open mind and identify key issues.
Clearly and persuasively expressed
complex or controversial material,
directly contributing to stated objectives.