REQUEST FOR POPULATION HEALTH
MANAGEMENT (PHM) SERVICES
Please email to PHMReferrals@Cigna.com (via secure email) or fax to 1-855-645-1230 if completing paper
version, please write legibly.
All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation. The Cigna name,
logos, and other Cigna marks are owned by Cigna Intellectual Property, Inc. © 2019 Cigna Revised 3/2019
INT_19_75016_C 05032019 928895
Patient name: Patient date of birth:
Phone number: Provider:
Alternate contact (PR/family member/caregiver): Phone number:
Personal representative (PR) authorization form is on le
Requestor category: PCP Optum Urgent care ED Complex/specialty case management
Other Priority: Routine Urgent
Requestor name:
Requestor return phone number: Requestor return fax number:
Follow up with requestor after services have been provided
Community/living environment resources
Caregiver/respite Meals Transportation Dementia programs Loss/bereavement
Elder law resources Aordable housing Group home/assisted living facilities
ALTCS consideration as monthly income is conrmed as less than $2,313 (2019 limit)
Homeless; note how to contact Other (specify)
Focused assessment and care management intervention related to:
Frequent ED/acute care utilization Access to care/navigation of health care system
Social determinates of health, suspected determinate:)
Medication management (possible pharmacy review indicated)
Health literacy concern Fragile adult living alone
Unstable living environment Dysfunctional family dynamic impacting health
Domestic violence (not a replacement for mandatory reporting obligation of referral source)
Behavioral health/substance use disorder Other (specify)
Health information/education support:
Diabetes CHF COPD Certied diabetes education class (new DM dx or A1C < 8.5)
Other
Financial assistance resources
Medication cost assistance Health insurance premium assistance Utility assistance
Other
Patient has given consent for Cigna care management outreach, including nursing and/or social work
Yes (must be checked in order for the referral to be processed)
Situation driving request:
Patient background:
Existing barriers:
Services requested (Select all that apply. Patient must give consent for outreach before services can be provided.
Please include supporting documentation with the referral.)