Please see the reverse side for guidance in completing this CAP, sample CAPs and instructions for Resolving Disputed Violations
Instructions for Completing an Acceptable Corrective Action Plan (CAP)
How a violation(s) was corrected must be included; statements shall not simply indicate that corrections are “done” or “will be fixed”
Copies of documents may be attached but the CAP must still describe what has been done to correct the violation(s); attached documents are only required when specifically
requested by OEC staff
Personally identifiable information such as children’s names, initials or dates of birth shall not be included
The date the violation was corrected must be listed
In cases where a permanent correction is not immediately possible, how and when the violation will be corrected and what immediate temporary measures have been put in place
should be identified
Statement must be easy to read
Sample CAPs:
Child Care Centers and Group Child Care Homes:
All staff health records are now current and on site
All annual consultant reviews have been completed and documentation is now on file
The individual care plan has been signed by all staff responsible for the child’s care and by the child’s parent
Rugs are now secured, holes in walls repaired, ceiling tiles replaced, broken floor tiles replaced and floors and walls have been washed
All staff have been retrained on the program’s diaper changing policy
An additional teacher has been hired to cover staff bathroom and lunch breaks
A current fire marshal certificate has been obtained and is posted
Impact absorbing material has been ordered and due to be delivered by the end of the month. In the interim, children will not use climbing equipment until impact absorbing
material has been delivered and spread to equal 8 inches
All medication authorization forms have been corrected, updated and are now on file
Family Child Care Homes:
All poisons have been removed from the bathroom or stored out of reach; I will verify each day before children arrive that all poisons are inaccessible
New batteries installed in smoke detectors on the main and second level of home and are now in working order
One infant will not attend the program until they turn two years old at the end of the month
My husband has submitted an application for assistant approval and will not provide direct care to children until approval has been granted
Water temperature has been lowered and now reads 119 degrees; an anti-scalding device has been installed to avoid the temperature going over 120 degrees
All the children’s records have been reviewed and the records are all updated
All items will be removed from the crib when children under twelve months of age are put to sleep
Epi-pen along with the doctor’s orders and parent permission are on site for the child who needs the Epi-pen; I am now current in my administration of medication training and
Epi-pen
Resolving Disputed Violations
If you are cited for a violation of the child care licensing regulations and you do not understand the violation or why you were cited, you should:
Ask the specialist to explain the violation, and show you which regulation was violated.
If you still disagree that there is a violation of a regulation, you may ask for a supervisory review. You may call (860) 500-4450 and ask to speak with the supervisor of who
covers your town, or in the case of a complaint investigation, ask to speak with the supervisor of the investigations unit.
If you still wish to dispute the violation after a supervisory review, you may contact the Agency at (860) 500-4450 and request a managerial review. The manager will decide if
the evidence shows a violation exists.
A provider/operator may request a formal hearing only when the Agency issues a statement of charges and the provider wishes to contest a proposed action against the license.