In addition to the requirements, eligibility and other terms and conditions set
out on page 1, the following apply:
1. Utility Partners. The program is administered and/or funded, in whole
or in part, by BC Hydro, FortisBC Energy Inc.,and/or Pacific Northern
Gas (each, a “Utility Partner”).
2. Home evaluations and product installation. The applicant permits
the Utility Partners’ contractors (each, a “Contractor”) to conduct a
home evaluation and install basic energy-efficient products at no cost
to the applicant. If the Utility Partners determine the property may
qualify for advanced upgrades, the applicant hereby permits the
Contractor to conduct further home assessments and make additional
improvements, subject to landlord and/or strata corporation consent, if
applicable. Pacific Northern Gas customers are not eligible for
advanced upgrades. Utility Partners, in their sole discretion, decide the
energy efficiency measures to be implemented.
3. Site Visits. The applicant will provide or ensure Utility Partners are
granted access to the property and the products/improvements upon
request to conduct site visits to verify compliance, eligibility and
installation/operation of energy efficiency measures.
4. Program changes. The Utility Partners may modify or terminate the
program at any time and for any reason, without penalty or obligation.
Dates are subject to change.
5. Availability of funding. Funding may be limited. Utility Partners, at
their sole discretion, may prioritize applications and determine level of
funding, if any, an applicant will receive.
6. Acceptance/rejection of applications. Utility Partners reserve the
right, in their sole discretion, to accept or reject applications for any
reason, whether or not eligibility criteria are met.
7. Binding decisions. Decisions of Utility Partners are final and binding
and not subject to appeal. Utility Partners may provide reasons for their
decisions but are under no obligation to do so.
8. No liability. Utility Partners, not being the designer, manufacturer,
provider or installer of the products and/or improvements, make no
representations or warranties whatsoever as to the fitness of, the
necessity for, the quality of, or the energy efficiency/savings of, any
product, improvement or service, or skill of any contractor. The
applicant does hereby indemnify and save harmless the Utility Partners
and their affiliates , and their respective directors, officers, agents,
contractors and employees, from all liability, damages, claims,
demands, expenses and costs for claims, costs for injury or death of
any person (including from any infectious disease outbreaks), damage
to or destruction of property, and all economic loss suffered by any
person (collectively, “Losses”) arising from or occurring by reason of
the applicant’s participation in the Program and/or the implementation
of any Program recommendations, including the installation and/or use
of recommended products and improvements. The applicant
irrevocably waives any and all claims against, and irrevocably releases
and agrees not to sue the Utility Partners, their affiliates or and any of
their respective officers, directors, employees, agents, contractors or
representatives for and against all Losses arising from the applicant’s
participation in the Program and/or the implementation of any Program
recommendations, including the installation and/or use of
recommended products and improvements.
9. Use and disclosure of information. The applicant consents and
agrees Utility Partners and their Contractors and authorized agents
may:
(a) contact the applicant by phone, mail, email or other method to
administer, implement, evaluate and research all elements of the
program, verify information, and to conduct surveys;
(b) collect and use information (including personal information)
contained in the application or acquired during participation in the
program (including in home assessments and during site visits) and
may disclose the information to affiliates and contractors, the other
Utility Partners, and other program partners, and the landlord and/or
strata corporation (if applicable), to administer, implement and
evaluate the program, to conduct research, to confirm eligibility, to
verify compliance, for quality assurance, and to develop other energy
conservation programs.
(c) retrieve account information and bill data for a period of 3 years prior
to, and 3 years after, program participation to evaluate consumption
behavior and energy savings attributable to the program, and to
collect, use and disclose such information and data pursuant to (b)
above.
Utility Partners collect, use and disclose personal information in accordance
with the following:
Act and the Utilities Commission Act. For more information, contact BC
of the Lower Mainland.
