THE ORIGINAL ITEM/S I ORDERED
THE ITEM/S I WANT INSTEAD
SHIPPING AND ADDITIONAL CHARGES
TELL US WHAT’S WRONG
MR VINTAGE RETURNS & EXCHANGES
Sometimes things don’t work out. You bought something you thought you liked, but you don’t; or it doesn’t fit; or the parcel
fell in a puddle; or maybe we accidentally sent you the wrong thing – either way, it sucks. That’s why we offer 30 day returns.
We want you to be happy. We will correct any genuine errors, faulty or damaged product, but we can’t return or exchange sale
items, gift cards, used goods, or face masks unless they are deemed faulty. Items for return or exchange must be unused and in
original packaging. Complete the form below, return it to us, and we will do our best to make things right.
If we made a mistake, or an item arrived damaged or faulty, we will cover
your postage costs and exchange your item free of shipping charges.
For any other reason, you pay the return postage costs and also
incur a $5 re-shipping charge to re-deliver the item back to you.
QUESTIONS OR HELP? EMAIL help@mrvintage.co.nz or CALL +64 9 892 5768
IF WE PAY SHIPPING COSTS:
Complete the form above,
then send it to:
email
help@mrvintage.co.nz, or
call +64 9 892 5768
I need to: Because:
REPLACE
EXCHANGE
REFUND
GET A CREDIT
I CHANGED MY MIND
IT DOESN’T FIT
IT’S
FAULTY or DAMAGED
IT’S NOT WHAT I ORDERED
OTHER:
1
3
4
5
2
ORDER NUMBER
QUANTITY PRODUCT NAME
PRODUCT NAME
SIZE
(if applicable)
QUANTITY
PAYMENT DETAILS FOR RETURN SHIPPING
CARD HOLDERS NAME
CREDIT CARD NUMBER
____/ ____/____/____
EXPIRY
CVV
__
/
__ ___