Please return completed complaint form
to:
Florida Department of Agriculture and Consumer Services
Division of Consumer Services
Mediation & Enforcement
2005 Apalachee Parkway
Tallahassee, Florida 32399-6500
MOTOR VEHICLE REPAIR
CONSUMER COMPLAINT FORM
www.FloridaConsumerHelp.com
1-800-HELP-FLA (435-7352)
s. 570.544(4), Florida Statutes
Please complete this form in its entirety and provide as much information as possible. Only one business per complaint
form. Write legibly. (The information on this complaint form may be subject to public inspection pursuant to Chapter 119, F.S.)
Last Name, First Name, Middle Initial
City, State, Zip Code, Country
Home and Business Phone, including Area Code
Business Phone, including Area Code
Business Email and/or Web Address
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information and is distributed by email.
Optional: Please select the box(es) that apply to you:
AGE 60 or older MILITARY STATUS Active Military Veteran
Have you retained an attorney? Yes No Have you filed suit in court? Yes No
If yes, you should rely on the advice of your attorney.
Year, make and type of vehicle involved:
Refund or Restitution Amount You Are Requesting: $
Date of Repair: Specify repair:
(Example: Transmission/Engine/Brakes/Electrical/Collision/AC/Other)
Did you receive a copy of the written estimate before the work was performed? Yes No
Were the repairs the same ones you authorized? Yes No
Did you authorize any changes to the original estimate? Yes No
PLEASE ATTACH COPIES, DO NOT SEND ORIGINALS
• Documents and attachments submitted with this complaint may be subject to public inspection pursuant to Chapter
119, F.S.
FDACS-10903 Rev. 08/19
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