Section 10 – Privacy & Spam Statement Consent
This Statement explains how Bankwest, Commonwealth Bank
of Australia (“CBA”) and subsidiaries of CBA (“we” or “us”) collect,
use and disclose personal information and send communications
about products and services.
‘Personal information’ is information about, and which identies,
an individual (such as name and contact details). Your personal
information includes information about who you are; your
interactions with us (such as transactions on your account);
your credit history (including what you borrow, whether you
make repayments on time and information obtained from
credit reporting bodies (CRBs)). It may also include information
about you that is publicly available, for example from public
registers or made available through social media.
When you give us personal information about another person,
you represent that you are authorised to do so and agree to
inform that person of the contents of this Statement as it relates
to them.
In addition to the Privacy Act, individuals located in the European
Union (EU) may also have rights under EU based rules known as
the General Data Protection Regulation (GDPR). The GDPR has
harmonised the data privacy laws of each individual EU country,
giving more rights to individuals located in the EU and more
obligations to organisations holding their personal information.
Details of additional rights of individuals located in the EU and how
we meet them are outlined in Appendix 1 of the Privacy Policy.
Purposes for which we collect and use personal information
We collect your information to identify you in accordance with
the Anti-Money Laundering and Counter-Terrorism Financing
Act, and if you are giving a mortgage, certain State property
laws, e.g. Real Property Act in NSW and to assess your application
for consumer credit under the National Consumer Credit
Protection Act if applicable. You are not required to provide
your Tax File Number. However, if we do not collect your Tax
File Number as permitted by the Taxation Administration Act
1953 and the Income Tax Assessment Act 1936, we may be
required to withhold amounts from you and remit them to the
Australian Taxation Oce.
We also collect your personal information to assess and process
an application for any product or service that you make or for
which you are a signatory, guarantor, or representative; for
internal processes including risk management and pricing, to
administer our relationship with you, to meet our obligations in
relation to external payment, credit reporting systems,
Government bodies and our funding arrangements, to identify
and (unless you tell us not to) tell you about products that may
interest you, and to comply with regulatory requirements.
If you use our website or online applications we may collect
information about your location or activity (including whether
you have accessed third party sites) to customise your
experience.
The information we collect about you may also include sensitive
information such as information about your health where we
collect it for a specic purpose, for example, in assessing an
application you make for hardship relief.
You consent to us collecting your personal information
(including sensitive information) for the purposes described
above.
Exchange of personal information generally
We may exchange personal information about you with: our
related bodies corporate, other persons to verify that it is
correct (eg with your employer); assignees, agents, contractors
and external advisers; organisations for verifying your identity;
your agents, advisers, referees, executors, administrators,
trustees, beneciaries (if you are a trustee), guardians or
attorneys; law enforcement, regulatory and Government
bodies; anyone who introduces you to us; reward program
providers, third parties providing fraud detection services, your
franchisor; payment system operators; your and our insurers or
prospective insurers and their underwriters; any person we
consider necessary to execute your instructions; broker groups
and broker industry associations; other organisations for the
supply of services and (unless you tell us not to) marketing of
products; other persons where this is permitted by law; persons
with whom you make a joint application for a product or service
with us; any nancial institution to or from which a payment is
made in relation to any account you have or operate; your
current and prospective co-borrowers, current and prospective
signatories participants or transferees in a securitisation or
other funding scheme (including ratings agencies), or persons
considering purchasing or who purchase or manage loans and
their advisers; nancial institutions, and debt collecting
agencies.
We may also include your personal information on any registers
relevant to services we provide, such as the Personal Property
Security Register.
Exchange of personal information with credit providers
We may exchange your personal information with other credit
providers (including information provided by or derived from a
CRB such as a consumer credit report) for the following
purposes:
• to assess an application for credit;
• to consider whether or not to accept you as a guarantor or
security provider;
• to collect overdue payments, to manage credit, to help you
avert default on credit obligations and take action in the event
of your fraud or
• other serious credit infringement; and
• to provide or manage securitised or transferred loans.
Exchange of personal information with guarantors
If you are a borrower, we may exchange your personal
information (including a consumer credit report) with your
guarantor, a person who hasprovided security for credit, or to a
person in order for them to consider whether or not to act as
guarantor or to provide security for credit.
Exchange of personal information with CRBs
We may exchange your information with CRBs, including by:
disclosing to a CRB:
• information they are permitted to collect in conducting a
credit reporting business;
• a failure by you to meet your payment obligations in relation
to consumer credit; or
• details of any fraud or other serious credit infringement you
commit;
obtaining a consumer credit report from the CRB to:
• assess an application for, or collect overdue payments of,
commercial credit;
• consider whether or not to accept you as a guarantor or
security provider;
• obtaining commercial credit information about you in order
to assess an application by you for consumer credit.
In order to verify your identity, we may provide your name,
residential address and date of birth to a CRB, which may
use that information and corresponding information in credit
information les of individuals to prepare and provide an
assessment of whether your information matches information
on a credit information le held by that CRB. By accepting
the terms of this statement, you agree to us requesting an
assessment and providing your personal information for such
an assessment.
CRBs may include information which we provide in reports
to other credit providers to assist them to assess your
creditworthiness.
The CRBs we may use include Equifax - www.equifax.com.au,
Experian Australia Credit Services Pty Ltd - www.experian.com.
au/credit-services/credit-services.html and illion - www.illion.
com.au. Each body has a policy which sets out how it deals with
credit information held by it, which is available using the contact
details above.
If you apply to us to be a borrower, guarantor or security
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