MetLife
4
IV.
IMSA Statement
The MetLife affiliated insurance companies (MetLife) are committed to conducting business with the highest ethical and
legal standards. We have established a tradition of integrity in dealing with our customers. MetLife has adopted the ethical
market of conduct program of the Insurance Marketplace Standards Association (IMSA). As described below, MetLife, all
employees and distributors are expected to observe the Principles and Code of IMSA:
1.
To conduct business according to high standards of honesty and fairness and to render that service to our
customers which, in the same circumstance, we would apply to or demand for itself.
2. To provide competent and customer-focused sales and service.
3. To engage in active and fair competition.
4. To provide advertising and sales materials that are clear as to purpose and honest and fair as to content.
5. To provide for fair and expeditious handling of customer complaints and disputes.
6.
To maintain a system of supervision and review th
at is reasonably designed to achieve compliance with
these principles of ethical market conduct.
V.
Acknowledgement and Authorization
I hereby certify that I have read and understand the items on this appointment form and that my answers are true and
complete to the best of my knowledge. I have been advised that MetLife, Inc., Metropolitan, General American, Walnut
Street Securities, MetLife Investors, and New England Financial and their affiliates (hereafter referred to as "The
Companies") may conduct investigations in connection with my request to represent The Companies in the solicitation of
certain insurance products. I authorize an inquiry to be made of all sources deemed appropriate by The Companies for the
purpose of obtaining information concerning my business practices and ethics, background, credit history, and financial
status, including, but not limited to, my record, if any, on file with the FINRA Central Records Depository. Any
information that The Companies may obtain about me will be treated as confidential and may be shared with the appointing
general agent, if necessary. I release the broker/dealer and/or its agents and any person or entity, which provide information
pursuant to this authorization, from any and all liabilities, claims or lawsuits in any matter related to the information
obtained from any and all of the above referenced sources used.
I understand that no right to commission or other compensation shall arise or exist until I have been appointed and all due
diligence successfully approved. If I am approved, I shall accept as full compensation for all services to be performed by
me, the compensation provided in the applicable commission and compensation schedule as issued, substituted or changed.
As an appointed agent/broker, I shall observe and be bound by the rules and regulations of The Companies.
FAIR CREDIT REPORTING ACT - As part of its regular procedures, The Companies may obtain an investigative
consumer report. It may deal with character, reputation, personal traits and life style. It may involve personal interviews
with friends, neighbors and associates. I understand I have the right to make, within a reasonable amount of time, a written
request for details on the name and address of the agency making the report. I further understand that depending on the
state law, subjects of an investigative consumer report may have the right to: 1) request that they be interviewed in
connection with the making of the report; and 2) receive a copy of the report, upon request. My signature below constitutes
my agreement and authorization to above. I understand that if any of the material information I provided is found to be
incorrect or incomplete, it may be grounds for not appointing, contracting and termination and the discretion of The
Companies.
I agree to conduct my business in accordance with the IMSA Principles of Ethical Market Conduct.
Individual:
Printed Name Signature Date
If Corporation, Company Officer Please Sign Here:
Printed Name
Signature
Date
ID - INST BUS PAI (10/08)