When to Choose the Hospital/Emergency Room or AccessHealth, Your Medical Home
We are fortunate in our community to have access to 24-hour Emergency Room care. Of course, no one can time an
illness or injury to occur during the hours of a doctor’s office or clinic. But many acute illnesses, such as colds, flu, sprains,
strains, minor infections, minor cuts and bruises, skin rashes, common diarrhea, lower back pain, mild vaginal infections,
and irregular periods do not require an Emergency Room visit. Such ailments usually resolve on their own within a short
period of time. If they require medical treatment, they should always be addressed at AccessHealth, your Medical
Home. Generally, you should not go to the Emergency Room for medication refills, or medical problems that are chronic
in nature, unless you experience sudden worsening of your condition. Always choose your Medical Home for check-ups,
shots, and help with long term conditions.
So, when should one seek care at the Emergency Room? There are certain symptoms that should prompt an ER visit
even during operating hours of AccessHealth. These include:
1. Severe chest pain 7. Severe burns or inhalation of smoke
2. Vomiting Blood 8. Uncontrollable bleeding that will not stop
3. Sudden loss of consciousness or change in mental
status (acting strange)
9. Attempted suicide
10. Emergency labor/ childbirth
4. Sudden weakness of body parts 11. Severe trauma (injury)
5. Severe difficulty breathing 12. Sudden severe abdominal pain
6. Overdose of medicine or ingestion of toxic
substance. Call Poison Control at 1.800.222.1222
13. Sudden severe headache or sudden loss of vision
14. New seizure (convulsion)
Sometimes it may not be clear when an illness is serious enough to use the Emergency Room. Children and older
persons, or patients with underlying illness may need medical attention sooner than a young adult or otherwise healthy
person. If you are not sure what to do and it is during AccessHealth office hours, you should call or come into the office.
After hours you may call the office number and speak with the physician on-call about your illness.
It is important that you get proper care, and in a true emergency that means calling 911 or going to the Emergency
Room; otherwise it means care at AccessHealth, your Medical Home. If you go to the Emergency Room, please schedule
an appointment with AccessHealth within 10 days of your discharge.
Call 24 Hours A Day, 7 Days A Week
RICHMOND CENTER: 400 Austin St., Richmond, TX 77469
(281) 342-4530
ADULT CARE:
Monday – Friday: 7:00AM - 7:00PM; Saturday: 8:00AM - 12:00PM
PEDIATRIC CARE:
Monday, Tuesday, Thursday, Friday 7:00AM - 5:00PM; Wednesday: 7:30AM -
5:30PM; 2
nd
and 4
th
Saturday: 8:00AM - 12:00PM
STAFFORD CENTER: 10435 Greenbough Dr., Stafford, TX 77477
(281)261-0182
PEDIATRIC CARE: Monday – Friday: 7:00AM - 7:00PM; Saturday: 8:00AM - 12:00PM
DENTAL: Monday - Friday: 7:00AM - 7:00PM;
Saturday: 8:00AM – 12:00PM
MISSOURI CITY CENTER: 307 Texas Parkway, Missouri City, TX 77489
(281) 969-1800
ADULT CARE:
Monday, Tuesday & Thursday: 8:00AM - 5:00PM;
Wednesday: 9:00AM - 6:00PM; Friday: 7:00AM - 4:00PM
PEDIATRIC CARE:
Tuesday: 7:00AM – 7:00PM; Wednesday – Friday: 8:00AM – 5:00PM
EAST FORT BEND CENTER: 7707 Highway 6 South, Missouri City, TX 77459
(281) 342-4530
Monday – Friday: 8:00AM – 12:00PM
BROOKSHIRE CENTER: 533 FM 359 S., Brookshire, TX 77423 – (281) 822-4235
Monday – Thursday: 7:30AM – 5:30PM; Friday: 8:00AM – 5:00PM
Document#: COps.401.29.F1
Rev. 01/24/2019