SSE Business Energy is a trading name of SSE Energy Supply Limited Registered in England & Wales No. 03757502 which is a member of the SSE Group.
The Registered Office of SSE Energy Supply Limited is No. 1 Forbury Place 43 Forbury Road Reading RG1 3JH
Page 1 of 6
Electricity new supply form (NSF19)
To avoid delays please submit form 12 weeks in advance.
Administration fees may apply.
This form should be completed where the named customer has chosen SSE Energy Supply Ltd (Southern Electric, Scottish Hydro, SWALEC
brands). It is the customer’s responsibility to ensure that all electrical connection service work has been completed, having the cut-out and
tails installed for a Whole Current connection and for a Current Transformer (CT) connection, the panelling and ancillary wiring installed.
As Supplier, SSE's responsibility is to register the supply, appoint agents, and arrange for the installation and energisation of the meter.
Section A Company / customer details
Existing account number: ________________
(For existing contracted business customers only)
Company name: __________________________________________
(bill payer)
Business Type: ______________
(If other, please specify)
Company registration number: _______________________
Charity number: _______________________
Are you a micro business customer?
To be defined as a micro business, you must meet one of the following criteria:
(Please select)
Employs fewer than 10 employees (or their full time equivalent) and has an annual turnover or
balance sheet no greater than €2 million, Yes No
Or consumes not more than 100,000 kWh of electricity per year, Yes No
Or consumes not more than 293,000 kWh of gas per year. Yes No
Billing address: _________________________________________________
___________________________________________
Postcode: _________
Proprietors details Full name: ____________________________
(For non-limited companies) Date of birth: ________
Email address: ____________________________
Telephone number: _______________________
Home address: __________________________________________________
__________________________________________________
Postcode: _________
Previous address: ________________________________________________
(if less than 2 years)
______________________________________________
Postcode: _________
If you have any questions,
please call us on:
0345 0709385
Lines are open 8:30am to 5pm,
Monday to Friday.
Please complete all sections.
Incomplete forms will not be
considered. - Please send your
fully completed form to:
Email:
be.newconnections@sse.com
Post:
BE New Connections
SSE
Ty Calon
Malthouse Avenue
Cardiff Gate Business Park
Cardiff
CF23 8GL
-please select the business type-
SSE Business Energy is a trading name of SSE Energy Supply Limited Registered in England & Wales No. 03757502 which is a member of the SSE Group.
The Registered Office of SSE Energy Supply Limited is No. 1 Forbury Place 43 Forbury Road Reading RG1 3JH
Page 2 of 6
For assistance in completing this section, please refer to page 5 and if you have a
Current Transformer (CT) connection, please also complete the CT panel checklist on page 6.
Section B Site supply and site access details
All fields are mandatory
Core MPAN: ___________________
(13 digit supply number provided by the Distribution Network Operator)
Service point position / location: ____________________________________________
(location of where the meter is to be installed)
Supply address: __________________________________________________________
__________________________________________________________
Postcode: _________
Site purpose: ___________________________________________________
(What the site supply will be used for)
Site access details: Company: _______________________________________
(details of who will be on site Name: _______________________________________
at time of meter installation)
Mobile number: _________________________
Email address: _________________________
Has the Distribution Network Operator (DNO)
work been completed? Yes
No
Date: ________
If not, please provide expected completion date
Has the electrical contractor
work been completed? Yes
No
Date: ________
If not, please provide expected completion date
Do you require the engineer to provide
RAMS (Risk Assessment & Method Statements)? Yes
No
If yes, please provide an email address Email: ________________
Will there be free on-site parking available? Yes
No
Will the engineer need to attend a
site safety induction course? Yes
No
Timescale: _________
If yes, please specify for how long (in minutes) (in minutes)
SSE Business Energy is a trading name of SSE Energy Supply Limited Registered in England & Wales No. 03757502 which is a member of the SSE Group.
The Registered Office of SSE Energy Supply Limited is No. 1 Forbury Place 43 Forbury Road Reading RG1 3JH
Page 3 of 6
Important:
Please confirm what type of supply has been installed and your available capacity in kVA. If you are unsure of these
important details, please contact your local Distribution Network Operator (DNO) for clarification.
