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Customer Guide for Electric Service – West Virginia

September 2015

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i September 2015

TABLE OF CONTENTS

1.0 INTRODUCTION .........................................................................................................................................1

2.0 DEFINITIONS ..............................................................................................................................................2

3.0 GENERAL INFORMATION ..........................................................................................................................6

3.1 Availability & Character of Service ...............................................................................................................6

3.2 Application for Service .................................................................................................................................6

3.3 Line Extensions ............................................................................................................................................7

3.4 Number of Services & Meters ......................................................................................................................8

3.5 Use of Service by Customer ........................................................................................................................8

3.6 Interruption & Liability ...................................................................................................................................9

3.7 Final Connections ........................................................................................................................................9

3.8 Grounding/Bonding ................................................................................................................................... 10

3.9 Inspection .................................................................................................................................................. 10

3.10 Meter & Seal Tampering ........................................................................................................................... 10

3.11 Meter Attachments .................................................................................................................................... 10

3.12 Disconnect/Reconnect of Existing Service (Upgrades/Maintenance)....................................................... 11

3.13 Locating Underground Electric Facilities ................................................................................................... 11

3.14 Required Clearance from Markout for Digging in the Vicinity of Company Underground Electric

Facilities ................................................................................................................................................... 11

3.15 Buildings/Structures & Swimming Pools/Spas/Hot Tubs near Electric Lines ........................................... 11

3.16 Attachments on Company-Owned Facilities ............................................................................................. 11

3.17 Clearance of Trees from Power Lines ...................................................................................................... 12

3.18 Access to Customer’s Premises ............................................................................................................... 12

3.19 Company’s Equipment On Customer’s Premises ..................................................................................... 12

3.20 Requested Protection For Persons Working Near Company Facilities .................................................... 13

4.0 TEMPORARY SERVICE .......................................................................................................................... 13

5.0 PERMANENT SERVICE – OVERHEAD .................................................................................................. 13

5.1 General ...................................................................................................................................................... 13

5.2 Service Drop Clearances .......................................................................................................................... 14

5.3 Mobile Homes or Mobile Home Parks ...................................................................................................... 14

5.4 Travel Trailer or RV Parks ......................................................................................................................... 14

5.5 Central Pole Distribution Metering Service ............................................................................................... 15

6.0 PERMANENT SERVICE – UNDERGROUND .......................................................................................... 15

6.1 General ...................................................................................................................................................... 15

6.2 Underground Services from Overhead Lines ............................................................................................ 16

6.3 Underground Services in Underground Residential Areas ....................................................................... 16

6.4 Underground Services in Underground Commercial Areas ...................................................................... 16

6.5 Underground Services in Central Business District Network Areas ......................................................... 17

6.6 Transformer Foundations & Vaults ........................................................................................................... 17

6.7 Mobile Homes or Mobile Home Parks ...................................................................................................... 17

7.0 METER INSTALLATIONS ........................................................................................................................ 18

7.1 General ...................................................................................................................................................... 18

7.2 Meter Locations ......................................................................................................................................... 18

7.3 Group Meter Installations .......................................................................................................................... 19

7.4 Meter Relocations ..................................................................................................................................... 19

7.5 Minimum Meter Sockets Requirements .................................................................................................... 20

7.6 Metering Equipment Installation Guideline Summary ............................................................................... 22

7.7 Minimum Size Meter Socket - 480-Volt Services ...................................................................................... 23

7.8 Installations Requiring 400 Amperes & Less of Continuous Metering Load ............................................. 23

7.9 Installations Requiring Over 400 Amperes of Continuous Metering Load ................................................ 23

7.10 Approved Current Transformer Cabinets .................................................................................................. 24

7.11 Service at Voltages Greater Than 600 Volts ............................................................................................. 26

7.12 Disconnect Requirements ......................................................................................................................... 26

8.0 CUSTOMER EQUIPMENT ....................................................................................................................... 26

8.1 Motors (Inrush Limitations & Motor Protection) ......................................................................................... 26

8.2 Power Factor ............................................................................................................................................. 29

8.3 Welders & Industrial Furnaces .................................................................................................................. 29

8.4 Commercial Cooking, Space Heating, Water Heating, & Ice / Snow Melting ........................................... 29

8.5 Low-Voltage Surge Arresters (600 Volts or Less)..................................................................................... 29

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8.6 UPS, Cogeneration, Back-up Generation, & Interconnected Generation ................................................. 29

8.7 Harmonic Producing Equipment ............................................................................................................... 30

8.8 Protective Devices .................................................................................................................................... 30

8.9 Special Equipment .................................................................................................................................... 30

iii September 2015

EXHIBITS

Service Material Guideline for West Virginia Operating Companies (2 pages) ................................... Exhibit 1

Service Drop Clearance Minimum for Services under 600 Volts ......................................................... Exhibit 2

Typical Temporary Service Overhead Installation ............................................................................... Exhibit 3

Typical Temporary Service Underground Installation ......................................................................... Exhibit 4

Typical Grounding Details ................................................................................................................... Exhibit 5

Typical Overhead Single-phase Service Entrance Installation 400 Amp or Less ................................ Exhibit 6

Overhead Service Typical Service Drop Attachment .......................................................................... Exhibit 7

Exhibit not used in West Virginia ......................................................................................................... Exhibit 8

Exhibit not used in West Virginia ......................................................................................................... Exhibit 9

Standoff Attachment of Customer Underground Service Lateral(s) on West Virginia Operating

Companies’ Poles ........................................................................................................................ Exhibit 10

Typical Overhead Service Central Distribution Installation ................................................................. Exhibit 11

Typical Underground Service Central Distribution Installation ............................................................ Exhibit 12

Typical Single Mobile Home Service Overhead & Underground ......................................................... Exhibit 13

Metering & Service Facilities for Mobile Homes & Travel Trailer Parks Four or More Meters ............. Exhibit 14

Metering Installation Single-Phase & Three-Phase 480-Volt Self-Contained Meter with

Source-Side Disconnect 400 Amp or Less .................................................................................. Exhibit 15

Multiple Metering Installation Self-Contained Metering 400 Amp or Less ........................................... Exhibit 16

Metering Installation Self-Contained Single-Phase 120/208Y V Network 400 Amp or Less ............... Exhibit 17

Metering Installation Three-Phase Self-Contained Metering 400 Amp or Less ................................... Exhibit 18

Metering Installation Indoor/Outdoor - Metering Cabinet with Current Transformers Details .............. Exhibit 19

Metering Installation Outdoor Current Transformer Cabinet Mounted On a Building .......................... Exhibit 20

Underground Secondary Service in Pad-Mounted Transformer with Current Transformers ............... Exhibit 21

Minimum Clearances from Structures for Oil-Filled Pad-Mounted Equipment .................................... Exhibit 22

Clearances of Pad-Mounted Equipment, Pedestals, Handholes, or Manholes from Shrubs, Plants,

Fences, Wall Screenings, & Other Obstructions .......................................................................... Exhibit 23

Typical Trenching Details for Installation of Secondary/Service Lateral & Primary

Conductors (Direct Buried or Conduit) (3 pages) ......................................................................... Exhibit 24

Three-Phase Transformer Pre-Cast Concrete Foundation (3 pages) ................................................ Exhibit 25

Concrete Flat-Pad Foundation Pad-Mounted Transformer 75 to 500 kVA Three-Phase,

34.5 kV & Below High-Side .......................................................................................................... Exhibit 26

Concrete Flat-Pad Foundation Pad-Mounted Transformer 750 to 2500 kVA Three-Phase,

34.5 kV & Below High-Side .......................................................................................................... Exhibit 27

Concrete Flat-Pad Foundation Pad-Mounted Transformer General Notes ......................................... Exhibit 28

Typical Single-Phase Box Pad Foundation Installation ....................................................................... Exhibit 29

Vehicular Barrier for Pad-Mounted Equipment .................................................................................... Exhibit 30

APPENDIX

Fax Application Builder Install Request Form 1046 ...................................................................... Appendix 1

September 2015

SUMMARY OF MAJOR CHANGES TO THIS GUIDE

(September 2015)

This document replaces the “Customer Requirements for Electric Service.” This new document is now titled,

“Customer Guide for Electric Service – WV” and is specific to the FirstEnergy West Virginia Operating

Companies. Since this is the initial publication of this Guide, changes will not be highlighted in this version.

1 September 2015

1.0 INTRODUCTION

This Guide is published to provide pertinent information and guidance to assist customers and their

architects, engineers, builders, and contractors in planning for and obtaining a safe and prompt electric

service.

The information and exhibits contained herein convey general knowledge and do not provide every detail

or every requirement. Furthermore, the information is supplementary to, and does not intentionally

conflict with the National Electrical Code (NEC), the National Electrical Safety Code (NESC), the

Company’s (as defined in Section 2.0) current applicable tariffs, or such state and municipal laws and

ordinances as may be in force within the cities, towns, or communities in which the Company furnishes

electric service. It is always necessary to comply with state statutes, local ordinances, and the

Company's rules, regulations, and tariffs on file with the Public Service Commission of West Virginia.

To the extent that any included information contradicts any terms in the Company’s current applicable

tariff, the tariff provision shall govern.

The Company shall have the right to refuse to connect any wiring or installation that does not fully meet

the aforementioned requirements, regulations, and rules. The Company shall also have the right to

disconnect the wiring or installation of any customer violating any such requirements, regulations, or

rules. This action is not intended to imply that the Company undertakes any obligations to inspect the

customer's wiring and electrical facilities, to assume any obligations, or to make any representations

concerning their adequacy, safety, fitness for purpose, or other qualification. Nothing in the

aforementioned requirements, regulations, rules, or in this Guide shall be construed as imposing or

undertaking such obligations or representations.

All inquiries regarding service requirements should be directed to the Company’s local Engineering

Services Section. Inquiries regarding specific meter related requirements can be directed to the

Company's local Metering Services Section. Any inquiries regarding the NEC or local codes should be

directed to the local inspection authority.

Mandatory rules of this document are those that identify actions that are specifically required or

prohibited and are characterized by the terms shall or shall not.

