The Queensland Building and Construction Commission manages
personal information in line with the Information Privacy Act 2009.
be collected and used by the QBCC. We collect and manage your
personal information from you when you:
• complete and submit a form electronically or by mail
• you deal with us over the telephone or counter
• you register for My QBCC
• email us
• provide us with feedback
ask us to contact you, and you consent to us collecting, storing,
using, maintaining and disclosing your personal information.
INFORMATION WE MAY REQUEST
We may ask you to provide personal information if you submit
feedback to QBCC or lodge a form, electronically or otherwise.
We will only do this:
• to meet your needs (e.g. answer a question)
• to meet our needs (e.g. demographic analysis,
• if required by law.
DISCLOSURE OF PERSONAL INFORMATION
If you have submitted an application or complaint, we may provide
allor some of this information (if applicable) to your:
• members of our panel of technical consultants (includes licensed
contractors, registered engineers, and industry specialists)
• rectifying builders
• external legal consultants
• external ﬁnancial consultants
We may also disclose your personal information to third parties,
including advisors and consultants and with third party service
providers we use in connection with conducting our business and
always subject to conﬁdentiality provisions we deem appropriate.
Some of the third parties to whom we disclose your personal
information may be located outside Australia. For example, we may
disclose your personal information to external facilities in the course
of data processing services from third parties.
The countries in which these third parties are located will depend on
the circumstances. However, in the course of our ordinary business
operations we commonly disclose personal information to third parties
located in the United States of America.
We will not give your personal information to third parties without your
consent, unless as set out above or required by law.
ACCESS TO PERSONAL INFORMATION
If you would like to access any of your personal information that is
held by QBCC you can make an Information Privacy application.
AMENDING YOUR PERSONAL INFORMATION
You may apply to amend documents containing your personal
information held by QBCC, where you believe relevant information is
inaccurate, misleading, out of date or incomplete.
MAKING A PRIVACY COMPLAINT
If you believe there has been a breach of your personal information
involving QBCC you may lodge a privacy complaint.
RIGHT TO INFORMATION
All information held by the QBCC may be subject to application for
access under the Right to Information Act 2009 (RTI Act).
Email us if you would like to know more about information privacy
or visit the guidelines for community members on the website of
the Oce of the Information Commissioner Queensland.
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