A Whole Current supply will only ever provide you with a maximum of 69 kVA,
whereas a CT supply will usually offer 69 kVA and above.
Section C Supply type and metering requirements
Preferred date of meter installation: ________
Available capacity: ______
(in kVA)
EAC: 367 ______
(estimated annual consumption) ___ (in kwh)
Supply type:
(Whole Current or CT)
If Whole Current (WC) If CT (Current Transformer)
please only complete below please only complete below
Whole Current Connection CT Connection
Is the site multi point? Yes No Please provide CT ratio: ______
(for example Ryefield board) (for example 200/5)
IF YES, have the secondary points of isolation IF HV, please provide VT ratio: ______
been added? Yes No (for example 11000/110)
Please confirm appointed agents Please confirm appointed agents
Only fill in if you have direct agreements Mandatory for HH CT supplies
Meter Operator (MOP) ______ Meter Operator (MOP) ______
Data Collector (DC) ______ Data Collector (DC) ______
Data Aggregator (DA) ______ Data Aggregator (DA) ______
Whole Current Service Plan CT Service Plan
Quarterly & Monthly billed Monthly billed
-supply type-
*A rough guide to calculate your EAC is:
-please select your connection type-
-please select the voltage type-
-please select your preferred NHH tariff-
Q4(M) *ONLY available in MPAN areas 10,11,13,16,19,20,22 & 23*
-please select your preferred HH tariff-
SSE Business Energy is a trading name of SSE Energy Supply Limited Registered in England & Wales No. 03757502 which is a member of the SSE Group.
The Registered Office of SSE Energy Supply Limited is No. 1 Forbury Place 43 Forbury Road Reading RG1 3JH
Page 4 of 6
Declaration
I request SSE Energy Supply Ltd to start the registration process and make arrangements for a new electricity meter to be
installed at the premises above. I accept and understand that I will be liable for any cost of unsuccessful attempts by the
Meter Operator to install the metering equipment where the customer or their appointed agent(s) fail to provide access or
the site is not ready. I accept and understand that the Meter Operator is responsible for the installation or removal of
meters and carries out this work on behalf of SSE Energy Supply Limited. I am aware that I must provide contingency plans
for alternative power and that SSE Energy Supply Ltd has no liability whatsoever to me/the customer, should the
installation not take place for any reason.
I hereby confirm that the above information is correct and I/we are in a
position to sign a 12 month contract as the end user:
Print name: ________________________________________
Company name: ________________________________________
Job title: __________________________________
Telephone no: _____________________________
Email address: _________________________________________
Date: ________
Submit
Submit
*Please include your MPAN within the email subject*
SSE Business Energy is a trading name of SSE Energy Supply Limited Registered in England & Wales No. 03757502 which is a member of the SSE Group.
The Registered Office of SSE Energy Supply Limited is No. 1 Forbury Place 43 Forbury Road Reading RG1 3JH
Page 5 of 6
For assistance in completing the NSF19
Core MPAN (Meter Point Administration Number): - This should have been provided to you by the Distribution Network
Operator. It is unique to the installed metering system connection. If you do not know your MPAN, please refer to the Distribution
Network Operator.
Site access: This should be the contact name and number of the person who will meet and provide access to the metering
agent. The agent will require either the customer, or their electrical contractor, to be at site when they fit the meter.
Distribution Network Operator: This is the Company installing the service. They will provide you with a quotation for a new
supply. This must be accepted and paid, often accompanied with engineering drawings, a copy of which will need to be passed on
to your electrical contractor. Where it is a CT connection, you will be required to sign a connection agreement.
Electrical contractor: - A wiring certificate is required to confirm that your electrical contractor has completed and tested the
electrical equipment and internal wiring, to a point that it is safe to connect
Agent appointment: - Where it is a CT connection you have the option to appoint a Data Collector/Aggregator and/or Meter
Operator. Please specify the agent and ensure a signed contract is in place with the said agent, prior to the requested supply start
date. For Whole Current connections, SSE will appoint agents, unless you specify otherwise.
