956 (Design date 03/19) - Page 1© COMMONWEALTH OF AUSTRALIA, 2019
Advice by a
registered migration agent/exempt person
of providing immigration assistance
Form
956
Department of Home Affairs
Exempt persons
The following people do not have to be registered as
migration agents in order to provide immigration assistance:
a close family member (spouse, child, adopted child,
parent, brother or sister of a visa applicant);
a sponsor or nominator for a visa applicant;
a member of parliament or their staff;
an official whose duties include providing immigration
assistance;
a member of a diplomatic mission, consular post or
international organisation.
As an exempt person you must not charge a fee for
your assistance. In Australia, if you do charge a fee you are
committing an offence and penalties of up to 10 years jail can
apply.
Authorised recipient
An authorised recipient is a person appointed to receive all
written communications from the Department on behalf of
another person.
If you are not appointed as the authorised recipient, all
written communication will be sent to the client or their
appointed authorised recipient.
Roles and responsibilities
The Department
The Department will:
discuss the client’s case with you;
send written communications to you (if you are also
appointed as the authorised recipient);
seek information from you.
Registered migration agents
If you are giving immigration assistance to a visa applicant
in relation to a visa application and give that assistance after
having agreed to represent the applicant, section 312A of the
Migration Act 1958 and regulation 7G of the Migration Agents
Regulations 1998 require you to inform the Department. One
way you can do this is by sending a completed form 956 to the
Department.
Under the Code of Conduct for registered migration agents
you must:
provide your client with an estimate of fees and a statement
of services;
act with honesty, integrity and in a timely manner when
dealing with clients or the Department;
maintain a sound and up to date knowledge of migration
law and procedure;
act lawfully in the best interests of your clients;
provide relevant information with applications;
notify clients and the Department promptly of any changes
to contact details;
avoid or manage conflicts of interest.
Who should use this form?
This form can only be used by:
a registered migration agent; or
an exempt person.
This form should be used to notify the Department of Home
Affairs (the Department) that:
you have been appointed by a client (eg. a visa applicant)
to provide immigration assistance under the Migration
Act 1958 and, if applicable, to receive documents on their
behalf; or
your appointment has ended. (You may notify the
Department of this in writing if you prefer.)
A separate form 956 Advice by a registered migration agent/
exempt person of providing immigration assistance must be
completed for each matter.
Do not use this form if:
you have only been appointed as a person who is
authorised to receive documents, on another person’s
behalf, that the Department would otherwise give to them;
or
your appointment as an authorised recipient has ended.
In these cases, please use form 956A Appointment or
withdrawal of an authorised recipient.
What is immigration assistance?
A person gives immigration assistance if he or she uses, or
claims to use, his or her knowledge or experience in migration
procedure to assist a person with matters related under the
Migration Act 1958.
The most common times assistance is provided is during
visa application processes, visa cancellation processes or
sponsorship processes (including monitoring or sanctions).
Note: Immigration assistance does not include simply filling
in an application form, translating or interpreting or passing
on information about an application without comment or
explanation.
Registered migration agents
A registered migration agent is a person who is registered
with the Office of the Migration Agents Registration Authority
(Office of the MARA) to provide immigration assistance.
If operating in Australia, migration agents must be registered
with the Office of the MARA.
Information on migration agents is available on the Office of
the MARA website www.mara.gov.au
Immigration Advice and Assistance Scheme (IAAAS)
If you are a registered migration agent who is assisting a
client under this scheme, please indicate this on the form at
Question 8.
956 (Design date 03/19) - Page 2 © COMMONWEALTH OF AUSTRALIA, 2019
You must not:
intimidate or coerce any person for your benefit;
encourage vexatious or grossly unfounded applications;
represent that you can obtain a particular decision under
the Migration Act 1958 or the Migration Regulations 1994;
or
engage in misleading advertising.
Consent to communicate electronically
The Department may use a range of means to communicate
with you. However, electronic means such as fax or email
will only be used if you indicate your agreement to receiving
communication in this way.
Electronic communications, unless adequately encrypted, are
not secure and may be viewed by others or interfered with.
If you agree to the Department communicating with you by
electronic means, the details you provide will only be used by
the Department for the purpose for which you have provided
them, unless there is a legal obligation or necessity to use
them for another purpose, or you have consented to use for
another purpose. They will not be added to any mailing list.
The Australian Government accepts no responsibility for the
security or integrity of any information sent to the Department
over the internet or by other electronic means.
Important information about privacy
Your personal information is protected by law, including the
Privacy Act 1988. Important information about the collection,
use and disclosure (to other agencies and third parties,
including overseas entities) of your personal information,
including sensitive information, is contained in form 1442i
Privacy notice. Form 1442i is available from the Department’s
website www.homeaffairs.gov.au/allforms/ or offices of the
Department. You should ensure that you read and understand
form 1442i before completing this form.
www.homeaffairs.gov.au
Telephone 131 881 during business hours
in Australia to speak to an operator (recorded
information available outside these hours).
If you are outside Australia, please contact
your nearest Australian mission.
