Trafford MBC
High Hedge Form - 1 - June 2018
Planning and Development
1
st
Floor
Trafford Town Hall
Talbot Road
Stretford
M32 0TH
Tel: 0161 912 3149
e-mail: trees.planning@trafford.gov.uk
HIGH HEDGES LEGISLATION
COMPLAINTS FORM
Use this form to submit a complaint to the Council about a high hedge, under Part 8 of the
Anti-Social Behaviour Act 2003. This form should be completed by the person making the
complaint, or their representative.
Please use BLOCK CAPITALS and black ink when filling in the form.
YOU MUST PAY A FEE WHEN YOU SEND IN THIS FORM. The current fee is advertised on
the High Hedges home page on the Trafford Council website.
The Council will rely on information you provide so please make sure it is clear and accurate.
1.1 Details of the person making the complaint
Title Forename Surname
Name
Address
City/Town
County Postcode
Daytime Telephone Number
Mobile Telephone Number
Fax Number
E-mail address
1.2 Are you content for us to contact you by e-mail at the address provided?
Yes No
Trafford MBC
High Hedge Form - 2 - June 2018
1.3 Is this the address affected by the hedge you are complaining about?
Yes No
1.4 If the answer is “no” please give the reason for this below
1.5 If you are an agent submitting the complaint on behalf of the complainant, please provide
relevant details:-
Title Forename Surname
Name
Address
City/Town
County Postcode
Daytime Telephone Number
Mobile Telephone Number
Fax Number
E-mail address
1.6 Are you content for us to contact you by e-mail at the address provided?
Yes No
Trafford MBC
High Hedge Form - 3 - June 2018
2 Complaint against
2.1 Name and address of the occupiers of the site where the alleged hedge is growing.
Title Forename Surname
Name
Address
City/Town
County Postcode
Daytime Telephone Number
Mobile Telephone Number
Fax Number
E-mail address
2.2 If the hedge is growing on more than one ownership please provide further names and
addresses:-
Name Name Name
Address Address Address
Contact Contact Contact
2.3 Is (are) the property (ies) owned by the named person(s)?
Yes No
2.4 If “no” please provide relevant details (if known).
Trafford MBC
High Hedge Form - 4 - June 2018
3. Criteria for making a complaint
Please answer these questions:-
About the hedge
3.1 Is the hedge or the portion that is causing problems, made up of a line of 2 or more trees
or shrubs?
Yes No
3.2 Is it mostly evergreen or semi-evergreen?
Yes No
3.3 Is it more than 2 metres in height above ground level?
Yes No
3.4 Even though there may be gaps in the foliage or between the trees, is the hedge still
capable of obstructing light or views.
Yes No
3.5 Is it growing on land owned by someone else?
Yes No
3.6 Are you the owner or occupier (e.g tenant) of the property affected by the hedge?
Yes No
If “yes” please confirm which of the following applies:
Owner Occupier
3.7 Is the property residential?
Yes No
If the answer is “no” to any of the questions in this section, the criteria have
not been met and so the Council cannot consider your complaint and you
should not submit it.
Trafford MBC
High Hedge Form - 5 - June 2018
4. Attempts to resolve the complaint
Please describe what you have done to try to settle this matter. Give dates and say
what the result was. Please provide copies of any letters that you mention. It is to your
advantage in validating this complaint that all dates are at most 3 months prior to the
date of this form.
4.1 Verbal request to discuss problem:- Yes No
Date(s)
Result
4.2 Written request to discuss problem:- Yes No
Date(s)
Result
4.3 Verbal request to hedge owner(s) to try independent mediation:- Yes No
Date(s)
Result
4.4 Written request to hedge owner(s) to try independent mediation:- Yes No
Date(s)
Result
4.5 Have you verbally informed the hedge owner of your intention to complain to the Council?
Yes No
Date(s)
Result
4.6 Written notification of intention to complain to the Council:- Yes No
Date(s)
Result
4.7 Any other means of resolution sought?
If you have not tried all the above steps, the Council might not proceed with your
complaint. It is strongly recommended that all attempts should have been made at
least once in writing to ensure validation of the complaint.
Trafford MBC
High Hedge Form - 6 - June 2018
5 Grounds of complaint
Please describe the problems actually experienced as a result of the hedge being too tall, and
say how serious they are in a legible and coherent way on attached documents which should
be clearly marked “GROUNDS OF COMPLAINT”.
5.1 List what documents you have submitted:-
(Please tick to indicate their attachment or submission)
To help the Council understand your situation, please provide a photo(s) of the hedge. A
location plan on an Ordnance Survey base, and a plan or sketch of both the site where the
hedge is growing and the property it is affecting, with the hedge clearly marked on it.
6. Previous Complaints
6.1 Has a formal complaint (through submission of a form like this one) been made to the
Council previously about this hedge?
Yes No
6.2 If you have ticked “yes” do you know that date and/or reference number of the Council
decision letter?
Date Reference Number
6.3 What has changed since the Council last considered this?
If nothing has altered, the Council may not proceed with your complaint.
Trafford MBC
High Hedge Form - 7 - June 2018
7. Declaration
7.1 I confirm that I have completed as much of this form as I can and that, to the best
of my knowledge, the information provided is accurate.
Tick box to confirm
7.2 I enclose the relevant fee
Please note the current fee is advertised on the High Hedges home page on the Trafford
Council website.
7.3 Please post this form and all enclosures to the address on page one.
7.4 Please ensure that you send a copy of this completed form and all attachments
to the person(s) that you have identified in section two at the same time.
Tick the box to show that you have done this
Date documents sent
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