Meter type & capability: - There are 2 types of metering Whole Current (WC) used for supplies up to 69 kVA (3 phase 100amp /
phase) and Current Transformer (CT) for supplies 69 kVA or over. If you are unable to provide this information, please refer to the
Distribution Network Operator. Whole current metering cannot be installed on CT connections, and vice-versa.
CT connections: - You are required to confirm: (a) the cut-out panel is in place (b) the CTs are installed and wired to the CT
chamber test block (c) the customers cables “tails” from the main switch to the CT chamber (including “Lugs” crimped onto the
end of each of the tails) are available for connection (d) the Distribution Network Operator has left the cut-out fuse holders in the
sealed CT cabinet. It is the joint responsibility of the customer’s electrical contractor and the Distribution Network Operator to
agree the equipment and work each party is responsible for providing.
CT ratio: - In order to ensure that the correctly programmed meter is installed, please ensure your Distribution Network Operator
contact provides both you, and the Meter Operator, with full details of the appropriate ratio (e.g.100/5, 500/5). Metering systems
installed with an incorrect CT/ VT ratio could result in incorrect billing to the end customer. (VT- Voltage transformer ratio
requested by MOP on HV accounts).
Authorised supply capacity: - This is measured in Kilo Volt Amps (kVA) and is the capacity requested by your electrical contractor /
consultant, sufficient to cover your maximum supply requirements. This capacity requirement should have been incorporated in
the design of the connection by the Distribution Network Operator and included on the connection agreement between
yourselves and the Distribution Network Operator. If you are unsure of this value, please refer to either your electrical contractor
or the Distribution Network Operator. This value is required to provide you with a supply quote. Please do not confuse this value
with the supply amperage (Amps).
Meter position / location: - Where you know the intended position of the metering system, please provide as much detail as
possible. A picture of the meter position should be sent for more complicated installations.
Service plans: - CT Connections, please choose a monthly service plan, and for Whole Current connections, a Quarterly/Monthly
service plan.
Supply type: - Three types of Whole Current connections, “single phase”, “three phase” and occasionally “split phase”. If you
don’t know the type of connection installed, please refer to the quotation or the connection agreement issued by the Distribution
Network Operator.
Voltage: - Three types of CT voltage levels: Low Voltage (LV) - under 1000 volts, High Voltage (HV) - 1,000 volts and above but less
than 22,000 volts and Extra High Voltage (EHV) - 22,000 volts and above. LV supplies can be substation or network fed. Please
advise only if you know how the LV supply is fed. If you do not know the supply voltage, please refer to the quotation or
connection agreement issued by Distribution Network Operator.
Meter installation and energisation date: - Normally we allow 12 weeks to arrange a new connection, including a minimum of 10
working days to arrange for the Metering System to be installed and energised. If the Meter Operator is unable to install due to
incomplete connection work by either the Distribution Network Operator or Electrical Contractor, they will make an aborted
charge. In both instances this charge would be payable by yourselves. Please be aware that a connection energised without a
supplier registration is electricity theft.
SSE Business Energy is a trading name of SSE Energy Supply Limited Registered in England & Wales No. 03757502 which is a member of the SSE Group.
The Registered Office of SSE Energy Supply Limited is No. 1 Forbury Place 43 Forbury Road Reading RG1 3JH
Page 6 of 6
CT panel checklist
For CT connections only
Important:
To book a CT meter installation appointment, please fully complete this CT checklist.
Responsibility of:
Distribution
Company
Action required: Date installed: or expected completion date:
The Cut Out and panel is in place
The CTs are installed and wired to
the test block
The tails from the customer main
switch are pulled down through
the CTs and are connected into
the Cut Out
The fuse holders with the correct
fuses left in the sealed CT cabinet
Responsibility of:
your electrician
Action required: Date installed: or expected completion date:
Install the main switch or isolator
Provide meter tails and lugs as per
the instruction from the
Distribution Company
Responsibility of:
yourself
Health & safety
information
Please select
relevant
answer
Additional information
Is the meter location safe and
accessible?
Yes No
Are there any health & safety
issues (e.g. induction prior to
attending site)?
Yes No
Is there free on-site car parking
available?
Yes No
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