Dear Student,
In order to improve resources and services to students, the Office of Student Services in
conjunction with the Office of Institutional Effectiveness (OIE) is conducting a voluntary,
confidential survey to determine awareness, use, and satisfaction with the Office's offerings. Your
feedback will be used to improve offerings.
This survey should take approximately 5 minutes to complete.
The survey will close at 4 pm ________________________________________.
Please contact OIE at research@mccd.edu or by phone at (209)384-6370 with any questions
regarding this survey.
Thank you for your participation.
Sincerely,
Michael McCandless, EdD
Vice President of Student Services
mccandless.m@mccd.edu
(209)384-6186
Introduction
Merced College Student Services Survey Fall 2017
1
Awareness
Merced College Student Services Survey Fall 2017
1. Which of the following services/resources are you aware of? Please check all that apply.
Admissions and Records
Assessment Lab
CalWORKs
Campus Tours
Career Center
Counseling
Disabled Student Program and Services (DSPS)
Extended Opportunity Programs and Services (EOPS)
Financial Aid
Math Lab
Office of Relations with Schools
Student Health Services
Study Central
Transfer Center
Tutorial Center
Veterans Resource Center
Welcome Center
2
Usage
Merced College Student Services Survey Fall 2017
2. Which of the following services/resources have you used? Please check all that apply.
Admissions and Records
Assessment Lab
CalWORKs
Campus Tours
Career Center
Counseling
Disabled Student Program and Services (DSPS)
Extended Opportunity Programs and Services (EOPS)
Financial Aid
Math Lab
Office of Relations with Schools
Student Health Services
Study Central
Transfer Center
Tutorial Center
Veterans Resource Center
Welcome Center
3
Satisfaction
Merced College Student Services Survey Fall 2017
Very Satisfied
Somewhat
Satisfied
Neither Satisfied
nor Dissatisfied
Somewhat
Dissatisfied Very Dissatisfied Not used
Admissions and Records
Assessment Lab
CalWORKs
Campus Tours
Career Center
Counseling
Disabled Student
Program and Services
(DSPS)
Extended Opportunity
Programs and Services
(EOPS)
Financial Aid
Math Lab
Office of Relations with
Schools
Student Health Services
Study Central
Transfer Center
Tutorial Center
Veterans Resource
Center
Welcome Center
3. Please rate your satisfaction with the service received from each of the following.
4
Very Satisfied
Somewhat
Satisfied
Neither Satisfied
nor Dissatisfied
Somewhat
Dissatisfied Very Dissatisfied Not used
Lesher Student Services
Center (Admissions and
Records, Assessment
Lab, CalWORKs,
Campus Tours, Career
Center, Counseling,
DSPS, EOPS, Office of
Relations with Schools,
Transfer Center,
Welcome Center)
Financial Aid
Math Lab
Student Health Services
Study Central
Tutorial Center
Veterans Resource
Center
4. Please rate your satisfaction with the hours of each of the following.
5
Additional Comments
Merced College Student Services Survey Fall 2017
5. What improvements would you like in services and resources?
6. What additional services or resources would you like to have access to?
7. Please provide any additional comments on services and resources.
6
Classification
Merced College Student Services Survey Fall 2017
8. Where do you take the majority of your classes (at least half)?
Merced Campus
Los Banos Campus
Online
Off-campus site (e.g. BRC, Mariposa, Delhi, Livingston, Dos
Palos)
Don't know/decline to state
Other (please specify)
9. When do you most frequently take classes?
Day
Evening
Mix of day and evening
Online
Don't know/decline to state
Other (please specify)
10. Are you currently a full-time or part-time student?
Full-time (12 units or more)
Part-time (fewer than 12 units)
Don't know/decline to state
7
11. What is your ethnicity?
African American/Black
American Indian/Alaskan Native
Asian
Filipino
Hispanic
Pacific Islander
White, Non-Hispanic
Multi-ethnic
Don't know/decline to state
Other (please specify)
12. What is your age?
19 or younger
20-24
25-29
30-34
35-39
40-49
50 or older
Don't know/decline to state
13. What is your gender?
Male
Female
Don't know/decline to state
Other (please specify)
8
Contact Information
Merced College Student Services Survey Fall 2017
14. Would you be interested in being part of a focus group?
Yes (please enter name and e-mail below)
No
Name
Merced College Email
Phone
15. Please provide your contact information if you would like us to contact you.
9
Thank you for your participation. Your responses will be used to improve services and resources.
Sincerely,
Michael McCandless, EdD
Vice President of Student Services
mccandless.m@mccd.edu
(209)384-6186
Thank you!
Merced College Student Services Survey Fall 2017
10