This Guide is subject to amendment from time to time, and will be re-issued on an as needed basis. It

is the responsibility of the user to obtain the current version. The current edition of this Guide supersedes

all previous issues and instructions.

The current edition of this guide is available at www.firstenergycorp.com/builders-contractors

In the future, significant changes to text from the last published version will be identified in the document

by a vertical bar in the outward margin (see example in the right margin of this paragraph). Changes to

the exhibits will be identified by small triangles pointing to the revisions. Note: These triangles point to

changes made to exhibits on the revision dates shown in the lower right corner of the exhibits.

Comments, corrections, and suggestions regarding this document should be submitted in

writing to the Director, Operations Services at FirstEnergy Service Company, Energy Delivery

Operations Services Department, 76 South Main Street, A-GO11, Akron, Ohio 44308.

September 2015

2.0 DEFINITIONS

Terms frequently used in this Guide are as defined below (for additional definitions, refer to the latest

edition of the National Electrical Code):

• American National Standards Institute (ANSI): ANSI is an independent administrator and

coordinator of voluntary industry standards (www.ansi.org

• American Transmission Systems, Incorporated (ATSI): ATSI is one of FirstEnergy’s electric

transmission subsidiaries.

• Ampacity: Ampacity is the maximum current, in amperes (amps), that a conductor can carry

continuously under the conditions of use without exceeding its temperature rating.

• Application for Service: Application for service is a formal request submitted by the customer to the

Company stating their desire to obtain electric service at a certain time and location. Applications

may be processed by e-mail, telephone, or fax.

• Approved: Work or equipment that is acceptable to the FirstEnergy Operating Company or to the

authority having jurisdiction.

• Central Business District (CBD) Network: A CBD network is a specialized electrical underground

system that serves a defined area located in the heart of the city (a.k.a. downtown) that is typified

with a high concentration of commercial, retail, and office buildings.

• Class of Service: The characteristics of electric service described in terms of voltage, phase,

frequency, and number of wires.

• Clearance: Clearance is a specified minimum distance between two objects (measured surface-to-

surface) to assure adequate space for safety, security, or access.

• Code: The National Electrical Code (NEC), National Electrical Safety Code (NESC), or other electrical

codes or regulations in effect in the area served.

• Company: Refers to the FirstEnergy Operating Companies (FEOC) operating in West Virginia – Mon

Power and Potomac Edison.

• Current Transformer (CT): Current Transformer is a transformer whose secondary current is a

precise fraction of its primary current (refer to instrument transformer definition).

• Customer: The party using the Company's service, or in applicable cases, the property owner or

developer or any party working on behalf of the customer such as an engineer, builder, contractor,

or developer.

• Customer's Installation: All wiring, conduit, meter socket, service disconnecting devices, appliances,

lighting, and other equipment installed and/or owned by the customer on the customer’s premises

for the customer’s use. The customer’s electrical equipment is typically governed by the NEC.

• Development: A planned project, which is developed by a developer/applicant, for electric service

set out in a recorded plot plan for the construction of single-family residences, detached or otherwise,

mobile homes or apartment houses, all of which are intended for year-around occupancy, if electric

service to the lots necessitates extending the utility’s existing distribution lines.

• Distribution Lines: Company lines medium voltage and below typically located in the public right-of-

way in/or along streets, alleys, highways, or on private property for general distribution of electric

service to customers.

3 September 2015

• Environmental Protection Agency (EPA): is an agency of the U.S. federal government that protects

human health and the environment by writing and enforcing regulations based on laws passed by

Congress (www.epa.gov).

• Federal Aviation Administration (FAA): The Federal Aviation Administration is the national aviation

authority of the United States. An agency of the United States Department of Transportation, it has

authority to regulate and oversee all aspects of American civil aviation (www.faa.gov).

• Final Grade: Final grade shall refer to the eventual permanent ground level after all finished grading,

paving, and landscaping is completed.

• High-Leg: On a four-wire, delta-connected system where the midpoint of one phase winding is

grounded to supply lighting and similar loads, the conductor or busbar having the higher phase

voltage to ground shall be durably and permanently marked by an outer finish that is orange in color

or by other effective means. Such identification shall be placed at each point on the system where

a connection is made if the grounded conductor is also present (Reference NEC Article 110.15 &

230.56).

• Instrument Transformer: An instrument transformer is a high quality transformer that accurately

reproduces in its secondary circuit, a current (CT) or voltage (VT) in proportion to the current or

voltage in the primary circuit.

• Institute of Electrical and Electronics Engineers IEEE): is an organization composed of engineers,

scientists, and students. The IEEE is best known for developing standards for the computer, electrical,

and electronics industries (www.ieee.org)

• Line Extension: Line Extension is the extension of the Company’s distribution facilities, such as pole

lines, underground lines, substations, and transformers for the supplying of electric energy to a

customer or group of customers.

• Listed: Equipment, materials, or services included in a list published by an organization that is

acceptable to the authority having jurisdiction and concerned with evaluation of products or services,

that maintains periodic inspection of production of listed equipment or materials or periodic

evaluation of services, and whose listing states that the equipment, material, or services either meets

appropriate designated standards or has been tested and found suitable for a specified purpose.

• Meter: Meter is a device for accurately measuring the electric power and energy consumed by a

customer. The Company provides, installs, and maintains the meter.

• Meter Socket: A meter socket is a mounting device consisting of meter jaws, connectors, and

enclosure for receiving a socket-type meter.

• Mobile Home: A mobile home is a manufactured home that complies with the mobile home definition

in the NEC.

• National Electrical Code [NFPA 70] (NEC): is a set of national regulations that govern the installation

of electrical equipment located on the customer’s side of the point of service.

• National Electrical Safety Code [IEEE C2] (NESC): is a set of national regulations that govern the

installation, operation, and maintenance of the electric supply and communication lines. NESC

applies to equipment located on the electric utility’s side of the point of service.

• National Fire Protection Association (NFPA): is a United States trade association, albeit with some

international members, that creates and maintains private, copyrighted, standards and codes for

usage and adoption by local governments (www.nfpa.org)

September 2015

• Notification or Design Request (DR) Number: A unique number assigned by the Company used

for designing, tracking, constructing, and billing of a specific job.

• Occupational Safety and Health Administration (OSHA): is a federal government agency in the

Department of Labor to maintain a safe and healthy work environment (www.osha.gov)

• Public Service Commission of West Virginia (PSC of WV): The state regulatory agency that has

jurisdiction over the West Virginia electric utilities (www.psc.state.WV.us

• Point of Service: Point of service is that point where the Company's equipment or conductors connect

to the customer’s conductors or equipment of the facility.

• Raceway: A raceway is an enclosed channel for holding wires or cables.

• Select Backfill: Soil or sand free from sharp objects, rocks, scrap building material, or corrosive

material used to backfill a trench for buried cable or conduit.

• Service: Delivering electric energy from the Company’s distribution system to a single point of

connection at a customer's premises.

• Service Drop: A service drop is a Company-owned set of overhead conductors (including the

connectors) that extend from the last pole or other aerial support to the customer-owned service

entrance conductors at the building or other structure.

• Service-Entrance Conductors, Overhead System: The service entrance for an overhead system is

the group of service conductors between the terminals of the service equipment and a point usually

outside the building, clear of building walls, where joined by tap or splice to the service drop.

• Service-Entrance Conductors, Underground System: The service entrance for an underground

system is the group of service conductors between the terminals of the service equipment and the

point of connection to the Service Lateral.

• Service Equipment: The necessary equipment, usually consisting of circuit breaker or switch and

fuses, and their accessories, located near point of entrance of supply conductors to a building, and

intended to constitute the main control and means of cutoff for the supply to that building.

• Service Lateral: A set of underground service conductors extending from the Company’s electric

distribution facilities, including any risers at a pole or other structure or from transformers, handholes,

or pedestals to the first point of connection to the service entrance conductors in a terminal box,

meter, or other enclosure with adequate space, inside or outside the building wall.

• Service Territory (electric): Service territory is a defined area in which a given electric utility can

legally provide service. The area is governed by a set of agreements and maps on file with the PSC

of WV.

• Tariff:

The applicable Company tariff as filed with, and approved by, the PSC of WV.

• Temporary Service: Service supplied for construction purposes or of limited duration and delivered

to a single point through one meter.

• Trans-Allegheny Interstate Line Company (TrAIL Co): TrAIL Co. is one of FirstEnergy’s electric

transmission subsidiaries.

• Underwriters Laboratories (UL): Underwriters Laboratories is an independent product testing and

certification organization.

5 September 2015

• Uninterruptible Power Supply (UPS): An uninterruptible power supply (e.g., battery or flywheel

backup) is an electrical apparatus that provides emergency power to a load when the input power

source is not available.

• Voltage Flicker: Voltage flicker is defined as a sudden fluctuation in system voltage, which can result

in objectionable changes in the light output of electric lamps.

September 2015

3.0 GENERAL INFORMATION

3.1 Availability & Character of Service

The information contained in this Guide refers predominately to service requirements at the usual

voltages for residential and general service installations. Service installations greater than 600

volts are not covered in this Guide. The customer should contact the Company with questions

regarding service at voltages greater than 600 volts. The Company's rules, regulations, and tariffs

as filed with the PSC of WV, shall apply to the installation and use of the service furnished.

The customer shall consult the Company to determine whether the desired service is available in

the particular location. This request should be made well in advance of the date actual service

connection is required. If service is available, determine its exact character; that is, the voltage

(such as 120/240 V, 208Y/120 V, or 480Y/277 V), single-phase, three-phase, etc., since these

characteristics may vary in different locations. These characteristics are especially important for

the proper operation of motors and other major equipment. Normally, this information will be

provided in writing from authorized Company personnel to avoid possible misunderstanding.

The service voltage of 240/120 volt delta is not available for underground service energized from

an underground primary source regardless of the source voltage. This service is available from

an overhead closed-delta or open-delta transformer bank energized from an overhead 12.5 kV

and below primary source. Also, this service is available from an open-delta transformer bank

with a maximum transformer capacity of 1-75 kVA and 1-25 kVA energized from an overhead 34.5

kV primary source. Overhead closed-delta transformer banks are not permitted on a 34.5 kV

primary source.

