RIGHTS AND RESPONSIBILITIES OF APPLICANTS/RECIPIENTS
You have the RIGHT to:
1. Be treated fairly and equally regardless of race, religion, national origin, sex, age, disability, or political
beliefs.
2. To apply for AHCCCS Medical Benefits and to be given a notice that tells you if you are eligible or not.
3. Review AHCCCS manuals that show the rules and regulations of the AHCCCS program if you want to
know the reason why your application is denied.
4. Have all information you give regarding your eligibility kept private according to state and federal law.
5. A fair hearing if you disagree with an adverse action taken by the AHCCCS Administration. Adverse
action means your application for AHCCCS services was denied, your AHCCCS benefits were ended or
your AHCCCS services were reduced. You may also request a hearing if a decision is not made on your
application within 45 days and the delay is due to AHCCCS. Your hearing will be conducted by an
Administrative Law Judge and a decision will be issued by the AHCCCS Director. You have the right to
review your case record before the hearing. You have the right to represent yourself or to have someone
else represent you. If you wish to ask for a hearing, your request must be in writing and mailed or
delivered to the Office of Administrative Legal Services, 801 East Jefferson, MD 6200, Phoenix, Arizona
85034 or faxed to 602-253-9115.
You have the RESPONSIBILITY to:
1. Provide AHCCCS with the needed information to correctly determine your eligibility and authorize
AHCCCS to investigate and contact any sources necessary to confirm the accuracy of the information
which pertains to eligibility.
2. Take necessary steps to obtain any annuities, pensions, retirement and disability benefits to which you
may be entitled, including, but not limited to Social Security benefits, Railroad Retirement, Veteran’s
benefits and unemployment compensation.
3. To report payments going in or out of your trust, if you have one.
If you are eligible you MUST:
1. Notify the AHCCCS/ALTCS office as soon as possible but no later than within 10 days by phone, letter or in person,
whenever there are any changes in your income, address, marital status, Medicare coverage, household
composition, or other circumstances which could affect your eligibility.
2. Cooperate with Arizona or Federal personnel in the completion of a quality control review of your
eligibility.
PROVIDING SOCIAL SECURITY NUMBERS and IMMIGRATION STATUS
You must provide or apply for a Social Security number (SSN) for every applicant. Immigrants who are not
legally able to obtain a SSN are not required to provide one. This is required under the Social Security Act
(SSA) of 1935 (Section 1137) as amended by P.L. 98-369. Providing a Social Security number for someone
who is not applying is optional. We will not use your SSN as your AHCCCS identification number. Your
SSN will be used to check the identity of those receiving assistance, to prevent double payments, to
determine benefits available under other programs, to verify state residency or other conditions of eligibility,
and to make mass annual changes more easily. Your SSN will be used in computer matching available
through the State Income and Eligibility Verification System (IEVS) to obtain wage, income and other
information from: (a) the IRS, (b) the Social Security Administration, (c) Arizona Department of Economic
Security, and (d) other states administering TANF, Medicaid, Unemployment Insurance, Food Stamps,
Programs under Title I, X, XIV, XVI of the SSA and other state wage information collection agencies.
AHCCCS will use the information available from this computer matching to verify income and whether you
have Medicare. When the information you give is questionable, AHCCCS will verify the information by
contacting other sources.
DE-103 (Rev. 01/2022) Page E