Who can use the Internal Dispute Resolution
Under the 1995 Act, IDRP is available to ‘people with an interest in the scheme’. This can
include all of the following people:
• Members of the scheme: Current members, members who have received their
pension from the scheme, members who have preserved benets in the scheme,
and members with some service left in the scheme, but who have not taken a refund
of their contributions or transferred their service to another scheme.
• Prospective members: People who are entitled to join or re-join the scheme, but have
not done so.
• Widows, widowers, nominated partners, surviving civil partners, or dependants of
• People who have ceased to be a member, beneciary or prospective member, or
• People who claim to be in one of the above categories above and the dispute relates
to whether they are such a person.
Please, note, if you are no longer a member, beneciary or prospective member,
or if you claim to have formerly been such, we would expect your application to be
made within six months of the date you ceased to be or claimed to be a person with
an interest in the scheme.
The Internal Dispute Resolution Procedure
Some pension issues can be resolved informally. Therefore, before considering the formal
non-medical IDRP, you should write to the person who made the original decision.
Please give details of the issues concerned, including any facts that you think the
decision maker may not have taken into account. The decision maker will look at what
you have said and will do their best to provide further clarication. Hopefully this will
resolve your enquiry.
If this informal process does not resolve the issues, you can then move to the formal
IDRP 2020 v1.3