25800 Carlos Bee Boulevard, AE 235 Hayward, CA 94542
510.885.2272 l www.csueastbay.edu/cssc
INTERN CREDENTIAL APPLICATION FILING PROCESS
The Commission on Teacher Credentialing (CTC) has a policy whereby all universities are required to submit credential
applications online. A valid email address and Visa or MasterCard debit/credit card is required to apply for a credential.
The credential application fee is set by the CTC and is subject to change. For the current list of state application fees,
visit: http://www.ctc.ca.gov/credentials/leaflets/cl659.pdf.
Our office will submit your application online to CTC upon verification that all requirements have been completed. You will
be notified via email by CTC for your payment and additional information. After receiving this information, CTC will issue
you an electronic document for you to print. This is your official verification that you will be issued a credential, and you
will not receive a hardcopy of your credential document. Your official credential will be posted on the CTC’s website:
www.ctc.ca.gov.
The Process:
• Submit the required materials as a complete packet either by email to
csscdocuments@csueastbay.edu. It is your responsibility to make sure you have completed all the
necessary items in order to begin the application process. Keep in mind that incomplete items will create
delays in the processing of your intern credential. Be sure to make any photocopies prior to submitting
your packet.
• Credential Analysts will check documents, verify eligibility and recommend the credential.
Requests will be processed in the order in which they are received. It will take several weeks before
your application is processed. If additional documentation is required, you will be notified via email or by
phone.
• Once CSSC has submitted the online recommendation you will be emailed by CTC to complete the
personal and professional fitness questionnaire and payment portions of the process. Usually
within a day, you can expect a confirmation email from CTC that your application has been received. Provided
there are no extenuating circumstances, CTC will send you an email confirming that the credential has
been issued. The web version of your document is considered the official document. It is your responsibility
to confirm accuracy. Contact our office immediately if there are errors. Note: You may also look up your
application status directly at the CTC’s website at: http://www.ctc.ca.gov/credentials/online-
services/default.html.
• After your credential has been recommended, you must submit payment in a timely manner or CTC will
cancel your recommendation. CSSC will require a new credential application and fee to complete another
online recommendation (referred to as a second (2
nd
) recommendation).
•
Your credential and all information relating to it will appear on the Commission website as
granted once processing by CTC is complete.
• Please submit completed application packet, credential processing fee receipt, and supporting
documentation in pdf format via email to csscdocuments@csueastbay.edu
For your planning, record the date your application was submitted to CSSC: _________________
Rev. 6/2020