Individual Insurance Dental Claim
PART 1 - DENTIST
PART 2 - PLAN MEMBER INFORMATION
GIVEN NAMELAST NAME
P
A
T
I
E
N
T
ADDRESS APARTMENT
CITY PROVINCE POSTAL CODE
1. PLAN NUMBER
2. YOUR NAME (PLEASE PRINT)
YOUR TELEPHONE NUMBER
YOUR IDENTIFICATION NUMBER
YOUR DATE OF BIRTH (DD/MMM/YYYY)
DATE OF SERVICE
THIS IS AN ACCURATE STATEMENT OF SERVICES PERFORMED AND
THE TOTAL FEE DUE AND PAYABLE, E & OE.
TOTAL FEE SUBMITTED: $
PROCEDURE
CODE
INITIAL
TOOTH
CODE
TOOTH
SURFACES
DENTIST’S FEE
LABORATORY
CHARGE
TOTAL CHARGES
DAY MO. YR.
UNIQUE NO.
OFFICE VERIFICATION
SPEC. PATIENT’S OFFICE ACCOUNT NUMBER
D
E
N
T
I
S
T
PHONE NUMBER
Manulife
SIGNATURE OF
PLAN MEMBER
SIGNATURE OF PATIENT
(PARENT/GUARDIAN)
CHECK HERE IF TREATMENT PLAN
WHEN A PROPOSED COURSE OF
TREATMENT IS EXPECTED TO COST MORE
THAN $500, IT IS RECOMMENDED THAT
A TREATMENT PLAN BE FILED WITH
MANULIFE INDIVIDUAL INSURANCE.
PRE-TREATMENT X-RAYS ARE REQUIRED
FOR SOME PROCEDURES (E.G. CROWNS
AND BRIDGES).
NAME OF INSURANCE COMPANY
DUPLICATE FORM
FOR DENTIST’S USE ONLY - FOR ADDITIONAL INFORMATION, DIAGNOSIS,
PROCEDURES, OR SPECIAL CONSIDERATION.
I UNDERSTAND THAT THE FEES LISTED IN THIS CLAIM MAY NOT BE COVERED BY OR MAY EXCEED
MY PLAN BENEFITS. I UNDERSTAND THAT I AM FINANCIALLY RESPONSIBLE TO MY DENTIST FOR THE
ENTIRE TREATMENT.
I HEREBY ASSIGN MY BENEFITS PAYABLE FROM THIS CLAIM TO THE NAMED DENTIST AND
AUTHORIZE PAYMENT DIRECTLY TO HIM/HER.
I ACKNOWLEDGE THAT THE TOTAL FEE OF $ IS ACCURATE AND HAS BEEN
CHARGED TO ME FOR SERVICES RENDERED. I AUTHORIZE RELEASE OF THE INFORMATION
CONTAINED IN THIS CLAIM FORM TO MY INSURING COMPANY/PLAN ADMINISTRATOR.
Submitting health and dental claims is now easier, faster and better.
On Manulife.ca/SecureServe, you can:
• Easily submit claims online – no more paper or snail mail
• Get reimbursed up to 80% faster with direct deposit – no more waiting for cheques
See your claims history and benefit eligibility
• And update your contact information
Visit Manulife.ca/SecureServe to register.
REGISTER FOR ONLINE CLAIMS TODAY!
Please complete both pages of this form.
The Manufacturers Life Insurance Company Page 1 of 2 CM5001E (11/2020) LH
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PART 4 - PLAN MEMBER CONFIRMATION
PART 5 - STATEMENT OF CONFIDENTIALITY
PART 7 - ACCESSIBILITY AT MANULIFE
PART 6 - MAILING INSTRUCTIONS
BY SUBMITTING A CLAIM TO MANULIFE, I CONFIRM THAT I UNDERSTAND AND AGREE TO ALL OF THE FOLLOWING:
I CERTIFY THAT THE INFORMATION PROVIDED FOR THE CLAIMS BEING SUBMITTED IS TRUE, ACCURATE AND COMPLETE AND THAT I, MY SPOUSE OR
COAPPLICANT AND/OR MY DEPENDENTS HAVE RECEIVED ALL GOODS OR SERVICES OR QUALIFY FOR BENEFITS AS CLAIMED. I UNDERSTAND AND ACKNOWLEDGE THAT
SUBMISSION OF A CLAIM DETERMINED BY MANULIFE TO BE FALSE OR MISREPRESENTED MAY RESULT IN COVERAGE BEING RESCINDED BY MANULIFE WITHOUT FURTHER
NOTICE. I UNDERSTAND AND ACKNOWLEDGE THAT MANULIFE MAY REFER ANY CLAIMS IT HAS DETERMINED WERE FALSELY SUBMITTED TO LAW ENFORCEMENT AUTHORITIES
FOR POSSIBLE PROSECUTION AND MAY PURSUE THE RECOVERY OF ANY MONEY OBTAINED IMPROPERLY THROUGH FALSE CLAIM SUBMISSION. I ALSO AGREE TO REFUND ANY
MONIES OR OVERPAYMENTS THAT I MAY OWE TO MANULIFE IN ACCORDANCE WITH THE PROVISIONS OF MY COVERAGE AND I AUTHORIZE MANULIFE TO DEDUCT SUCH MONIES
FROM MY FUTURE CLAIMS. I AUTHORIZE ANY PERSON OR ORGANIZATION WITH INFORMATION CONCERNING ME, MY SPOUSE OR COAPPLICANT AND/OR MY DEPENDENTS,
INCLUDING ANY MEDICAL AND HEALTH PROFESSIONALS, FACILITIES OR PROVIDERS, PROFESSIONAL REGULATORY BODIES, ANY EMPLOYER, GROUP PLAN ADMINISTRATOR,
INSURER, INVESTIGATIVE AGENCY, AND ANY ADMINISTRATORS OF OTHER BENEFITS PROGRAMS TO COLLECT, USE, MAINTAIN AND EXCHANGE THIS INFORMATION WITH EACH