The Company may, if requested, advise and assist existing or prospective customers in the

selection of electrical equipment, facilities, capacitors, and protective coordination.

3.2 Application for Service

The customer shall make applications for each class of service for new, upgraded, or relocated,

permanent or temporary service or when the customer identity changes. Before service is

supplied by the Company, the customer shall complete the application process. Application may

be submitted via the telephone, fax, or the Internet to a Company business office; and should be

submitted well in advance of the date, actual service is required. The appropriate telephone and

fax numbers and Internet address are listed below:

West Virginia Companies

Telephone Number

Fax Number

Mon Power

800-686-0022

877-289-3674

Potomac Edison

800-686-0011

A copy of the Fax Application Builder Install Request Form 1046 can be found in Appendix 1.

Application for electric service can found online at

www.firstenergycorp.com/builders-

contractors. Then click on “Establish or Upgrade Service Form” under the heading “Online Form

for New Construction or Service Upgrade.”

After the necessary customer information is received and all customer requirements are met, the

typical minimum lead-time to complete Company work is as follows:

Type of Extension

Lead-time

Residential Service Drop / Lateral

4 weeks

Residential Line Extension

8 weeks

Commercial/Industrial Drop / Lateral

6 weeks

Commercial/Industrial Line Extension

16 weeks

Residential/Commercial/Industrial Development

16 weeks

7 September 2015

These recommendations should allow service to be established as near to the desired time as

practicable. Your Company representative will provide additional information on service

particulars, work scope, and timelines.

The following information is required from the customer. The Company cannot begin work until

the necessary information is provided:

1. Service address (including nearest intersecting roads),

2. Lot number (and block number where applicable) and subdivision name,

3. County/Tax District name,

4. Contact persons (developer/architect, electrical contractor, etc.) names, addresses, mailing

addresses, and their telephone/fax numbers,

5. Owner name, address, mailing address, and telephone/fax numbers,

6. Person to be billed (including their Tax ID or Social Security Number) and the mailing address,

7. Type of electric service required – overhead (OH) or underground (UG),

8. Service voltage desired (e.g., 120/240 V single-phase, 208Y/120 V three-phase, or 480Y/277

V three-phase),

9. Amp rating of the main disconnecting means,

10. If Residential: Determine heating fuel (oil, gas, electric, etc.), water heater fuel, electric range,

air conditioning (size, if yes), total square feet, preferred electric meter location, and number

of services. Also, determine if any other large or special electric loads (e.g., welder or kiln)

will be used.

11. If General Service (Commercial/Industrial): Electric one-line, load information (nameplate

data) for all single-phase motors larger than five hp, three-phase motors larger than ten hp,

tons of air conditioning, kW process heat, kW lighting, kW computers, presses, welders, x-ray

machines, and other equipment having an in-rush current or other potentially disturbing

characteristic, as well as other unusual loads.

12. For Developments: An approved plot plan drawn to scale showing crossroads, proposed

structures, wells, septic, decks, drives/parking areas, pools, ponds, preferred service route,

planned major landscape changes and future development areas, and any other known or

proposed obstructions that may interfere with the Company supplying electric service.

Electrical loading information will be required for the design. The customer/developer shall

provide an executed Company standard blanket utility easement for their developments prior

to individual lots being sold or the installation of any Company electrical facilities.

13. Date that the electric service is wanted.

14. For interconnected generation (solar, wind, etc.) see Section 8.6.

The customer/developer shall provide the Company with a copy of the customer plot plan showing

the locations of buildings, lot numbers, property lines, streets, parking lots (if applicable),

easements, underground facilities, obstructions, or utilities (if known), as well as proposed electric

service entrances and metering locations. The customer/developer shall stake the locations of all

proposed buildings, the lot lines, and driveways so that the Company can decide where to install

its facilities.

The Company may refuse to provide electric service, consistent with West Virginia law and

Company tariffs.

3.3 Line Extensions

To avoid delay, customers desiring service beyond the existing electric distribution lines of the

Company are advised to inquire of the Company the conditions under which service will be

extended and make the necessary arrangements before wiring installations are commenced.

Depending on the situation and the nature of the facilities desired or required, the customer may

be responsible for some of the preparation and clearing of the property to clear trees and

vegetation or provide access to Company vehicles and personnel, rights-of-way acquisition,

September 2015

easements, permits, construction costs, and, for underground extensions, trenching and

backfilling. Note: difficulties in obtaining private rights-of-way and governmental permits (e.g.,

FAA, Army Corp of Engineers, or EPA permits) may result in significant delays to the construction.

Cost contributions are defined in the applicable Company’s Tariff. The Company can provide the

terms and conditions of extending its facilities to supply service upon request.

The requirements for a residential structure to be considered a permanent installation:

Masonry or Wood Structure (“stick built” or Modular) Type Home:

• Directly connected to a public water system, water well, or other reasonable source of

potable water meeting all applicable local requirements,

• Directly connected to an approved septic system, a public sewage system, or an alternate

sewage method meeting all applicable local requirements,

• Containing a living area, kitchen, and bathroom,

• Located on a permanent foundation.

Mobile or Manufactured Home:

• Directly connected to a public water system, water well, or other reasonable source of

potable water meeting all applicable local requirements,

• Directly connected to an approved septic system, a public sewage system, or an alternate

sewage method meeting all applicable local requirements,

• Wheels and axles removed,

• Underpinnings or some type of permanent connection (anchoring).

Vehicle-type units primarily intended as temporary living quarters, to include, but not limited to,

recreational vehicles (“RV’s”), motor homes, travel trailers, truck campers, park trailers and

camping trailers shall not be considered as permanent. Mobile or manufactured homes for the

purpose other than as a dwelling unit (i.e. on-site offices, mobile dressing rooms, banks, clinics,

stores, or mobile displays) shall not be considered as permanent.

3.4 Number of Services & Meters

The Company will connect only one set of service conductors to each separate dwelling (single or

part of a multiple unit), apartment, farm, commercial or industrial establishment as one customer

through one meter or one unified set of meters. Therefore, customers will typically be served at

one voltage at either single-phase or three-phase, but not both. If occupied by several customers,

each customer may have one meter for each class of service rendered. All customer installations

shall conform to the NEC and local codes. Parallel runs of service cable extending from Company-

owned equipment to multi-position meter centers should be avoided and require prior Company

approval.

Upon request and if Company approved, a second service may be permitted based on the

exceptions listed in NEC Article 230.2. A permanent plaque or directory shall be installed at each

service drop or lateral, or at each service equipment location. It shall denote all other services on

or in that building or structure, and the area served by each.

3.5 Use of Service by Customer

Customer-owned wiring and electrical equipment shall be sufficiently sized (per NEC) and listed

for its intended application.

The customer’s wiring and equipment including the self-contained meter socket shall be installed

and maintained by the customer, at the customer’s expense, and in the condition required by the

insurance providers, governmental authorities having jurisdiction, and Company requirements.

It is necessary for the protection of the customer that all work, wiring, and apparatus be installed

and maintained by a qualified electrician. A qualified electrician is one who has the skills and

9 September 2015

knowledge related to the construction and operation of the electrical equipment, systems, and

installations and has received safety training to recognize and avoid the hazards involved.

The Company’s facilities, which are used to provide electrical service, have limited capacity and

may be damaged if they are overloaded. Therefore, the customer shall notify the Company prior

to increasing their energy usage or altering their service equipment so that Company facilities of

proper capacity may be provided. Failure to properly notify the Company of such additional

requirements may result in an extended outage or in damage to the customer’s and/or Company’s

equipment. The customer shall be responsible for all expenses and/or damages to the customer’s

and/or Company’s facilities resulting from failure to give proper notification. The customer may

also be subject to charges by the Company for work required to meet the customer’s alterations.

The customer should contact the Company for information concerning charges for such work.

The service shall not be used in any manner that disturbs or impairs the operation of the

Company's system or that will interfere with service to other customers. If such interference does

occur, due to the use of apparatus installed upon a customer's premises, such customer shall

either discontinue the use of such apparatus or make the necessary revisions to the apparatus,

including additional equipment that may be required to alleviate such conditions, or the Company

shall have the right to discontinue the offending service.

For proper service, the wiring on all single- or three-phase installations shall be arranged so that

the load, to the extent possible, is balanced among each phase-wire. For three-phase services,

the load imbalance between phases shall not be greater than 15 percent of the customer’s peak

load.

3.6 Interruption & Liability

The Company will use reasonable diligence in providing regular and uninterrupted service, but the

Company shall not be liable for any loss, cost, damage or expense to any Customer occasioned

by any failure to supply electricity according to the terms of the contract, or by any interruption or

reversal of the supply of electricity, if such failure, interruption or reversal shall be due to the

elements, public enemies, strikes, or order of Court, which are beyond the control of the Company,

or any cause except wilful default or neglect on its part.

3.7 Final Connections

Residential/Commercial - All final connections for temporary or permanent service, between the

Company's facilities and the customer's wiring, shall be made by the Company. Refer to Exhibit

1 to determine party responsible for supplying connectors.

The Company shall assume no responsibility for changing the location of its service drop

attachments if an improper location is chosen without consultation with the Company, or if the

mutually acceptable location is not utilized.

If it becomes necessary for the Company to change the location of its facilities or the character of

the electrical service to comply with the requirements of governmental agencies, codes, or other

causes beyond the Company’s control, the customer shall, at the customer’s expense, change its

facilities (e.g., customer’s wiring, service entrance, and utilization equipment) to accommodate the

Company changes.

Service entrance equipment interrupting capacity shall meet or exceed the maximum available

fault current. The customer should contact the Company to determine the estimated available

fault current and subsequently determine the minimum required equipment rating.

To the extent this provision contradicts any terms in the Company’s current applicable tariff, the tariff provision

shall govern.

