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proprietary. | Updated 05/22/2019
Florida Medicaid Connectivity through Availity
Availity is pleased to offer our users free connectivity to Florida Medicaid for the submission of Claim
(837), Eligibility and Benefit Inquiry (270/271), and Claim Status Inquiry (276/277) transactions as well as
the receipt of Electronic Remittance Advice (835) via the Availity® Health Information Network!
To accommodate this offering, Availity is undergoing a connection change with Florida Medicaid. In order
to ensure proper registration for connectivity to Florida Medicaid, please be sure to complete the steps
outlined in the following pages. Once completed, Availity will be authorized to receive any 271s, 277s, or
835s (ERAs) that may be generated by the payer. If these actions are not taken, Availity will not be able to
receive these files from the payer and deliver them to you.
As Florida Medicaid transitioned their fiscal agent services from ACS to EDS on June 23rd, 2008 a
registration process was implemented for Florida Medicaid providers to gain access to their Florida
Medicaid Web Portal accounts. A Web Portal registration information letter was mailed to each active
Florida Medicaid provider with a Personal Identification Number (PIN) noted to assist providers with
activating their Web Portal Accounts. If you have activated your Florida Medicaid Web Portal account, you
may proceed with the following steps for adding Availity as an Agent, beginning on November 15, 2008.
Note: If you have not activated your Florida Medicaid Web Portal account and no longer have the
personal access information (PIN letter) to register, please contact Florida Medicaid to retrieve this
information by calling 800.289.7799 and selecting Option 5 to speak to Provider Services.
Step 1: Register to Receive Electronic Remittance Advice
(ERA/835) Files via Availity (Optional)
If you wish to receive ERA (835) files from Florida Medicaid via the Availity Health Information Network,
you must first submit a completed Florida Medicaid Electronic Remittance Advice (ERA) Authorization and
Electronic Data Interchange Agreement. Once you have received email notification of your successful
registration for the receipt of FL Medicaid ERA files via Availity, you may proceed with step 2.
Note: If you do not wish to receive FL Medicaid ERA files via Availity, skip Step 1 and proceed to Step 2.