ENERGY STAR Service and Product
Provider (SPP) Partnership Agreement for
Multifamily High Rise
General Terms and Disclaimers
T
ERMS
Partner agrees to follow all applicable terms and conditions governing the use of the ENERGY STAR logos.
D
ISCLAIMERS
Partner will not construe, claim, or imply that its participation in the ENERGY STAR program constitutes federal
government approval, acceptance, or endorsement of anything other than Partner's commitment to the program.
Partner understands its participation in the ENERGY STAR program does not constitute federal government
endorsement of Partner or its buildings, homes, products, services, or industrial facilities. Partner understands that
the activities it undertakes in connection with the ENERGY STAR program are voluntary and not intended to
provide services to the federal government. As such, Partner will not submit a claim for compensation to any
federal agency.
D
ISPUTE
R
ESOLUTION
Partner and EPA/DOE will assume good faith as a general principle for resolving conflicts under the ENERGY
STAR program. Both parties will endeavor to resolve all matters informally, so as to preserve maximum public
confidence in ENERGY STAR.
In the event informal channels do not produce a mutually agreeable resolution to a matter in dispute, either party
to this agreement shall notify the other in writing as to the nature of the dispute, the specific corrective action
sought, and their intent to terminate the Partnership Agreement, either as a whole or in part, unless specific
corrective actions sought are undertaken:
within 20 days of receiving formal notification from EPA/DOE indicating intent to terminate the Partnership
Agreement, either as a whole or in part, Partner will reply, agreeing to either (1) undertake in a timely and
effective manner the corrective actions sought by EPA/DOE, or (2) terminate the Partnership Agreement,
either as a whole or in part;
within 20 days of receiving formal notification from Partner indicating its intent to terminate the Partnership
Agreement, either as a whole or in part, EPA/DOE will reply, either (1) agreeing to undertake in a timely and
effective manner the corrective actions sought by Partner, or (2) explaining why such corrective actions cannot
be undertaken;
if Partner fails to respond within 20 days of receiving formal notification of EPA/DOE's intent to terminate the
Partnership Agreement, either as a whole or in part, or if Partner responds but does not agree to undertake
corrective actions sought by EPA/DOE, or if Partner agrees but does not initiate the corrective actions in a
timely manner, then this agreement is terminated, either as a whole or in part.
E
NTRY INTO
F
ORCE AND
D
URATION OF
A
GREEMENT
Both parties concur that this agreement and the terms outlined in the supporting documents will become effective
when signed by both parties. This agreement may be updated at any time to add new areas for which ENERGY
STAR Partner wants to be recognized as a partner. Both parties concur that this agreement is wholly voluntary
and may be terminated by either party at any time, and for any reason, with no penalty. Failure to comply with
this Partnership Agreement, applicable Program Requirements, and Brand Book can result in termination of this
agreement and authorization to use the ENERGY STAR mark. EPA/DOE will actively pursue actions for
resolving issues of noncompliance.
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