OHP 7210
(
05/01/20
), recycle prior
47
APPENDIX C
Notice of Privacy Practices, continued
When it comes to your health
information, you have certain rights�
This section explains your rights and some of our
responsibilities to help you.
For certain health information, you can
tell us your choices about what we share�
If you have a clear preference for how we share your
information in the situations described below, talk to us.
Tell us what you want us to do, and we will follow
your instructions.
Your Rights
Your Choices
Get a copy of your health and claims records
• You can ask to see or get a copy of your health and claims
records and other health information we have about you.
Ask us how to do this.
• We will provide a copy or a summary of your health and
claims records, usually within 30 days of your request.
We may charge a reasonable, cost-based fee.
Ask us to correct health and claims records
• Y
ou can ask us to correct your health and claims records if you
think they are incorrect or incomplete. Ask us how to do this.
• We may say “no” to your request, but we’ll tell you why in
writing within 60 days.
Request confidential communications
• You can ask us to contact you in a specific way (for example,
home or office phone) or to send mail to a different address.
• We will consider all reasonable requests, and must say “yes”
if you tell us you would be in danger if we do not.
Ask us to limit what we use or share
• You can ask us not to use or share certain health information
for treatment, payment, or our operations.
• We are not required to agree to your request, and we may
say “no” if it would affect your care.
Get a list of those with whom we’ve shared information
• You can ask for a list (accounting) of the times we’ve shared
your health information for six years prior to the date you ask,
who we shared it with, and why.
• We will include all the disclosures except for those about
treatment, payment, and health care operations, and certain
other disclosures (such as any you asked us to make). We’ll
provide one accounting a year for free but will charge a
reasonable, cost-based fee if you ask for another one within
12 months.
Get a copy of this privacy notice
• You can ask for a paper copy of this notice at any time, even
if you have agreed to receive the notice electronically. We will
provide you with a paper copy promptly.
Choose someone to act for you
• If you have given someone medical power of attorney or if
someone is your legal guardian, that person can exercise
your rights and make choices about your health information.
• We will make sure the person has this authority and can act
for you before we take any action.
File a complaint if you feel your rights are violated
• You can complain if you feel we have violated your rights by
contacting us using the information on page 4.
• You can file a complaint with the U.S. Department of Health
and Human Services Office for Civil Rights by sending a letter
to 200 Independence Avenue, S.W., Washington, D.C. 20201,
calling 1-877-696-6775, or visiting:
www�hhs�gov/ocr/privacy/hipaa/complaints/.
• We will not retaliate against you for filing a complaint.
In these cases, you have both the right and choice
to tell us to:
• Share information with your family, close friends, or others
involved in payment for your care
• Share information in a disaster relief situation
If you are not able to tell us your preference, for example
if you are unconscious, we may go ahead and share your
information if we believe it is in your best interest. We
may also share your information when needed to lessen a
serious and imminent threat to health or safety.
Continued on next page.