September 2015

3.8 Grounding/Bonding

The customer shall install the service entrance so that all of the grounding/bonding requirements

of the NEC are met or exceeded. The customer’s service entrance shall have a minimum of two

driven ground rods (8 feet minimum length) at least six (6) feet apart. The grounding electrode

conductor shall be continuous from the service entrance main disconnect to both driven ground

rods. Refer to Exhibit 5.

3.9 Inspection

In addition to complying with the NEC, the service shall be in accordance with the requirements

of the Company and such state and local inspection requirements as may be in force at the time

such installation is made.

Before a new, temporary, upgraded, modified, or repaired service to a customer service location

is energized, the Company should verify that the installation of the customer’s meter socket and

associated equipment has been inspected and approved by the local or state electrical inspection

authority.

When the Company deems that a potentially hazardous condition exists, it may refuse to energize

the customer’s service until the customer remedies any deficiencies.

Service Restoration - Fire or Flood: If the meter or service entrance equipment has been subjected

to fire or flood conditions, an inspection from the above referenced authority, and a release, when

applicable, from a Fire Marshall or equivalent is required before service will be restored.

Service Restoration – Disconnected Services: If a service has been disconnected (i.e., service

wires cut) for twelve (12) months or more, a new inspection by the local or state inspection

authority is required before the service will be reconnected.

3.10 Meter & Seal Tampering

Tampering means to interfere with, damage, or by-pass a utility meter, conductor, or attachment

with the intent to impede the correct registration of a meter or the proper functions of a conductor

or attachment so far as to reduce the amount of utility service that is registered by the meter.

Tampering includes the unauthorized reconnection of a utility meter, conductor, or attachment that

has been disconnected by the utility.

In the event of tampering, or theft of service by the customer, consumer, or other person, the

Company will comply with the provisions of West Virginia law and Company tariffs. Services that

have been disconnected due to tampering may require an electrical inspection before

reconnection.

Breaking of meter seals and/or removal of meters by customers, electrical contractors, or other

unauthorized personnel, without prior Company permission, is prohibited and may be subject to

penalties.

3.11 Meter Attachments

No attachments by the customer or the customer’s agent are permitted to Company-owned

meters, meter circuits, or ancillary meter devices.

The Company will supply, upon request by a customer, kWh and/or kvarh pulses from a Company-

owned meter for demand control purposes. A cost will be assessed to the customer in accordance

with specific Company charges for this connection.

11 September 2015

3.12 Disconnect/Reconnect of Existing Service (Upgrades/Maintenance)

When upgrading or performing maintenance on an existing service, the customer shall first contact

the Company’s Customer Contact Center for guidance and applicable fees. Customers,

electricians, and contractors (not working under contract to the Company) are not permitted to

disconnect/reconnect overhead service drops. All overhead and underground electrical upgrades

shall be inspected prior to reconnection (refer to Section 3.9).

The Company reserves the right to update meter and service locations at the time of upgrade for

the purposes of applying current clearance requirements and meter location guidelines. Service

equipment installed without approval or incorrectly located shall be subject to change or relocation.

3.13 Locating Underground Electric Facilities

State laws require that an excavator notify the One-Call System in advance of digging. Trained

personnel will locate and mark electrical underground facilities.

To simplify the "Call before You Dig" calling process, 811 has been designated by the FCC as a

nationwide telephone number. In West Virginia, the 811 number will transfer a caller to the

appropriate state One-Call system. You may also contact the appropriate One-Call agency online

at www.call811.com/state-specific.aspx

For projects in West Virginia - call West Virginia 811 at least 48 hours but not more than ten

(10) working days, excluding weekends and legal holidays, before digging at #811 or (800) 245-

4848 to request that a location be marked. The Center is open 24 hours/day and 365 days/year.

For more information, or to enter locate tickets, visit www.wv811.com

3.14 Required Clearance from Markout for Digging in the Vicinity of Company Underground

Electric Facilities

After the underground facilities have been located (refer to Section 3.13), hand digging is required

within a tolerance zone, which is 18 inches from all sides of the markout stake, flag, or hash mark

and the closest edge of any parallel trench dug by another party adjacent to the Company’s

underground facilities.

3.15 Buildings/Structures & Swimming Pools/Spas/Hot Tubs near Electric Lines

Buildings and structures (including signs, flagpoles, light standards, antennas, or aerials) shall not

be installed under, over or in such proximity to electric lines that they could be raised into or fall

onto such lines or that they cannot be safely maintained. Antennas, aerials, or any device shall

not be attached to a Company pole or any pole supplying electric service to the customer without

specific Company authorization. NESC/NEC clearances shall be maintained. The customer

should consult the Company for specific clearance requirements and possible easement

restrictions.

The Company does not recommend placing a swimming pool, spa, or hot tub under its existing

service drop or other electrical conductors. Specifically, a swimming pool shall not be located

within a minimum of twenty-five (25) feet of the Company’s overhead conductors measured

horizontally from the edge of the pool without written approval from the Company. The clearance

between the Company’s underground cables (primary and secondary) and the edge of the pool

or its auxiliary equipment shall not be less than five (5) feet (measured horizontally).

3.16 Attachments on Company-Owned Facilities

Under no conditions shall the customer’s facilities or other equipment such as signs, posters,

banners, or notices be installed on the Company’s poles or other property unless special

arrangements have been made with the Company. The customer shall contact the Company for

details. The Company does not permit painting of Company-owned equipment by the customer.

September 2015

3.17 Clearance of Trees from Power Lines

Trees & Transmission Rights-of-Way

• ATSI, TrAIL Co, and the Company's long distance, high voltage transmission lines provide

power to thousands of our customers and are vital reliability links with other utilities across the

country. Keeping our transmission rights-of-way free of unwanted trees and other vegetation

is very important to providing reliable and safe electric service.

• All vegetation on or adjacent to the right-of-way shall be low-growing, compatible species.

Additional information on correct tree selection can be found at

www.firstenergycorp.com/trees. Click on “Maintaining Transmission Rights-of-Way” on the

left side of the page.

Trees & Distribution Lines

• Tree related incidents are a major cause of electrical outages. Therefore, care must be

exercised when planting trees to make certain that they will not interfere with distribution power

lines, even when the trees reach full, mature growth. Trees that grow more than 25-feet tall

should not be planted within 20 feet of distribution power lines.

• Additional information on correct tree selection can be found at

www.firstenergycorp.com/trees. Click on “Selecting the Right Tree for the Location” on the

left side of the page.

3.18 Access to Customer’s Premises

The customer or, if applicable, the landlord, shall grant the Company's employees and authorized

agents access to the customer's premises at all reasonable hours for the purposes necessary in

connection with supplying and maintaining service, and upon termination of service, to remove

any or all such property. In the event of an emergency, the Company's employees and authorized

agents shall have access to customer’s premises at any time. Authorized Company employees

are furnished with a photo identification badge with the Company logo. This badge is available

upon request when they are visiting the customer’s premises.

The customer shall not block access to Company equipment by installing vegetation, fences, walls

or any other obstructions that prohibit access to Company equipment. The customer shall be

responsible for all expenses and/or damages for blocking access to company equipment. The

customer shall contact the Company for details.

If a customer or a property owner fails to grant access for reasons described above, and legal

action is necessary to secure such access, the Company may collect from the customer or the

property owner any and all costs incurred to secure such access.

3.19 Company’s Equipment On Customer’s Premises

The customer shall provide without cost to the Company, satisfactory right-of-way and a suitable

location for the Company’s equipment, which is necessary for supplying service to the customer

on the premises owned or leased by the customer.

The customer shall provide truck access to all three-phase overhead transformer installations,

pad-mounted transformer (single- and three-phase) installations and other equipment and poles

designated by the Company. The truck access drive shall be a minimum of twelve (12) feet in

width, installed to withstand a 40,000-pound line truck and associated equipment (crane, flatbed

trailer) including the weight of the piece of equipment, and be located within ten (10) feet of the

designated piece of equipment. All access drives shall be permanent, continual, maintained, and

visible for all-season access. Customer shall contact the Company for details.

13 September 2015

3.20 Requested Protection For Persons Working Near Company Facilities

The customer or contractor shall provide reasonable advance notification to the Company when

proposed work is to be performed within such distance of the Company’s facilities that may be

hazardous to the person(s) performing the work, or may otherwise be in violation of federal or

state regulations. The Company may cover, de-energize, or temporarily move its facilities in the

work area, as it deems appropriate. The Company may bill the notifying customer or contractor

for the total cost of performing such work. If circumstances require work outside the normal work

hours, costs for the overtime period will be computed and billed at overtime rates. The customer

or contractor will be required to sign an Acknowledgement/Indemnification Agreement. The

customer should contact the Company for details.

4.0 TEMPORARY SERVICE

When requested by the customer, the Company may provide a temporary overhead or underground

service. The service entrance, meter, and other wiring on temporary indoor or outdoor installations are

installed in the same manner as for permanent installations. When no building is available for the

installation of service conductors and service equipment, the customer shall consult the Company's local

office for recommendations as to suitable support for the service drop or termination of service lateral,

meter, and weatherproof housing for the service equipment. Refer to Exhibit 3 (overhead) and Exhibit

4 (underground) for typical requirements for temporary service structures.

An application for service is required for any temporary service. Refer to “Application for Service” Section

3.2 for additional information regarding temporary service.

Temporary electric service installations should not exceed one year.

The service drop or service lateral shall be extended from the existing overhead secondary, pad-

mounted transformer or pedestal/handhole. The customer shall contact the Company for applicable

fees and limitations.

5.0 PERMANENT SERVICE – OVERHEAD

5.1 General

The customer, architect, or contractor shall contact the Company prior to the start of construction

to ascertain the point of attachment for the service drop, type of metering facilities, costs, and

other information relative to the service. Where overhead distribution facilities are available, the

Company will install a suitable overhead service drop to a point of attachment on the customer’s

premises as designated by the Company. The point of attachment will be located to provide the

least cost and shortest practicable service drop distance to the Company’s facilities. The point of

service is the connection of the overhead service drop to the customer’s service entrance

conductors/equipment. The Company shall provide, own, install, and maintain the service drop

conductors from the overhead distribution system to the point of service.

