Key2Benefits - Kansas Department of Children and Families
©2019 KeyCorp. KeyBank is Member FDIC. 190118-528437
ATM balance inquiry (in-network or out-of-network) $0 or $0.35*
Customer Service (Automated or live agent) $0 per call
Inactivity (per month after 365 days of inactivity) $1.50
We charge 6 other types of fees.
Card Purchase or ATM declined transaction $0.35
*This fee can be lower depending on how and where this card is used.
No overdraft/credit feature.
Your funds are eligible for FDIC insurance.
For general information about prepaid accounts, visit cfpb.gov/prepaid.
Find details and conditions for all fees and services in the cardholder agreement.
The Kansas Child Support card is issued by KeyBank, N.A. There is no purchase price charged to enroll in the program nor is there any fee to activate
the card.
You do not have to accept this benefits card.
Ask your agency about other ways to receive your benefits.
Monthly fee
ATM withdrawal
Per purchase
Cash reload
$0
$0
$0
$0
$1.50* out-of-network
©2019 KeyCorp. KeyBank is Member FDIC. 190118-528437
List of all fees for Key2Benefits - Kansas Department for Children and Families
All fees
Amount
Details
Get started
Card Purchase
$0.00
We do not charge a cardholder fee for initial card purchases on prepaid accounts.
Monthly usage
Monthly fee
$0.00
We do not charge a monthly fee on any prepaid accounts.
Add money
Direct deposit
$0.00
We do not charge a fee for direct deposits on prepaid accounts. These cards cannot be
loaded by the cardholder or any entity besides the issuing entity.
Cash reload
$0.00
We do not charge a fee for cash reload on prepaid accounts. These cards cannot be
reloaded by the cardholder or any entity besides the issuing entity.
Spend money
Bill payment (regular delivery)
$0.00
If your program allows bill pay, regular bill pay transactions initiated through the cardholder
website will be completed within 3 business days for electronic payments and within
approximately 7 days if we have to mail a paper check to pay your bill. We do not charge a
fee for regular delivery bill payment on prepaid accounts.
Bill payment (expedited delivery)
$0.00
We do not offer expedited bill payment.
Get cash
ATM withdrawal (in-network)
$0.00
“In-network” refers to the KeyBank ATM Network, surcharge-free Allpoint Network ATMs.
Locations can be found at key.com/locator or Allpointnetwork.com. We do not charge a fee
for in-network ATM withdrawals.
ATM withdrawal (out-of-network)
$1.50
This is our fee. “Out-of-network” refers to all the ATMs outside of the KeyBank ATM Network.
1 free per month. You may also be charged a fee by the ATM operator, even if you do not
complete a transaction.
Information
Customer service (automated)
$0.00
We do not charge a fee for calling our automated customer service line, including for balance
inquiries.
Customer service (live agent)
$0.00
We do not charge a fee for live agent customer service calls.
ATM balance inquiry (in-network)
$0.00
“In-Network” refers to KeyBank ATM Network. Locations can be found at key.com/locator.
We do not charge a fee for in-network balance inquiries.
ATM balance inquiry
(out-of-network)
$0.35
This is our fee. “Out-of-network” refers to all the ATMs outside of the KeyBank ATM Network.
You may also be charged a fee by the ATM operator.
Using your card outside the U.S.
International transaction
3%
You will be charged 3% of the U.S. dollar amount of each transaction. KeyBank charges a
currency conversion fee on all international transactions.
International ATM withdrawal
$3.00
This is our fee per transaction. You may also be charged a fee by the ATM operator, even if
you do not complete a transaction.
International ATM balance inquiry
$0.35
This is our fee per inquiry. You may also be charged a fee by the ATM operator.
Other
Inactivity
$1.50
You will be charged $1.50 each month after you have not completed a transaction using
your card for 12 months. This is a charge, per month, after 365 days of inactivity.
Replacement Card
$5.00
This is our fee when you request a replacement card. You will receive 1 free replacement
card per year.
2-day Expedited delivery of
replacement card
$15.00
This our fee when you request 2-day expedited delivery of your replacement card.
Text Message Alerts
$0.00
We do not charge for text message alerts.
Email Alerts
$0.00
We do not charge for email alerts.
Over the counter withdrawals at
participating Mastercard member
bank branches
$5.00
This is our fee. You will receive 1 free withdrawal per month.
Card Purchase or ATM declined
transaction
$0.35
This is our fee for declined transactions due to insufficient funds. This applies on both
domestic and international PIN or signature-based purchases.
Your funds are eligible for FDIC insurance. Your funds will be held at or transferred to KeyBank, an FDIC-insured institution. Once there, your funds
are insured up to $250,000 by the FDIC in the event KeyBank fails, if specific deposit insurance requirements are met. See
fdic.gov/deposit/deposits/prepaid.html for details.
No overdraft/credit feature.
Contact KeyBank by calling 1-866-295-2955, by mail at KeyBank OH-01-27-0527, ECP Prepaid Cards, 127 Public Square Cleveland, Ohio 44114 or
visit https://www.key.com/businesses-institutions/solutions/payments/card-services.jsp
For general information about prepaid accounts, visit cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial
Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.
CONTACT INFORMATION
Mail:
Kansas Payment Center
PO Box 750080
Topeka, KS 66675-0080
Fax:
Phone:
(785) 232-7533
(877) 572-5722
E-Mail:
Dcf.contactKPC@ks.gov
The Kansas Payment Center is funded by the Kansas Department for Children and Families
KEY2BENEFITS DEBIT CARD ENROLLMENT FORM
**Once you have completed this form please submit to the Fax Number or Address listed at the bottom of this form. **
**PLEASE BE ADVISED THAT ONCE WE RECEIVE AND PROCESS THIS FORM, IT MAY TAKE UP TO 10
DAYS BEFORE YOU RECEIVE YOUR DEBIT CARD.**
NAME (First & Last)
_________________________________________________________________________________________
DATE OF BIRTH (Month/Day/Year)
_________________________________________________________________________________________
SOCIAL SECURITY NUMBER or ITIN (Individual Taxpayer identification Number)
_________________________________________________________________________________________
ADDRESS (Street Address)
_________________________________________________________________________________________
______________________________ ____________ _____________
CITY STATE ZIP
PHONE NUMBER (Please include area code)
Home/Cell __________________________________ Alternate Phone Number ___________________________________
EMAIL ADDRESS
_________________________________________________________________________________________
By signing this form, I acknowledge I have read the pre-authorization disclosure statements and I authorize
KPC to make deposits into my Debit Card Account. KPC may make deposits to this account until I cancel the
authorization and KPC has time to process the cancellation. This request cancels any prior Debit Card and/or
Direct Deposit authorizations with KPC.
__________________________________________ _____________
SIGNATURE DATE
click to sign
signature
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