Version 9 August 2020 NDSSFRM001
Diabetes Australia: ABN 47 008 528 461
Who should ll out this form
You can register with the NDSS if you:
live in Australia, and
have a current Medicare card, Veteran gold or
white card, or
are a resident of a country with which Australia has a
Reciprocal Health Care Agreement (and not visiting
on a student visa if a resident of Finland, Malta,
Norway or the Republic of Ireland), and
have been diagnosed with type 1 diabetes, type 2
diabetes or gestational diabetes, or
have been diagnosed with diabetes caused by
a genetic defect, pancreatic disease, hormonal
abnormality or exposure to certain drugs or
The Carer or Guardian section of this form will need to
be completed if the person with diabetes is:
aged 15 years or under, or
16 years or older and requires a primary carer or
The form must be certied by an authorised health
professional such as your doctor, endocrinologist,
obstetrician, credentialled nurse educator, nurse
practitioner or practice nurse.
Lodging this form
Must be certied by your authorised health
Fax: 1300 536 953
Post: GPO Box 9824 in your capital city
NDSS Access Point: Ask your pharmacy if
they can submit this form for you
All NDSS Agents are state and territory organisations
that are not-for-prot, member-based registered
Diabetes Australia appoints these organisations to
be NDSS Agents and provide NDSS support services
within their state or territory. Your state or territory
organisation can introduce you to the diabetes
community, services and programs near you.
NDSS Access Points
NDSS Access Points provide information about
managing diabetes, sell diabetes products and accept
completed NDSS forms. Many community pharmacies
are NDSS Access Points, as are some health centres,
clinics and hospitals.
To nd or contact an NDSS Agent or Access Point,
visit ndss.com.au or call 1800 637 700.
Frequently asked questions
How does registration with the NDSS help me?
Registration with the NDSS provides information and
support services, as well as diabetes-related products
at subsidised prices, to people with diabetes.
Registration is free and open to all eligible people
diagnosed with diabetes.
What does the NDSS oer?
access to a range of subsidised diabetes products
to help you manage your diabetes. Access to
products will vary depending on your needs,
the NDSS Helpline on 1800 637 700, which provides
information about diabetes and the NDSS,
education and support provided by diabetes
educators, dietitians and other health professionals,
programs and activities for people with diabetes and
What types of diabetes products are available
You can access a range of subsidised products
through the NDSS including:
blood glucose monitoring strips
urine monitoring strips
insulin pump consumables (if you have type 1 diabetes
or gestational diabetes and meet the eligibility criteria)
fully subsidised continuous and ash glucose
monitoring products (if you have type 1 diabetes, or
conditions similar to type 1 diabetes, and meet the
fully subsidised insulin syringes and pen needles
(if you need insulin or approved non-insulin
For more information visit ndss.com.au or call the
NDSS Helpline on 1800 637 700.
Why do I need to tell you personal information,
like where I live or who my GP is?
We ask for your personal details so that we can give
you the right support. The more we understand about
you, the more relevant we can make the services we
deliver. We need your postal address so we can send
you important information.
When you register for the National Gestational Diabetes
Register, both you and your GP will receive regular
reminders to check for diabetes.
What if my details change?
Complete the NDSS Personal Details Update Form at
ndss.com.au or ask for one at any NDSS Access Point.
Lodge this form with any supporting documentation
What if the treatment for my diabetes changes?
If you start to use insulin or an approved injectable
blood glucose lowering medication, you need to tell
us so we can make sure you have access to the NDSS
products and services you need.
You do not need to complete a new NDSS Registration
Form. Ask your authorised health professional to submit
a Syringe or Pen Needle Access Form for you available