The customer shall provide and maintain a safe, substantial support for the Company’s overhead

service conductors. The service drop support shall be installed in such a manner to maintain the

clearances specified in Section 5.2 and Exhibit 2. The customer shall furnish, install, and maintain

the service bracket necessary for the attachment of the Company’s service drop conductors (refer

to Exhibit 7). In cases where a service mast is required, only power service-drop conductors shall

be attached to the service mast.

In general, service entrance conductors should be installed on the outside of the building to be

served.

When the customer’s load necessitates parallel service entrance conductors, the customer shall

furnish and install suitable equipment (Company approved) to allow the Company to connect the

service drop with a single set of attachments. The customer shall minimize the number of

September 2015

conductors to reduce both the electrical connections and the complexities inherent in such

installations.

Refer to Section 3.8 and Exhibit 5 for grounding requirements.

Refer to Exhibits 1, 2, 5, 6, 7, 11, and 14, for typical installations.

5.2 Service Drop Clearances

The point of attachment of the service drop to the building shall be such that the drip loop shall

not be less than ten (10) feet above the ground. In addition, the point of attachment shall be

located to allow the Company to comply with NESC/NEC clearance requirements. The

attachment should not be more than 24 feet above ground unless a greater height is necessary

for proper clearances.

The service drop should not be installed over buildings or swimming pools, spas, or hot tubs.

Some of the more common NESC/NEC minimum clearance requirements are listed below and

most are illustrated on Exhibit 2.

• Twelve (12) feet for a multiplex service or twelve feet-six inches (12.5) for an open wire service

above sidewalks and spaces accessible to pedestrians,

• Eighteen (18) feet above roads, streets, alleys, driveways and other areas subject to truck

traffic,

• Two (2) feet above communication lines (e.g., telephone, CATV) at any point of crossing, and

one (1) foot at the point of attachment to the building,

• Three (3) feet between service drop conductors (attached to the buildings) and windows,

doors, porches, and fire escapes,

• Five (5) feet between service drop conductors (not attached to the buildings) adjacent to

windows, awnings, fire escapes and other building projections,

• Three and one-half (3.5) feet between the service drop conductors and the roofs of projections

that are not accessible to pedestrians.

The service drop shall not cross over property other than that of the customer being served unless

the Company has been provided an executed right-of-way agreement or permit from the owner of

such property.

5.3 Mobile Homes or Mobile Home Parks

The Company has an established policy for extending electric service to mobile homes and may

assist in planning the installation of mobile home parks. The Company's tariffs, as filed with the

PSC of WV, shall apply to the installation and use of the service furnished.

Meter and service facilities for a mobile home or mobile home parks will be determined on a case-

by-case basis.

For non-subdivision type mobile home parks, the Company recommends a group meter

arrangement (Refer to Exhibit 14 for typical installations). Mobile home park operators shall be

responsible for the effective grounding of all mobile homes. Additional information is available

upon request from the Company.

5.4 Travel Trailer or RV Parks

Typically, electric service requirements for travel trailer or recreational vehicle (RV) parks will be

served through one metering point (refer to Section 3.4). The customer should contact the

Company for additional information.

15 September 2015

5.5 Central Pole Distribution Metering Service

A farm or commercial operation with specific load requirements may have service from a

customer-owned central distribution service drop. The customer shall furnish, install, and own a

pole centrally located with respect to the various buildings to be served. The central distribution

pole in each case shall be a dead-end pole, as far as the Company lines are concerned, without

any unmetered service extending beyond it.

If it is impractical to serve all farm buildings from a centrally located pole due to distance between

buildings or the necessity of crossing public roadways, the Company will provide services and

meters for separate accounts for each building, as conditions require.

For details, refer to Exhibit 11 for overhead and Exhibit 12 for underground central distribution

service installations.

6.0 PERMANENT SERVICE – UNDERGROUND

6.1 General

The customer, architect, or contractor shall contact the Company, prior to the start of construction

to ascertain from the Company the point of attachment for the Company-owned service lateral.

The Company will designate a location, as close as practical, for the point of service.

Based on an engineering evaluation, a Company representative will determine the pole,

transformer, handhole, pedestal, or manhole location to which an underground service lateral may

be extended. Refer to Exhibit 1 for specific customer and Company installation/ownership

responsibilities for each item associated with the service and for determination of the point of

service. The Company retains ownership of conductors and equipment it supplies. In special

situations, if the point of service varies from Exhibit 1, the customer’s installation documents will

clearly designate the equipment ownership and the exact point of service.

The contractor, developer, or customer shall provide all trenching, conduit, and backfilling as well

as a clear, graded path for installation. The customer shall be responsible for installing the service-

lateral conduit. The Company shall install and maintain the service lateral conductors to the

service point. The Company shall own and maintain all service lateral facilities, including the

service-lateral conduit installed by the customer.

Before excavating, refer to Sections 3.13 and 3.14 for locating and marking underground facilities.

Refer to Exhibit 24 for general trench details for direct buried cables and conduit installations.

Since the actual trench dimensions may vary by changes to final grade, soil condition, location,

and other factors, it is necessary to confirm specific trench dimensions with the Company

representative.

The customer shall provide a trench that is well tamped. Settlement and frost heave of trench

backfill can result in damage to service cable, meter sockets, and house siding. The customer

should install ground movement protection per NEC 300.5 (J). The Company recommends a slip-

joint conduit product, available from several vendors and suppliers.

The commercial customer installed underground service conductors to a pad-mounted

transformer shall be of sufficient length to allow the Company to complete the final electrical

connections.

The customer shall be responsible for connecting all service entrance conductors to any form of

customer-owned disconnecting devices or equipment. The Company will be responsible for

providing all connectors and making all connections to its power transformers, metering cabinets,

manholes, handholes, and pedestals regardless of whether involved conductors are Company or

customer owned.

September 2015

Refer to Section 3.8 and Exhibit 5 for grounding requirements.

Additionally for customer installed and owned underground service conductors, if a customer

increases load, the customer is responsible to verify that ampacity, voltage drop, and voltage

flicker limitations are suitable to serve the load. If load is being added, the customer shall advise

the Company so that the Company can ensure all Company associated facilities are adequate to

serve the increased load.

There should be no fence, guardrail, wall, or other obstruction placed near pad-mounted

equipment (e.g., transformers, handholes, pedestals, switchgear) that would limit the Company

from performing maintenance or repair on the equipment. This includes any tree, shrub, bush, or

other vegetation that would have to be removed in order to operate, maintain, or replace

equipment. The minimum clearance is three (3) feet from the back and sides, and ten (10) feet

from the front of all pad-mounted equipment or any pad-mounted switchgear doors. Refer to

Exhibits 22 and 23. Additionally, a customer shall not cover (even partially) any of these devices

with plants, mulch, dirt, rocks, artificial rocks, or other landscaping as this prevents them from

being quickly located, safely operated, as well as accelerating their corrosion. Company shall not

be responsible for replacing shrubs, plants, fences, wall screenings, or other obstructions that

need to be removed for maintenance or restoration work.

6.2 Underground Services from Overhead Lines

The Company supplies and installs all underground service laterals from the Company’s overhead

lines. The customer is responsible for the trenching, backfilling, and conduit.

6.3 Underground Services in Underground Residential Areas

For single-phase underground services at 400 amps or less, the Company shall install only one

set of service cables sized for the expected load. Multiple or parallel sets of cables are not

provided for services at 400 amps or less. Refer to Exhibit 1 and Exhibit 8.

For services greater than 400 amps, the customer shall consult the Company as soon as possible

during the building design stage to discuss the multiple or parallel cable service requirements.

Due to connector physical limitations, cable size shall be limited to 750 kcmil when terminating in

a handhole, pedestal, or in a single-phase pad-mounted transformer.

6.4 Underground Services in Underground Commercial Areas

It is imperative that the customer contact the Company as soon as practical in the customer’s

electrical design/planning stage to ensure that appropriate accommodations can be made for the

required Company facilities. The customer shall provide the Company with suitable space at a

location designated by the Company to accommodate the necessary transformation and switching

equipment required to supply the customer’s load. Space requirements may vary depending on

the customer’s load and service requirements, as well as the availability of Company facilities in

the area.

The Company shall provide, install, and maintain the necessary primary cable, transformer(s), and

switchgear to provide electric service as well as a pad-mounted enclosure, handhole, pedestal, or

other suitable means to terminate the service lateral cable.

Due to connector physical limitations, cable size shall be limited to 750 kcmil when terminating in

a single-phase pad-mounted transformer and limited to 1000 kcmil when terminating in a three-

phase pad-mounted transformer. For underground services at 400 amps or less, the Company

shall own and install only one set of service cables sized for the expected load. Multiple or parallel

sets of cables shall not be acceptable for services at 400 amps or less, unless prior written

agreement is made with the Company.

17 September 2015

When no outdoor location is available, other options may be considered. Those options will

require written approval from the Manager of Regional Engineering Services. This needs to be

completed early in the building design/planning stage. Additional special needs and design

specifications (Company, OSHA, NESC, NFPA, NEC, etc.) will be discussed so that the

appropriate safety, maintenance, and operating conditions can be satisfied. The Company’s

equipment shall be accessible at all times.

For services greater than 400 amps, the customer shall consult the Company as soon as possible

during the building design stage to discuss the multiple or parallel cable service requirements.

Where a service raceway or duct enters from an underground distribution system, the customer

shall seal the end within the building with suitable compound to prevent the entrance of moisture

(water) or gases. Spare or unused ducts shall also be sealed.

Refer to Exhibits 15, 16, 18, 19, 20, and 21 for typical installations.

6.5 Underground Services in Central Business District Network Areas

This is not applicable in Mon Power or Potomac Edison - West Virginia.

6.6 Transformer Foundations & Vaults

The customer shall provide a suitable above ground external site to accommodate a pad-mounted

transformer. The site shall have compact, level ground, and not subject to flooding or pooling

water. The area selected should avoid high contamination areas and areas subject to vehicle

damage (e.g., delivery trucks, garbage trucks, snowplows, large farm equipment, etc.). The

provided area shall be of sufficient size to accommodate the installation, removal, maintenance,

and upgrades in a safe manner.