Home page
General
enquiry line
Please keep these information pages for your reference
956 (Design date 03/19) - Page 3© COMMONWEALTH OF AUSTRALIA, 2019
Advice by a
registered migration agent/exempt person
of providing immigration assistance
Form
956
Department of Home Affairs
Registered migration agent/exempt
person’s details
Family name
Family name
Given names
Given names
2
Registered migration agent/exempt person’s details
3
4
Organisation name (if applicable)
Business or residential address
5
Address for correspondence
(If the same as business or residential address, write
‘AS ABOVE’)
POSTCODE
POSTCODE
Office hours
Office hours
Telephone numbers
Telephone numbers
6
Mobile/cell
Mobile/cell
( ) ( )
COUNTRY CODE AREA CODE NUMBER
( ) ( )
COUNTRY CODE AREA CODE NUMBER
7
10
Do you agree to the Department communicating with you by fax,
email or other electronic means?
Is there another registered migration agent from your organisation who
the Department may discuss this case with if you are unavailable?
Give details
Give details of the other agent
Go to Question 12
Go to Question 12
No
No
Yes
Yes
Fax number
Email address
( ) ( )
COUNTRY CODE AREA CODE NUMBER
8
1
11
9
In what capacity are you providing assistance?
Are you notifying the Department that you have been appointed to
provide immigration assistance, or that your appointment has ended?
Reason you are exempt from registration
Go to Question 11
Complete Part B and Part C
You do not need to complete Part A.
Complete Part A and Part C
You do not need to complete Part B
Registered migration agent
IAAAS
New appointment
Close family member (spouse, child, parent, brother or sister)
Member of a diplomatic mission, consular
post or international organisation
An official whose duties include providing immigration assistance
Sponsor
Nominator
Member of parliament or their staff
Appointment has ended
Exempt person
: : : : :
7 DIGITS
: : : : :
7 DIGITS
Migration Agent Registration
Number (MARN)
Migration Agent Registration
Number (MARN)
Title: Mr Mrs Miss Ms Other
Part A – New appointment
Exempt person’s date of birth
DAY MONTH YEAR
3
Tick where applicable
Please open this form using Adobe Acrobat Reader.
Either type (in English) in the fields provided or print this form
and complete it (in English) using a pen and BLOCK LETTERS.
Go to Question 9
956 (Design date 03/19) - Page 4 © COMMONWEALTH OF AUSTRALIA, 2019
15
12
Client’s details Type of assistance
Are you providing assistance with an application process, a cancellation
process or specific matter? (tick one only)
The person receiving immigration assistance
(ie. the client) is a: (tick one only)
Application process
Cancellation process
Specific matter – give details (eg. sponsorship monitoring and
sanction activity by the Department, or for only one stage of a two
stage visa, ministerial intervention)
visa applicant
sponsor or sponsor applicant
nominator or nominator applicant
proposer or proposer applicant
visa holder whose visa is being considered for
cancellation or has been cancelled
person requesting ministerial intervention
Not yet lodged
Date lodged
Date visa granted
Type of application
Subclass of visa
DAY MONTH YEAR
DAY MONTH YEAR
Family name
Full name (If the client is an organisation, provide the name of the
contact person)
Given names
13
Client 1
Family name
Given names
Date of birth
DAY MONTH YEAR
1.
Family name
Family name
Family name
Family name
Given names
Given names
Given names
Given names
2.
3.
4.
5.
14
Names of other clients you are providing immigration assistance to in
relation to the same matter (eg. dependant applicants)
Organisation name (if applicable)
Business or residential address
POSTCODE
Office hours
Telephone numbers
Mobile/cell
( ) ( )
COUNTRY CODE AREA CODE NUMBER
Department of Home Affairs
Client ID number (if known)
16
Provide at least one of the following numbers (if known)
Department of Home Affairs
Request ID number (RID)
Department of Home Affairs
Transaction Reference Number
(TRN)
Authorised recipient
17
18
Go to Part C
Go to Part C
Have you been authorised to receive written communication on behalf
of your client(s) in relation to the matter indicated in Question 15?
Have you been authorised to receive health and character information
about the client(s) you are providing assistance to, their spouse,
de facto partner or dependants, that may arise, or be revealed in the
course of this matter?
No
No
Yes
Yes
956 (Design date 03/19) - Page 5© COMMONWEALTH OF AUSTRALIA, 2019
Organisation name (if applicable)
Office hours
Telephone numbers
Mobile/cell
( ) ( )
COUNTRY CODE AREA CODE NUMBER
: : : : :
7 DIGITS
Migration Agent Registration
Number (MARN)
If applicable:
21
Provide at least one of the following numbers
Family name
Full name (If the client is an organisation, provide the name of the
contact person)
Given names
20
Client’s details
Date of birth
DAY MONTH YEAR
Organisation name (if applicable)
Part B – Ending appointment
Family name
Given names
19
Registered migration agent/exempt person’s details
Part C – Declarations
22
23
Declaration by registered migration agent/
exempt person
Declaration by client
Tick one only
Tick one only
Appointment – I declare that I have appointed the registered
migration agent/exempt person named in Part A of this form to
provide assistance with matters as indicated on this form.
Appointment – I declare that I have been appointed by the client
named in Part A of this form as a registered migration agent/exempt
person and that I will act on the client’s behalf as permitted by law.
Ending appointment – I declare that the registered migration
agent/exempt person named in Part B is no longer acting on my
behalf.
Ending appointment – I declare that I am no longer acting on
behalf of the client named in Part B and I have advised the client
accordingly.
Signature of registered migration agent/exempt person
Date
DAY MONTH YEAR
Signature of
client
Date
DAY MONTH YEAR
-
-
Department of Home Affairs
Request ID number (RID)
Department of Home Affairs
Transaction Reference Number
(TRN)
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