New Client Memo
Classification
ID
Revision
Effective Date
S-ADM-A
11402
7
9/14/2020 10:30:59 AM
Page 1 of 1
ECCN:
Dear Prospective Client:
We appreciate your interest in utilizing the Texas A&M Veterinary Medical Diagnostic Laboratory’s
services. We are committed to providing accurate, rapid, state of the art services, which are also
affordable to clients. Below are some items that will help us to provide you with the best service
possible.
To use TVMDL for your testing needs, please complete the enclosed New Client Form and return it to
our Finance section via fax at 979.458.3260, or mail the form to TVMDL in College Station, Texas, at
the PO address listed below.
When testing on each submission is complete, you will receive a final report and a record of charges
associated with that case via email. Please wait until the end of the month and utilize your final
monthly invoice to pay your account. All payments will be applied to the oldest charges first.
A final monthly invoice is sent on the first working day of each month via email. It will provide the
activity on your account for the prior month. The balance of your bill will be due by the end of each
month to avoid finance charges. Finance charges of .833% per month (10% annual rate) are assessed
on all outstanding charges older than 30 days.
It is important when submitting any payment to reference your TVMDL account number, either by
enclosing your monthly payment stub, or including the account number in the memo section of your
payment. TVMDL accepts VISA, MasterCard, Discover, and American Express credit card payments.
Credit card payments may be made online at http://tvmdl.tamu.edu, through access to your TVMDL
client portal, or by phone at 979.458.3207. We encourage you to sign up for automatic payments, by
using the Auto Pay Enrollment form.
A list of tests offered by TVMDL along with pricing information, required specimens and turn-around
times is available through the search option on our home page at tvmdl.tamu.edu. You are able to
search by laboratory section, test, condition or species.
TVMDL reserves the right to deny service to any account with a past due balance or with a delinquent
payment history.
Please contact our Finance section at 979.458.3207 if you have any questions.
Bruce L. Akey, MS, DVM
TVMDL Director
New Client Form
Classification
ID
Revision
Effective Date
S-ADM-F
11406
10
9/14/2020 10:29:29 AM
Texas A&M Veterinary Medical Diagnostic Laboratory
PO Drawer 3040, College Station, TX 77841
Billing Phone: 979-458-3207 • Fax: 979-458-3260 • Email: Payments@tvmdl.tamu.edu
Clinic/Company or Client Name: Owner: _______________________
*SSN or Federal Tax ID (required by State of Texas
9
)
Ship to Address:
City: County: State: _________ Zip Code:
Ph: Fax: Reporting E-Mail:
Billing Address (if different):
City: County: State: _________ Zip Code:
Ph: Fax: Billing E-Mail:
Note: As an account holder with TVMDL, all billing correspondence and reports will be sent via e-mail. You will also receive
secure online access to your client portal and have access to case reports, invoices, and online bill payment.
How did you hear about Texas A&M Veterinary Medical Diagnostic Laboratory (TVMDL)?
Online ____ Other Veterinarian ____ Other Laboratory ____ Trade Show ___________________________ Other: ________________________
Terms & Conditions:
1) Services supplied by TVMDL are subject to the terms and conditions set below. Any modification of such terms will void this form.
Submitting the application does not guarantee approval.
2) The balance of each Final Monthly Invoice is due by the last day of each month to avoid finance charges. Payment must be received
prior to the next billing cycle, which is the first working day of each month.
3) Finance charges of 0.833% per month (10% annually) are accessed on all charges older than 30 days. Your account will be
suspended if your balance becomes past due. It is your responsibility to keep our files updated with your most current billing address
and phone number. TVMDL must be notified of change of ownership of clinic.
4) Payments are accepted online or over the phone with Visa, MasterCard, Discover, or American Express; or by check or money order
through the mail. Please mail payments to the College Station location only.
5) Payments are applied to the oldest charges first.
6) If your payment does not specify an account number, accession number or final invoice number, it may be returned to
you.
7) TVMDL reserves the right to revoke your charging privileges at any time.
8) Final monthly invoices are only delivered by e-mail. The final monthly invoice will be delivered to the billing email address
provided on this form.
9) State of Texas Government Code 403.031(c), 2107.004, and 403.055 requires state agencies to collect this information in the event of
delinquency.
I have read, understand and accept the terms stated within this form, and have provided true information to the best of my knowledge.
By signing this form, I/We guarantee payment for all services received.
Authorized Signature
Title Date
*This form cannot be processed without a signature and Federal Tax ID/Social Security Number.
Fax or mail your completed form to TVMDL.
Visit our website at http://tvmdl.tamu.edu for pricing, sample requirements and testing turnaround times.
Auto Pay Enrollment Form
Classification
ID
Revision
Effective Date
S-ADM-F
11413
6
9/14/2020 10:32:18 AM
Page 1 of 1
ECCN:
Texas A&M Veterinary Medical Diagnostic Laboratory
PO Drawer 3040, College Station, TX 77841
Billing Phone: 979-458-3207 • Fax: 979-458-3260 • Email: Payments@tvmdl.tamu.edu
TVMDL AUTO PAY ENROLLMENT FORM*
*NOT available for Pre-Pay or One time Accounts
You will be enrolled in TVMDL’s automatic payment plan. This a free service to our account holders.
Your credit card will be charged by the 5
th
working day of the month, following the monthly invoice. This
agreement may be cancelled by the client by providing TVMDL written notice 30 days in advance of
the cancellation date.
CREDIT CARD BILLING INFORMATION (Please Print Neatly):
Clinic/Company, or Client Name:
TVMDL Account Number*
Cardholder’s Name:
Credit Cards Accepted:
[ ] VISA [ ] MasterCard [ ] American Express [ ] Discover
Credit Card Number:
Expiration Date:
CV2 (Security code on back):
Billing Address:
City, State, Country:
Zip / Postal Code:
Phone Number:
Email:
Card Holder’s Signature/Authorization: _____ Date:
I authorize TVMDL to charge my credit card specified above for all fees due each month for diagnostic
services requested.
This form must be filled out completely and returned by fax or mail to TVMDL.
(Will be generated by TVMDL.)