For single-phase installations, the customer shall provide the excavation, and provide and install

the base material (per Exhibit 29). The Company shall provide and the customer shall install all

single-phase box pad foundations.

For three-phase installations, the customer shall provide the excavation and shall provide and

install the base material, grounds, and a concrete transformer pad in accordance with Exhibits 26,

27, and 28.

If such a site is not available, alternate options will be evaluated and approved by the Manager of

Regional Engineering Services. If a transformer vault is the only option available, the vault shall

be furnished and maintained by the customer on the customer’s premises at the customer’s

expense, in accordance with national, local, and Company requirements.

Transformer vaults may contain only the supply transformers and associated primary equipment

and, where necessary, customer-owned secondary bus. Under no conditions are service-meters,

customer-owned fuses, switches, or other customer-owned equipment to be installed therein.

Secondary devices and service meters, however, should be installed as near the transformer vault

as practicable, but not in it.

For certain high usage customers, current and voltage instrument transformers constitute a part

of the Company's metering equipment. For distribution secondary voltages, they are usually

installed in instrument transformer enclosures. For vaults in buildings, these enclosures are

located outside the transformer vault, preferably on the vault wall, unless some other more

desirable location is approved by the Company. Refer to Exhibit 19 and 20 for a typical metering

installation with current transformers.

6.7 Mobile Homes or Mobile Home Parks

Refer to Exhibits 13 and 14 for typical installations.

September 2015

7.0 METER INSTALLATIONS

7.1 General

Meters and meter testing devices are furnished, installed, and maintained by the Company. These

devices are Company-owned and shall not be moved or the connections changed by any person

other than authorized employees of the Company (refer to Section 3.10).

All metering shall be installed on the line-side of the customer's main disconnecting means except

for the following:

• A 480Y/277-volt self-contained metering installation,

• Where the Company requires a non-fusible meter disconnect ahead of the meter (refer to

Exhibit 15),

• Where the NEC requires a main disconnect ahead of a group of more than six (6) meters

(refer to Exhibit 16).

The customer shall consult the Company prior to purchasing or installing equipment.

Meter sockets, metering transformer cabinets, and all other enclosures and switch boxes installed

on the line side of the meter shall be equipped with provisions to accept a Company meter seal

before connection will be made by the Company. Meter sockets, transformer cabinets, and other

meter service enclosures shall not be used by the customer as junction boxes - only service

entrance conductors are permitted. Metered and unmetered conductors shall not be installed in

the same conduit, enclosure, or raceway. All energized meter sockets shall be properly covered

at all times especially if the meter has been removed. Meter sockets and service conduits shall

not be recessed into the wall. Unmetered service entrance cables or service entrance conduits

on buildings, poles, or structures shall not be concealed or recessed.

All self-contained, single-position meter sockets will be furnished by the Company and installed

by the customer. In the event of a failure of a Company-owned standard meter socket, the

Company will repair the socket or provide a replacement for the failed socket. The customer is

responsible for the installation of the replacement socket. If the customer’s service entrance

conductors require replacement, the Company will furnish a replacement socket to the customer

for installation by the Customer’s electrical contractor.

Meter installations that have the meter socket as part of a pedestal, multi-metered equipment, or

attached to an integral part of customer-owned service equipment shall be approved by the

Company prior to purchase and installation by the customer.

The Company, in accordance with the rate schedule selected and the type of service supplied,

determines the capacity and type of meter installation to accommodate the customer's load.

7.2 Meter Locations

The customer shall provide space for the installation of the Company's meters and equipment at

an outside location designated by the Company. Outdoor meter locations are required for all

meters except where the Company gives approval otherwise.

Outdoor

All new outdoor meter installations shall be located on the building at the nearest practical point

from Company facilities and readily accessible to authorized Company representatives. If the

nearest point is not feasible due to physical obstructions, such as garage doors or windows, the

Company shall choose an alternate location closest to its service facilities.

The meter socket shall be installed so that the center of the socket is approximately five feet above

the finished grade. Exceptions to this requirement to avoid obstacles or maintain safety shall be

19 September 2015

approved prior to installation. Meter socket height for pedestals, multi-meter equipment, or meter

sockets attached to or an integral part of customer-owned service equipment shall be approved

by the Company.

Clearance in front of and to the sides of meter sockets and metering equipment shall be

maintained per NEC Article 110.26 (30-inch width and 36 inches in front of the meter and extend

from the grade, floor, or platform to a height of 6.5 feet or the height of the equipment, whichever

is greater). The above clearances shall be maintained regardless of structural changes of the

building. The location should not be subject to severe vibration. Meters and metering equipment

shall not be installed in dangerous locations or locations where the meter readers or service

personnel may inadvertently damage flowerbeds or shrubbery or where it will be necessary for

them to climb over fences or other obstructions to perform their work. The meter socket shall not

be installed in carports, open porches, or other such areas that may be enclosed by walls or

screens. Additionally, they shall not be installed in locations where they may be accidentally

damaged, such as on buildings where they will extend unguarded into alleys, driveways, drive-

thrus, or where they will cause inconvenience to the customer or the Company.

A meter may be located on a customer-owned pole with prior Company approval. This pole shall

be yellow pine, cedar, or equivalent, pressure-treated and provide proper clearances (refer to

Exhibit 2). Before installing the pole, the customer should consult the Company for proper size

(length and class) and setting depth. Any metering installation on a Company-owned pole shall

have the specific written approval of the Company.

The customer shall install steel concrete filled barrier posts to protect metering equipment where

vehicle traffic may interfere with or damage such equipment. Refer to Exhibit 30.

Meters shall not be located closer than three (3) feet to any natural gas equipment. For locations

near tanks containing flammable gas or liquid (e.g., propane, gas or oxygen) meters shall be no

closer than fifteen (15) feet.

Indoor

Indoor installations shall be preapproved by the regional Metering Services Section.

Where an indoor installation is required, the meters should be located on the first floor or in the

basement where they shall be readily accessible to authorized Company representatives. The

location should not be subject to severe vibration, excessive dampness, high magnetic fields, or

excessive heat and shall be installed in accordance to the NEC.

7.3 Group Meter Installations

In multiple occupancy (two or more occupancies) buildings, where several floors, apartments,

stores, etc., are rented separately, meters and service equipment shall be located preferably all

together. In high-rise buildings, it may be necessary to have several meter locations, possibly

every other floor or every third floor as may be necessary.

The meter room or space shall be readily accessible to all tenants and Company representatives

at reasonable hours. This room shall be for the sole purpose intended and shall meet local fire

codes as well as the NEC. This room shall not be used for the storage of materials or equipment.

Refer to Exhibit 16 for typical indoor/outdoor installation for multiple occupants.

7.4 Meter Relocations

When alterations or additions to a building or its wiring require a change in the meter location, the

customer shall notify the Company before proceeding with any work. The customer may be

responsible for the Company’s cost for facility modifications. The customer shall be responsible

for all costs incurred in the moving the meter socket and wiring.

September 2015

7.5 Minimum Meter Sockets Requirements

Meter sockets (single-position) for a service of 400 amps or less are supplied by the Company

and installed by the customer. For other service sizes, refer to Exhibit 1 for customer/Company

responsibilities. All meter sockets shall meet the minimum requirements as defined below. For

services greater than

400 amps, the customer should consult the Company for the appropriate

metering equipment.

Minimum Requirements For All Meter Sockets

•

Shall be UL listed and labeled

• Meter socket jaws shall be tin plated copper and spring supported

•

Lugs shall be extruded aluminum tin plated

•

Sockets shall be 5

terminal adaptable (at the 9 o’clock position)

•

Sockets shall be ringless type with clasp and slot closure

• Sockets shall have ¼-inch ground wire knockout

•

Cardboard or plastic protector

•

Triple ground lug (triplex)

•

Shall accept blanking plate

• Meter sockets designed for underground service connections shall be side-wired

• Dual use meter sockets designed for both overhead and underground service connections shall be

side-wired

Residential Single-Phase Commercial Single- & Three-Phase

 Shall have bypass horns  Shall have lever-operated jaw release and by-pass rated for

100% continuous duty (does not apply to single-phase

temporary services).

 All sockets shall have the Landis & Gyr HQ Series, the Milbank

HD Series, or the Eaton/Cutler Hammer MSL Series Block

Assembly.

Additional Requirements for Specific Socket Types

Single-Phase Single-Position Overhead 100 Amperes & 200 Amperes:

• Small hub opening (minimum)

• Lug size - #6 AWG to 2/0 AWG (for 100 A) or #2 AWG to 350 kcmil (for 200 A)

• Bottom knockout – 2½-inch conduit minimum

• Hub not included

Single-Phase Single-Position Overhead 400 Amperes:

• Large hub opening

• 3/8-inch stud lug size - #4 AWG to 600 kcmil

• Bottom knockout – 3-inch conduit minimum

• Large hub opening

• Bypass lever with jaw release

Single-Phase Multiple-Position OH/UG 125 Amperes:

• Small hub opening (minimum)

• Lug size - #6 AWG to 2/0 AWG (load) and #2 AWG to 350 kcmil (line)

• Bottom knockout – 3-inch conduit (for incoming utility cable)

• Hub not included

Single-Phase Multiple-Position OH/UG 200 Amperes:

• Large hub opening

• Lug size - #2 AWG to 350 kcmil (load) and #6 AWG to 400 kcmil (line)

• Minimum 2-inch conduit per position bottom knockout, additional bottom knockout – 3-inch conduit (for

incoming utility cable)

• Hub not included

21 September 2015

Single-Phase Multiple-Position OH/UG 125 Amperes with disconnect switch:

• Small hub opening (minimum)

• Lug size - #6 to 2/0 AWG (load) and #4 AWG to 350 kcmil (line)

• Bottom knockout – 3-inch conduit (for incoming utility cable)

• Hub not included

• Disconnect switch

• Side-wired

Single-Phase Multiple-Position OH/UG 200 Amperes with disconnect switch:

