Revised 06/2009
GS / DMC
Graphic Services Document Management Center
Design/Layout Printing Services Copier Management
Satisfaction Survey Form
The Office of Graphic Services/Document Management Center recently completed a project for
you. To help us in our work and to improve our services, we ask you to take a few minutes to
evaluate our performance.
1. Has your experience with Graphic Services/Document Management Center been a
pleasant one? ____ Yes ____ No
2. Would you recommend the services of this office to other departments?
____ Yes ____ No
3. Would you consider our staff knowledgeable, willing to help and offer suggestions?
____ Yes ____ No
4. Are we completing and delivering work/job orders when you request them?
____ Yes ____ No
5. Do we return phone calls in a timely manner? ____ Yes ____ No
6. Does the quality of our work meet your expectations? ____ Yes ____ No
7. Do we update you on the progress of your job request? ____ Yes ____ No
Comments:____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Thank you!
________________________________ ______________________________
Department Contact (Optional)
(Please check one) ____Faculty ____Staff Date: _________________________
Semester: _____________________