Any choice of investment is entirely at
the risk of the plan owner/investment
adviser. It is the responsibility of the
plan owner/investment adviser to ensure
that all available documentation has
been read and understood in respect of
any investment chosen. Whilst RL360
may allow an investment to be selected,
it does not approve or endorse any
investment that is available for selection.
As such RL360 accepts no responsibility
for losses, damages and/or costs
(including but not limited to legal fees)
that may be incurred as a consequence
of subscribing to or otherwise acquiring
an interest on your behalf.
We will process your instruction to
deal on the day on which we receive it,
• your instruction being received by
9am (GMT) on that day
• our oces being open for work on
• all necessary documentation being
• compliance with your plan Terms and
If, for whatever reason and further to
the above criteria, we are unable to
process your instruction on the day on
which we receive it, we will process it
on our ﬁrst working day thereafter.
Only instructions (including scanned or
faxed copies) signed by the plan owner,
trustees, appointed investment adviser
or, if applicable, an authorised signatory
of that company will be accepted.
On no occasion will RL360 accept
verbal dealing instructions. We cannot
accept responsibility for any failure to
action an instruction resulting from an
error in transmission or if the scanned
document or fax is illegible, incomplete
or unclear. Originals of scanned
documents or faxes are not required.
Ordinarily, your chosen investments
will receive the price on the next
dealing day following your instructions
being processed by us. For investments
that are not priced on a daily basis, we
require two full working days notice
in advance of any dealing cut-o
date. Where two working days notice
has not been provided we will do our
best to process your instructions, but
we cannot guarantee that they will
be processed in time, therefore your
deals could be delayed until the next
available dealing date.
Sale proceeds will always be
received in the currency in which the
investments were purchased, unless
you state otherwise.
Purchases will only be made where
there are sucient funds within
your plan cash account to cover the
purchase, and related dealing costs.
If your purchase is dependent upon
a linked sale we will only place the
purchase once your sale has settled.
If you are purchasing an investment
that is not in the same currency as your
plan currency, and there are insucient
funds to proceed with the purchase,
then we will require a foreign exchange
instruction prior to placing the deal.
The investments linked to your plan
are owned by us, and in most cases will
not be eligible for compensation under
investment compensation schemes.
Some assets may be subject to
withholding taxes and it is unlikely
that RL360 will be able to reclaim any
If you link your plan to a cash deposit
account your investment may not
be covered by any depositors
compensation scheme, should the
deposit account provider become
insolvent. This is because you are not
the owner of the account(s) linked
to your plan, we are. Therefore the
amount (if any) which we recover
under any depositors compensation
scheme could be substantially less
than the amount you might have
been able to recover had you owned
the cash deposit account(s) yourself.
Where any cash deposits are chosen,
we will require the plan owner to
provide us with a declaration in
addition to this form to conﬁrm they
understand the risks involved.
Where the provider of an investment
linked to your plan becomes insolvent,
your plan will incur the loss.
It is the responsibility of the plan
owner(s) and (where applicable),
their appointed investment adviser,
to read the prospectus and any
other documentation associated
with the asset being selected,
including any risk warnings
All investments must be acceptable to
us and compliant with any regulations
that may apply. We cannot accept
responsibility for any losses incurred
whilst determining if an investment is
acceptable, or should we decide not to
allow a particular investment.
You should make yourself aware of
the fees payable in relation to your
chosen investments. You should note
that these fees are required to cover
the costs of promoting and distributing
the investments including, in some
cases, commission to your ﬁnancial
adviser and/or investment adviser.
Where applicable, please ensure that
the authorised signatory list(s) that we
hold for this plan are up to date before
submitting dealing instructions. Where
authorised signatories have changed
and we are unable to match those on
this form with our records, this will
delay deals being placed.
We are not authorised to provide you
with investment advice, and we would
always recommend that you consult a
professional before making investment
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