• Large hub opening

• Lug size - #2 AWG to 350 kcmil (load) and 1/0 AWG to 600 kcmil (line)

• Bottom knockout – 3-inch conduit (for incoming utility cable)

• Hub not included

• Disconnect switch

Single-Phase Single-Position UG 200 Amperes:

• Lug size - #2 AWG to 350 kcmil

• Bottom knockouts – two 3-inch conduits

• Side-wired

Single-Phase Single-Position UG 400 Amperes:

• 3/8-inch stud with lug size - #4 AWG to 600 kcmil

• Bottom knockouts – two 4-inch conduits

• Bypass lever with jaw release

• Side-wired

Single-Phase Single- and Double-Position UG Pedestal 200 Amperes:

• Lug size - #2 AWG to 350 kcmil

• Stabilizing foot or base

• A hasp for a padlock may be provided in place of barrel lock

• Grounding provisions (if the pedestal is metal, it shall be grounded to meter socket ground or have

another method of grounding it)

• 36 inch minimum below grade (including stabilizing foot or base)

• Series main breaker

Poly-Phase Single-Position Self-Contained OH 125 Amperes & 200 Amperes:

• Small hub opening (minimum)

• Lug size - #6 to 2/0 AWG (for 125 A) or #6 AWG to 350 kcmil (for 200 A)

• Bottom knockout (min) – 2-inch conduit (125 A) or 3-inch conduit (200 A)

• Seven-terminal three-phase four-wire

Poly-Phase Single-Position Self-Contained OH/UG 400 Amperes:

• Large hub opening

• 3/8-inch stud with lug size - #6 AWG to 600 kcmil

• Bottom knockout – 4-inch conduit

• Seven-terminal three-phase four-wire or five-terminal three-phase three-wire

• Side-wired

Poly-Phase Single-Position Self-Contained UG 200 Amperes:

• Lug size - # 6 AWG – 350 kcmil

• Bottom knockout (min) – 3-inch conduit

• Seven-terminal three-phase four-wire

• Side-wired

September 2015

Gangable Sockets:

• Maximum height to center of top socket 72 inches

• Minimum height to center of bottom socket 24 inches (indoor) or 30 inches (outdoor)

• Minimum spacing between meters eight (8) inches

• Five jaw standard for three-phase in, single-phase out (for 120/208 V three-wire applications)

• 400-A units approved on a case-by-case basis

• Residential units – no bypass lever; Commercial units – bypass lever required

• A hasp for a padlock may be provided in place of barrel lock

• 480-V units shall have disconnecting means on source side of each socket with provisions for meter seal

and/or padlock

7.6 Metering Equipment Installation Guideline Summary

• The Company shall approve all metering equipment locations.

• The meter socket shall be mounted level.

• Mount the meter socket on a solid part of the structure.

• Use corrosion inhibited mounting hardware.

• Do not mount the meter socket with nails.

• Meter socket shall be surface mounted. Do not build-in or enclose the meter

socket or meter within the structure.

• Do not recess the meter socket in brick, masonry, or siding.

• The installation shall meet the requirements set forth by the NEC and any local,

state, or federal codes that apply to the installation. For installations that require

electrical inspection, the inspection is required before the installation is connected

to the Company’s system.

• It is recommended that a qualified electrical contractor perform all work on

customer facilities.

• Customer’s meters, auxiliary devices, relays, etc., shall normally not be connected

to the Company’s metering circuits.

• The Company shall furnish the metering facilities required in accordance with its

standard rate schedules.

• After an installation is made, changes in location of meters for the convenience of

the customer will be at the customer’s expense, after the necessary service

entrance wiring to the new location has been completed by the customer.

• Only service entrance conductors may run through meter sockets or meter

connection boxes.

• Meter sockets/enclosures shall not be used as junction boxes.

• All equipment furnished by the Company (excluding self-contained meter sockets)

shall remain its exclusive property and the Company shall have the right to remove

the same after termination of service for any reason whatsoever.

• For identification purposes, it is necessary that wherever two or more meters are

grouped at one location, all sockets/metering equipment (inside and out) and

breakers shall be plainly and permanently marked to designate the particular

apartments, suites or offices served (e.g., Apt 1A). Likewise, the apartment or

suite entrance(s) shall be identified accordingly (e.g., APT 1A). Tags shall be

used marking entrance equipment or service or service conductors, whereas

sockets or meter connection boxes may be marked by neat stencils with paint

as well as by the use of permanent tags (label maker tags are not acceptable).

These identification markings shall be located as follows:

 Inside main disconnect electrical panel in the apartment or suite,

 Inside the meter socket near the jaw assembly, or

23 September 2015

 On the cover of both main disconnect panel and meter socket.

• For multi-meter installations, any unmetered positions shall have the cardboard

shipping covers replaced by plastic protectors.

• Metered and unmetered conductors shall not be in the same trough, conduit, or

wireway.

• For typical installations, refer to Exhibits 6, 8, 11, 12, 13, 14, 15, 16, 17, 18, 19,

20, and 21. In unusual cases, the customer should contact the Company.

7.7 Minimum Size Meter Socket - 480-Volt Services

The smallest permissible size meter socket on 480Y/277-volt three-phase four-wire services is

200 amps.

7.8 Installations Requiring 400 Amperes & Less of Continuous Metering Load

Typically on new installations or on existing installations where the service entrance conductors,

service entrance panel, or main disconnect switch are rearranged, the meters shall be installed

outdoors. If an indoor installation is required, the customer shall consult the Company before

starting the installation.

7.9 Installations Requiring Over 400 Amperes of Continuous Metering Load

The regional Metering Services Section shall determine in each case (either new or to be rebuilt)

the type of meter installation to be made.

Instrument transformers are required for these installations. In most situations, the Company shall

supply and the customer shall install a current transformer cabinet or mounting facility in

accordance with Company requirements. Refer to Exhibits 19 and 20. These instrument

transformer cabinets shall not be used as junction boxes or raceways (troughs). Other alternative

current transformer locations (e.g., in pad-mounted transformer), as determined by the regional

Metering Services Section, may be applicable as per Exhibit 21. All instrument transformer

locations shall be readily accessible to authorized Company representatives for checking and

testing. However, before such an installation is made, the Company shall be consulted regarding

the meter location and facilities required.

When a phone connection to the meter is required by the Company or requested by the customer,

the customer shall provide a telephone line and conduit to the meter socket. Monthly charges for

the phone connection are the customer’s responsibility. Customer shall contact the regional

Metering Services Section for details.

When the space above the instrument transformer cabinet is intended as the location for the meter

or meters, it is necessary that adequate space be reserved for this purpose.

Where the instrument transformer and/or service conductors are of such size that it is not practical

to use instrument transformer cabinets, the current transformers may be mounted, at the

customer's expense, in a bus structure. The current transformer compartment shall have a hinged

lockable door. However, before such an installation is made, the Company shall be consulted

regarding the meter location and facilities required.

For services exceeding 2400 amperes, the customer shall provide a switchgear enclosure for

metering. Switchgear compartments meeting IEEE C57.12.28 shall be a minimum of 36-inches

high by 30-inches wide by 20-inches deep with a bus separation of at least 10.5 inches on center,

7.5-inch minimum separation from the enclosure sides, and located on the supply-side of any

protective equipment. The bus dimension shall be a maximum of five (5) inches to allow for

window type current transformers. The customer shall contact the regional Metering Services

Section to determine specific details and if the proposed installation allows for an alternative

metering arrangement.

September 2015

7.10 Approved Current Transformer Cabinets

When a current transformer cabinet is required, the Company shall provide an approved unit from

the table shown below. These cabinets shall not be used as junction boxes for circuit extensions

and shall have line and load sides identified.

All current transformer cabinets listed below are rated for indoor/outdoor use unless otherwise

noted.

The short-circuit current ratings that will be labeled on the current transformer cabinets are

included next to the catalog numbers listed below. This information is being provided so that the

customer can select a unit with a short-circuit current rating equal to or greater than the available

short-circuit current at the cabinet as may be required by the local or state inspection authority.

Current-Transformer Cabinets (400 Amperes to 2400 Amperes):

• Shall be UL listed and labeled as a “Metering Transformer Cabinet,”

• Use 14 gauge electroplated galvanized or equivalent gray painted steel

(or aluminum with equivalent physical strength and corrosion resistance),

• Outdoor type shall be weatherproofed,

• Double door with stainless steel hinges (or equivalent hinges for

aluminum cabinet),

• Padlockable handle (for Company lock) on door with internal mechanism

for three points of latching: top of door, bottom of door, and handle,

• Each door shall be equipped with a non-detachable door stop for holding

it in a fixed open position,

• Typical dimensions for cabinets rated 400 A to 800 A: 36-inch wide, 36-

inch high, and 10-inch deep

• Typical dimensions for cabinets rated 1000 A to 2400 A: 42-inch wide,

60-inch high, and 20-inch deep,

• Removable copper bus bar on each phase for installation of window-type

current transformers (Company will provide current transformer

dimensions upon request),

• Each bus bar shall be drilled and tapped on both ends with a 10-32 screw

to facilitate connection of meter potential wires, and

• Bus support brackets on each phase shall be spaced to accommodate

installation of standard bar-type current transformers.