OTHER AND WITH MANULIFE, ITS SERVICE PROVIDERS, FOR THE PURPOSES OF PLAN ADMINISTRATION, AUDIT AND THE ASSESSMENT, INVESTIGATION AND MANAGEMENT OF
THIS CLAIM. I AGREE A PHOTOCOPY; FACSIMILE OR ELECTRONIC VERSION OF THIS AUTHORIZATION SHALL BE AS VALID AS THE ORIGINAL.
The specific and detailed information requested on the Dental Claim form is required to process the insured person’s claim request. To protect the
confidentiality of this information, The Manufacturers Life Insurance Company (Manulife) will establish a “financial services file” from which this
information will be used to process the application, offer and administer services and process claims. Access to this file will be restricted to those Manulife
employees, mandataries, and administrators who are responsible for the assessment of risk (underwriting), marketing and administration of services and
the investigation of claims, and to any other person you authorize or as authorized by law. These people, organizations and service providers may be in
jurisdictions outside Canada, and subject to the laws of those foreign jurisdictions. Your consent to the use of personal information to offer you products
and services is optional and if you wish to discontinue such use, you may write to Manulife at the address shown below. Your file is secured in our offices or
those of our administrator or agent. You may request to review the personal information it contains and make corrections by writing to: Chief Privacy Officer.
Manulife. P.O. Box 1602 Del Stn 500-4-A, Waterloo, Ontario N2J 4C6. A copy of our privacy policy is available on manulife.ca.
Manulife is committed to offering products and services to persons with disabilities, in ways that are consistent with the principles of dignity, independence,
integration and equal opportunity. Manulife has a core belief that everyone should be treated with courtesy and respect and made to feel welcome. Manulife’s
accessibility policy allows you to receive this form in alternate formats upon request. Please contact us at accessibility@manulife.ca, or call us at
1-855-891-8671, if you would prefer this document in an alternate format. If you would like more details about accessibility at Manulife, we would encourage
you to visit our website at manulife.ca/accessibility.
Please mail your completed claim form and receipts to the following address:
Manulife
Individual Insurance – Dental Claims
P.O. Box 670, Stn Waterloo
Waterloo, ON N2J 4B8
Manulife will not assume responsibility for any fees associated with the completion of this form.
SIGNATURE OF PLAN MEMBER DATE (DD/MMM/YYYY)
Manulife, Manulife & Stylized M Design, and Stylized M Design are trademarks of The Manufacturers Life Insurance Company and are used by it, and by its
affiliates under license.
© 2020 The Manufacturers Life Insurance Company. All rights reserved. manulife.ca 1-800-268-3763
PART 3 - PATIENT INFORMATION
1. PATIENT: RELATIONSHIP TO PLAN MEMBER
DATE OF BIRTH (DD/MMM/YYYY)
2. ARE ANY DENTAL BENEFITS OR SERVICES PROVIDED UNDER ANY OTHER
GROUP INSURANCE OR DENTAL PLAN, ANY TYPE OF
WORKERS’ COMPENSATION BOARD OR GOV’T PLAN?
NO YES
3. IS ANY TREATMENT REQUIRED AS THE RESULT OF AN
ACCIDENT? IF YES, GIVE DATE AND DETAILS SEPARATELY.
4. IF DENTURE, CROWN OR BRIDGE, IS THIS INITIAL
PLACEMENT? GIVE DATE OF PRIOR PLACEMENT AND
REASON FOR REPLACEMENT.
5. IS ANY TREATMENT REQUIRED FOR ORTHODONTIC
PURPOSES?
NO YES
NO YES
NO YES
PLAN NUMBER
SPOUSE DATE OF BIRTH (DD/MMM/YYYY)
NAME OF INSURANCE COMPANY
The Manufacturers Life Insurance Company Page 2 of 2 CM5001E (11/2020) LH
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