497-507 High Street PENRITH NSW 2750
+61 2 4732 5088 Telephone
Enrolment Form – CRICOS Provider Code: 02975 Page 4 of 5 Version 2.7 - October 2020
Unique Student Identifier (USI)
students studying nationally recognised training in Australia from
1 January 2015 will be required to have a Unique Student Identifier
(USI). A USI is a reference number made up of numbers and letters.
The USI will allow students online access to their training records and
results through their online USI account.
You can apply yourself for
your USI or Astute Training Pty Ltd can apply on your behalf or assist
with your application at induction.
USI’s can be applied for at:
In order to complete your enrolment successfully you must attend
induction/orientation before you commence your course.
Induction/orientation is held the 3
Monday of each month.
Overseas Student Health Cover (OSHC)
international students are required to pay OSHC for themselves
and all dependents staying with them in Australia for the duration of
their student visa. Astute Training Pty Ltd use Medibank as the OSHC
provider but students can choose their own provider.
Students requesting a refund must complete the Refund Application
Form and include a
copy of the Visa refusal letter with the
application to the email address on the form. The completed form
received by Astute Training Pty Ltd within 90 days of the
from DHA. Where a refund is approved, Astute Training Pty
Ltd will make payment to the nominated bank account within 28
working days of receipt of the completed Refund Application Form
including the supporting documents. No refunds
will be paid to a
third party unless it is indicated on Refund Application Form.
Tuition Protection Service (TPS)
The Tuition Protection Service (TPS) is an initiative of the
Australian Government that was introduced to assist
International Students whose education providers are unable to
deliver their course of study.
The TPS ensures that International Students are able to either:
complete their studies in another course or with another
education provider or receive a refund o
Tuition fee refund in full in the case of provider default:
The course has not started on the agreed start date – the
refund will be paid within 7 days from the day you are advised
of the course cancellation
Provider has had a sanction imposed
Section 46A of the ESOS Act 2000
In the case of provider default, in accordance with section 46A
of the ESOS ACT 2000, the course fee refund will be processed
as per the TPS procedure.
Tuition Fees will not be refunded under the following
When a student fails to comply with the conditions of
enrolment at Astute Training Pty Ltd
When a student enrolment is terminated for failure to comply
with the requirements of their student visa by Department of
A student does not commence their course (i.e. does not arrive
or has not arranged with Astute Training Pty Ltd for a later start
A student terminates a course during the term.
This agreement, and the availability of complaints and appeals
processes, does not remove the
right of the student to take
action under Australia’s consumer protection laws.
A student’s right to privacy of information is protected at
Astute Training Pty Ltd under the NSW Privacy and Personal
Information Act 1998.
In terms of the ESOS Act 2000, your information may be made
available to Commonwealth and State Agencies, appropriate
fund managers and Department of Home Affairs.
School age dependants
If you are intending to come to Australia with school age
dependants, you will be required to pay the full fees for their
Recognition of Prior Learning (RPL)
Recognition of prior learning (RPL) is a process for giving students
credit for skills, knowledge and experience gained through
working and learning. It can be gained at any stage of their lives,
through formal and informal learning, through work or other
activities such as volunteering
Tuition Fees (the fee for the delivery
of training) are refunded in full if a visa
application is rejected; however, the
Enrolment Fee is non-refundable and
there is an administration charge of
$250 which is charged for the
processing of all refunds. The visa
refusal letter must be attached to the
Refund of unused tuition fee
Refer to the OSHC Provider Policy
Withdrawal after the
30 days prior to the
prior to the
80% refund of the tuition fees
student after visa
granted and course
No refund available on fees paid
After course commencement a
student must give 1 months’ notice
of intention to withdraw from a
course or 1 month’s fees will be