Lincoln Financial Group
®
privacy practices notice
The Lincoln Financial Group companies* are committed to protecting your privacy. To provide the products and services you expect
from a financial services leader, we must collect personal information about you. We do not sell your personal information to
third parties. This Notice describes our current privacy practices. While your relationship with us continues, we will update and
send our Privacy Practices Notice as required by law. Even after that relationship ends, we will continue to protect your personal
information. You do not need to take any action because of this Notice, but you do have certain rights as described below.
Information we may collect and use
We collect personal information about you to help us identify you as our customer or our former customer; to process your
requests and transactions; to offer investment or insurance services to you; to pay your claim; or to tell you about our products
or services we believe you may want and use; and as otherwise permitted by law. The type of personal information we collect
depends on the products or services you request and may include the following:
• Information from you: When you submit your application or other forms, you give us information such as your name,
address, Social Security number; and your financial, health, and employment history.
• Information about your transactions: We maintain information about your transactions with us, such as the products you
buy from us; the amount you paid for those products; your account balances; and your payment and claims history.
• Information from outside our family of companies: If you are purchasing insurance products, we may collect information
from consumer reporting agencies such as your credit history; credit scores; and driving and employment records. With
your authorization, we may also collect information, such as medical information from other individuals or businesses.
• Information from your employer: If your employer purchases group products from us, we may obtain information about you
from your employer in order to enroll you in the plan.
How we use your personal information
We may share your personal information within our companies and with certain service providers. They use this information to
process transactions you have requested; provide customer service; and inform you of products or services we offer that you may
find useful. Our service providers may or may not be affiliated with us. They include financial service providers (for example, third
party administrators; broker-dealers; insurance agents and brokers, registered representatives; reinsurers and other financial
services companies with whom we have joint marketing agreements). Our service providers also include non-financial companies
and individuals (for example, consultants; vendors; and companies that perform marketing services on our behalf). Information
we obtain from a report prepared by a service provider may be kept by the service provider and shared with other persons;
however, we require our service providers to protect your personal information and to use or disclose it only for the work they are
performing for us, or as permitted by law.
When you apply for one of our products, we may share information about your application with credit bureaus. We also may
provide information to group policy owners, regulatory authorities and law enforcement officials, and to other non-affiliated or
affiliated parties as permitted by law. In the event of a sale of all or part of our businesses, we may share customer information
as part of the sale. We do not sell or share your information with outside marketers who may want to offer you their own
products and services; nor do we share information we receive about you from a consumer reporting agency. You do
not need to take any action for this benefit.
Security of information
We have an important responsibility to keep your information safe. We use safeguards to protect your information from
unauthorized disclosure. Our employees are authorized to access your information only when they need it to provide you with
products, services, or to maintain your accounts. Employees who have access to your personal information are required to keep
it confidential. Employees are trained on the importance of data privacy.
Your rights regarding your personal information
Access: We want to make sure we have accurate information about you. Upon written request we will tell you, within 30 business
days, what personal information we have about you. You may see a copy of your personal information in person or receive a
copy by mail, whichever you prefer. We will share with you who provided the information. In some cases we may provide your
medical information to your personal physician. We will not provide you with information we have collected in connection with,
or in anticipation of, a claim or legal proceeding. If you request a copy of the information, we may charge you a fee for copying
and mailing costs. In very limited circumstances, your request may be denied. You may then request that the denial be reviewed.
Accuracy of Information: If you feel the personal information we have about you is inaccurate or incomplete, you may ask us
to amend the information. Your request must be in writing and must include the reason you are requesting the change. We will
respond within 30 business days. If we make changes to your records as a result of your request, we will notify you in writing and
we will send the updated information, at your request, to any person who may have received the information within the prior two
years. We will also send the updated information to any insurance support organization that gave us the information, and any
service provider that received the information within the prior 7 years. If your requested change is denied, we will provide you
with reasons for the denial. You may write to request the denial be reviewed. A copy of your request will be kept on file with your
personal information so anyone reviewing your information in the future will be aware of your request.
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GLC-01253 CLMFRM 8/16