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Version 8: April 6, 2020
Louisiana Tech University Computing Center
Lab Consultant and Helpdesk Application
Summary of Positions
A Lab Consultant is required to organize printouts and troubleshoot basic printer problems. A lab consultant must have a basic knowledge of
Windows 7, Microsoft Office 2010, Moodle, Webmail, and BOSS to be able to answer students’ questions. He/she must be able to courteously
approach a student who is not following lab rules. A lab consultant must be able and willing to work at least one late night a week
(either 11 a.m. - 3 a.m. or 3 a.m. - 7 a.m.).
The Helpdesk Consultant position requires troubleshooting computer, network and printer problems. He/she must be able to handle phone calls and
deskside support professionally while correctly and clearly answering questions. This position requires significant training, so applicants must be
available for work for one full academic year without interruption.
All positions: A consultant must attend a scheduling meeting the day before each quarter begins. He/she may not work any other on-campus job and
must do other jobs as assigned. Every on-campus worker must at least maintain a 2.0 GPA. This form must be filled out completely and legibly to be
considered for any position.
General information
IMPORTANT: Check the position(s) for which you wish to be Lab Consultant Helpdesk Consultant
considered. Failure to do so may disqualify your application.
Name (First then Last) Local Mailing Address
Tech Email Address Telephone Number
Major/Classification Expected Quarter and Year of Graduation Current GPA
If you have attended other school(s) for this degree, or have other degree(s), indicate it here:
Can you work during the summer? Yes No
Past work experience (last three):
1. ___________________________________________________________________________________________________
Name of Business Address Phone Number
Position Name Dates Employed Reason for Leaving
2. ___________________________________________________________________________________________________
Name of Business Address Phone Number
Position Name Dates Employed Reason for Leaving
3. ___________________________________________________________________________________________________
Name of Business Address Phone Number
Position Name Dates Employed Reason for Leaving
1
