Corporate Headquarters
Cisco Systems, Inc.
170 West Tasman Drive
San Jose, CA 95134-1706
USA
http://www.cisco.com
Tel: 408 526-4000
800 553-NETS (6387)
Fax: 408 526-4100
Cisco, Cisco IOS, Cisco Systems, and the Cisco Systems logo are registered trademarks of Cisco
Systems, Inc. or its affiliates in the United States and certain other countries. All other brands,
names, or trademarks mentioned in this document or Website are the property of their respective
owners. The use of the word partner does not imply a partnership relationship between Cisco and
any other company. (0501R)
© 2006 Cisco Systems, Inc. All rights reserved.
OL-9996-01
For Cisco Unity Unified Messaging with Microsoft Exchange.
Release 4.2(1)
Cisco Unity at a Glance
for the Standard Conversation
Published March 6, 2006
This quick-reference card provides
instructions for accessing Cisco Unity by
phone, and for accessing the Cisco Unity
Assistant and the Cisco Unity Inbox.
The card also illustrates the main Cisco Unity
menus available to you as you manage your
messages by phone.
Tip The first-time enrollment
conversation plays automatically
when you call Cisco Unity for the first
time. You do not need to refer to this
card during enrollment. Simply listen
carefully, and respond as prompted.
To Access Cisco Unity by Phone
Step 1 Call Cisco Unity.
From your desk phone, dial:
From another phone within your
organization, dial:
From outside your organization, dial:
Step 2 If you are calling from another phone
within your organization or from outside
your organization, press when
Cisco Unity answers.
Step 3 If prompted, enter your Cisco Unity ID
(usually your desk phone extension), and
press .
Step 4 Enter your Cisco Unity password, and
press .
(If you forget your password, log on to the
Cisco PCA and browse to the Personal
Preferences page in the Cisco Unity
Assistant to change it.)
*
#
#
In the following procedure, you use the
Cisco Personal Communications Assistant (PCA)
website to access the Cisco Unity Assistant and the
Cisco Unity Inbox.
To Access the Cisco Unity
Assistant and Cisco Unity Inbox
Step 1 Start Microsoft Internet Explorer.
Step 2 Go to
http://<Cisco Unity server>/ciscopca.
(Note that the URL is case-sensitive.)
Step 3 Log on to the Cisco PCA.
Step 4 Browse to the Cisco Unity Assistant or
Cisco Unity Inbox pages.
Reference Information
Your Cisco Unity ID
Cisco PCA Website
Cisco Unity Domain
Cisco Unity Server
Cisco Unity System Administrator and/or Technical
Support Contact Information
Additional Cisco Unity Documentation
Cisco Unity User Guide
Cisco Unity Phone Menus and Shortcuts
07. Hardware/Phone|Phone/Telecomm|VoIP
Enter a Track-IT under type|subtype|category:
Call the ITSS Customer Service Center (3999)
**N/A**
**N/A**
https://phone/ccmuser
** Novell Login Account Username**
Press "Messages" button.
Your number, Press "*", then enter your
ID (extension) and #, password then #.
Your number, Press "*", then enter your
ID (extension) and #, password then #.
Retrieve Messages
1
2
Message settings
Greetings
3
Personal settings
1
Change message notification
2
Change fax delivery*
4
Edit private lists
3
Change menu type
1
Change password
2
Change recorded name
3
Change directory listing
2
Turn on/off alternate greeting
3
Edit other greetings
4
Hear all greetings
1
Record this greeting
2
Change extension or phone number
1
Switch between transferring calls to extension or voice mail
2
Home phone
3
Work phone
4
Spare phone
1
Pager
Enter new number
1
Keep this number
1
Select full or brief menus
2
Change names on a list
1
Hear lists
1
Change listing status
2
0
Help
*
Cancel or back up
Use These Keys Anytime
Call transfer
4
After Message
Change Preferences
New
1
Saved
Deleted*
2
1
During Message
Send a Message
1
2
Save
4
Slow playback
5
Change volume*
6
Fast playback
3
Delete
7
Rewind message
8
Pause/Resume
Skip message, save as is
Fast-forward to end
9
#
Fast-forward
Restart message
1
Replay message
3
Delete
2
Save/Restore as saved*
Save as new/Restore as new*
Rewind message
Save as is
4
Reply
Deliver e-mail or fax to fax machine*
Play message properties
2
4
4
4
Reply to all
Call the subscriber*
Forward message
*Not available on some systems.
5
6
7
8
9
#
3
3
Setup options
4
#
#
Find Voice Messages
From another
subscriber
From all
outside callers
From a specific
outside caller
5
Find messages
*
1
2
3
Send message
2
Urgent
Future delivery
4
Private
3
Return receipt
Address and record message
2
Send
1
#
Review recording
7
Rerecord
Hear all names (and delete names)
Add name
Add to recording
6
5
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