APPLYING FOR A BOND REFUND WHERE BOTH PARTIES AGREE:
Both parties complete, sign and lodge this form with Consumer and Business Services.
NB: The signatures of both parties are not required where the person who signs this f orm is not seeking any
portion of the bond money. However, the person whose EFT details appear on the form must sign it.
APPLYING FOR A BOND REFUND WHERE BOTH PARTIES DO NOT AGREE, OR THE
OTHER PARTY IS UNABLE TO SIGN:
If a bond is claimed by the tenant without the consent of their landlord/agent/proprietor, the landlord/
agent/proprietor is notified of the claim and given an opportunity to dispute it. If the claim is disputed the
landlord/agent/proprietor will be required to lodge an online application with SACAT. If the claim is not
dipsuted the bond wll be paid to the tenant.
If a bond is claimed by the landlord/agent/proprietor without the tenant/resident's consent, the
tenant/resident is notified and given an opportunity to dispute it. If the claim is disputed, the
landlord/agent/proprietor will be required to lodge an online application with SACAT. If there is
no response by the tenant/resident, the landlord/agent/proprietor will be required to provide CBS
with evidence of their claim and if the claim is not substantiated it may be refused and the
landlord/agent/proprietor will then need to make an application to SACAT. If the claim
is not disputed the bond will be paid to the landlord/agent/proprietor.
1. Payment is made by electronic funds transfer or cheque and is available upon presentation of this form,
providing that all details are fully completed and correct.
2. The signature of the parties signing this claim should be the same as those appearing on the bond
lodgement form. If not, the change should be advised in writing, containing the signatures of both original
and new parties.
3. Any alterations on this form must be signed in full by all parties.
4. Always quote your bond number in any communication with Consumer and Business Services.
5. Tenant/resident refunds will be paid equally to all tenants/residents appearing on the documentation
currently held by this office unless the authority below is completed.
6. Bonds cannot be partially refunded.
Tenants/residents moving to another country should keep their Australian bank account open so their
bond refund can be paid into that account. Tenants/residents who need their bond refund paid into an
overseas bank account will need to lodge an International Money Transfer form with CBS. The overseas
bank may charge a fee.
Section to be completed ONLY if 1 tenant is claiming the full tenant/
resident portion of the bond refund in a multiple tenant occupancy.
I authorise Consumer and Business Services to make this payment in my name only.
I understand that if there is a dispute to this payment, it may lead to a civil claim and is not the
responsibility of Consumer and Business Services.
Name: ............................…....…….............. Signature .…………................................................
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