Complaint/Suggestion Form
Student Name
PCC ID
@pcc.edu
Telephone
Address
2.
When and/or where did this happen? [if applicable, may continue on page two, and/or include more pages)
3.
Have you attempted to resolve your concern? If so, how? [if applicable, attach relevant documents]
4.
What outcome and/or resolution are you seeking? [if applicable, attach relevant documents]
5.
Do you wish to be contacted about this Complaint and/or Suggestion?
No
How do you prefer to be contacted?
Cascade | dos.ca@pcc.edu | SSB 209 |971-722-5292
Sylvania | dos.sy@pcc.edu | CC 247 | 971-722-4529
Distance Learning
Rock Creek | dos.rc@pcc.edu | 9 115 | 971-722-7215
Southeast | dos.se@pcc.edu | SCOM 116 | 971-722-6191
Other
MyPCC Email Telephone Post Other
Where is your home campus?
1.
What is your Complaint and/or Suggestion? If this is related to a class, please include the term, Course ID, CRN
and Instructor's name. (use additional pages if needed)
Received by:
Date
Date
Please print or Save File As a different name and email to your campus Dean of Students office
or you may submit an Online Complaint/Suggestion Form
Yes
Referred Area
For PCC DOS Office Use
Date
MyPCC Email
Updated byy KAT 9/2018
dos.sy@pcc.edu
Complaint Process
Our goal is that students are satisfied with the education and services received at PCC. If you do have a concern,
however, about any aspect of your experience - services received, quality of instruction, interaction with staff - you may
follow our complaint process to seek resolution or be heard.
Informal Resolution
Your first step should be to try to resolve the issue informally. If your complaint is about an instructor or specific staff
member at the college, please contact them directly. You can use the Staff Directory to find their contact information.
Many issues can be resolved with a simple meeting, telephone call or email.
Formal Complaint Process
If your attempts to resolve the issue informally have failed, you may submit a formal written complaint to a Dean of
Students office. Complaints are reviewed and forwarded to the appropriate college administrator for investigation and
response. Submit an Online Complaint Form or email, or mail by post, or deliver the Complaint Form to your campus
Dean of Student offices.
Dean of Students Development Offices
Cascade
Rock Creek
Southeast
Sylvania
CA SSB 209
RC 9 115
SY CC 247
971-722-5292
971-722-7215
971-722-4529
dos.ca@pcc.edu
dos.rc@pcc.edu
SE ADM 208
971-722-6152
dos.se@pcc.edu
dos.sy@pcc.edu
Distance Learning: Students may contact any of the above campus offices for referral to the correct campus office
Updated byy KAT 8/2018
dos.sy@pcc.edu