25 September 2015

Approved Manufacturer/Catalog Numbers

Manufacturer

CT Cabinet Catalog Number

Short-Circuit Current Rating

Size: 600 - 800 Amperes

East Coast Panelboard

CTJ-800-A (indoor)

50,000 amps *

CTJ-800R-A (outdoor)

Erickson Electrical

CT-84-FECD

100,000 amps

Hoffman Enclosures A800HCT1R 50,000 amps

Lake Shore Electric JCTC-Series 50,000 amps

Brooks Meter Devices

507U7591-1

10,000 amps

Milbank U5990-O 50,000 amps

Nav-Tech

CT-800 (indoor)

CT-800R (outdoor)

50,000 amps

The Durham Company

1011245

50,000 amps

Size: 1000 Amperes

East Coast Panelboard

CTJ-1000-A (indoor)

50,000 amps*

CTJ-1000R-A (outdoor)

Erickson Electrical

CT-124-FECD

100,000 amps

Lake Shore Electric MCTC-Series 50,000 amps

Size: 1200 Amperes

East Coast Panelboard

CTJ-1200-A (indoor)

50,000 amps*

CTJ-1200R-A (outdoor)

Erickson Electrical

CT-124-FECD

100,000 amps

Lake Shore Electric

MCTC-Series

50,000 amps

Size: 1600 Amperes

East Coast Panelboard

CTJ-1600-A (indoor)

50,000 amps*

CTJ-1600R-A (outdoor)

Erickson Electrical CT-164-FECD 100,000 amps

Lake Shore Electric

SCTC-Series

100,000 amps

Size: 2000 Amperes

East Coast Panelboard

CTJ-2000-A (indoor)

50,000 amps*

CTJ-2000R-A (outdoor)

Erickson Electrical CT-204-FECD 100,000 amps

Lake Shore Electric

SCTC-Series

100,000 amps

Size: 2400 Amperes

East Coast Panelboard

CTJ-2500-A (indoor)

50,000 amps*

CTJ-2500R-A (outdoor)

Erickson Electrical

CT254-FECD

100,000 amps

Lake Shore Electric SCTC-Series 100,000 amps

* To achieve rating, customer must wrap line cables together and load cables together with nylon rope per

manufacturer’s instruction.

September 2015

7.11 Service at Voltages Greater Than 600 Volts

Service at primary distribution, subtransmission, or transmission voltage level may be available

dependent upon the size of the load served, location of the facility, and other economic factors.

The customer should contact the local Engineering Services Section for additional information.

The customer shall contact the Company well in advance of the time such service will be required

so that the customer's and the Company's engineering, design, and construction work may be

properly coordinated and equipment made available.

7.12 Disconnect Requirements

Multiple Meter Installations

Disconnect requirements on installations with multiple meters vary dependent upon the nature of

the installation and level of load served. For disconnect (main and/or individual meter)

requirements, the customer shall contact the regional Metering Services Section.

480-Volt Self-Contained Meter Installations

For all single-phase and three-phase 480-volt services with self-contained metering, a non-fused

disconnecting means is required on the source side of the meter socket. The disconnecting means

shall be installed, owned, and maintained by the customer. The disconnecting means shall have

provisions for a Company meter seal and/or padlock. Refer to Exhibit 15 for details.

For 480-volt multiple metering units (i.e., gang sockets), a disconnecting means is required on the

source side of each socket as specified above for single meter installations. This requirement

also applies to 480-volt multiple metering units having a main disconnect. Refer to Exhibit 16 for

details.

The customer shall contact the Company’s Metering Services Section during the electrical design

stage to discuss the 480-volt meter disconnect requirements and to obtain approval for the

proposed installation.

8.0 CUSTOMER EQUIPMENT

8.1 Motors (Inrush Limitations & Motor Protection)

Single-Phase Motors

1. All single-phase motors with ratings of one hp and larger should be connected for supply at

240 volts whenever it is practical, in order to minimize voltage fluctuation in the wiring system.

Where service is supplied from a 208Y/120-volt system, these motors should be purchased

for operation at 208 volts.

2. Motor installations for air conditioning equipment, farm applications, and heat pumps in ratings

of one to seven and one-half (7-1/2) hp should be of the capacitor start-capacitor run design.

The Company shall be notified of each installation of five hp or more. In addition, the customer

shall notify the Company before installing central air conditioning or heat pumps.

3. Overload protection must be provided for all motor circuits in accordance with National

Electrical Code requirements.

4. The use of automatic time-delay circuit breakers for circuit protection is strongly recommended

and where fuses are used, they should always be of the time-delay type. In many instances,

this time-delay will prevent unnecessary shutdowns due to the tripping of an instantaneous

type circuit breaker or blowing of ordinary short-time fuses by large currents resulting from

motor starting, temporary overloads, or temporary low-voltage conditions.

27 September 2015

Three-Phase Motors

1. Before any three-phase motors are installed, the Company shall be consulted to determine

the character and adequacy of the available service.

2. The customer shall provide nameplate information for all motors 10 hp or greater to the

Company. The Company will provide the maximum permissible inrush for the location and for

the conditions of that particular installation.

3. The use of reverse phase relays, phase failure relays, and low voltage relays, preferably of

the adjustable time-delay type, with circuit breakers or equivalent devices, is highly

recommended. These devices are desirable to disconnect motors automatically that cannot

be safely reversed or would be damaged by a phase or voltage failure. Such devices shall be

furnished, installed, and maintained by the customer at the customer’s expense (refer to

Section 8.8).

Starting Currents – General

1. Motor starts can produce voltage fluctuations resulting in objectionable flicker on lighting

supplied by the same or nearby circuits.

2. Starting of large three-phase motors and operation of furnaces and welders requires special

consideration of the power supply and wiring. The Company may assist the customer in

planning these installations; and in every case, the Company must be notified so that

adequacy of the service facilities may be determined and changes may be made if necessary.

Starting Currents - Frequently Started Motors

Frequently started (i.e., more than four starts per hour) single-phase motors for general use, such

as for refrigerators, oil burners, water pumps, and similar devices, should have a locked rotor

current not exceeding 20 amperes for operation at 120 volts and 25 amperes for operation at 240

volts. These motors are permissible on the system.

Starting Currents - Intermittent Started Motors

1. Single-phase motors for installations such as heat pumps, central air conditioners, grain

dryers, etc., with locked rotor currents not exceeding 175 amperes served at nominal 120/240

volts or network 120/208Y volts, may be connected to the single-phase service furnished

through one meter.

2. Motors that have starting currents exceeding the limits stated in "Starting Currents - Frequently

Started Motors" and in item (1.) of Intermittent Started Motors above should not be installed

without the consent of the Company.

3. The maximum permissible motor starting currents, as indicated in item (5.) below, shall apply

to the application of manually or infrequently started motors. These values are based on not

more than four starts per hour with long periods of continuous operation under maximum load

conditions.

4. Where equipment ratings or inrush characteristics other than those covered in this section are

being considered, the Company shall be consulted. The starting currents permitted will

depend upon the frequency of start of the motor, the size, and character of the customer's

load, and the capacity of the Company's system in the area. The maximum allowable starting

current will be that value which in the Company's opinion can be supplied without causing

undue interference with service to other customers.

5. Maximum Permissible Motor Starting Currents

September 2015

a. Equipment with motors rated in horsepower:

Equipment Rated at: Total Locked Rotor Current not to Exceed:

120 volts, single-phase 50 amps

208 or 240 volts, single-phase

2 hp or less 60 amps

2 hp to 6.5 hp 60 amps plus 20 amps/hp over 2 hp

Over 6.5 hp Consult the Company

208 or 240 volts, three-phase

2 hp or less 50 amps

2 hp to 19.9 hp 50 amps plus 14 amps/ hp over 2 hp

Over 19.9 hp Consult the Company

b. Room and unitary air conditioning or heat pump equipment rated in Btu per hour (Btu/h).

Note: 12,000 Btu/h equals one ton.

Equipment Rated at: Total Locked Rotor Current not to Exceed:

120 volts, single-phase 50 amps

208 or 240 volts, single-phase

20,000 Btu/h or less 60 amps

20,000 Btu/h to 43,333 Btu/h 60 amps plus 3 amps/1000 Btu/h in excess of

20,000 Btu/h

Over 43,333 Btu/h Consult the Company

208 or 240 volts, three-phase

20,000 Btu/h or less 50 amps

20,000 Btu/h to 50,000 Btu/h 50 amps plus 2.5 amps/1000 Btu/h in excess of

20,000 Btu/h

Over 50,000 Btu/h Consult the Company

6. Definitions & Notes for Motor Starting Requirements

a. Total locked rotor current is defined as the steady state current taken from the supply line

with the motor rotor or rotors locked, with all other power-consuming components

including a current-reducing starter if used connected in the starting position, and with

rated voltage and frequency applied.

b. Where the equipment contains more than one motor and some motors are arranged for

sequence starting, locked rotor current applies to that combination of power-consuming

components simultaneously started that produces a higher draw of starting current than

any other combination. In such sequence arrangements, the subsequent motor(s) shall

not be started for a minimum of 1/2 second after the preceding motor(s) have completed

their starting mode.

c. Where the design of the equipment is such that unequal currents appear in the supply

wires (i.e., auxiliary motors on single-phase equipment or single-phase auxiliary motors

on three-phase equipment), locked rotor current applies to the supply wire carrying the

largest current.

d. For three-phase motors and equipment rated at voltages other than 240 volts, the locked

rotor currents specified shall be multiplied by the inverse ratio of the voltages [For

example, for a 480-volt motor, the locked rotor current would be the value in the table in

item (5) above multiplied times the ratio 240/480 (0.5)].

29 September 2015

8.2 Power Factor

It is desirable to maintain the power factor of any load as near to unity as possible.

In general, the customer power factor shall be between 85 percent (lagging) and 99 percent

(leading) at the customer’s peak load. If power factor corrective equipment is necessary, it,

together with required switching equipment, shall be provided and maintained by the customer at

the customer’s expense.

In general, capacitors must be applied more carefully than most types of electrical equipment in

order that satisfactory operation and maintenance will result. The customer should consult with

the Company before any installations of this type of equipment are made.

8.3 Welders & Industrial Furnaces

The Company may assist its customers in planning installations of electric welders and industrial

type furnaces. To have ample time to determine the electrical supply requirements, the customer

shall consult the Company when such installations are being planned and before the customer

commits to the purchase of the equipment.

8.4 Commercial Cooking, Space Heating, Water Heating, & Ice / Snow Melting

In some instances, installations of commercial cooking, space heating, water heating (including

tank-less), ice and snow melting, and similar equipment require additional service capacities for

satisfactory operation. Before any such installations are made, consultation with the Company is

advisable. The customer shall contact the Company before installing water heating (including

tank-less) in excess of a total of 5,500 watts.

8.5 Low-Voltage Surge Arresters (600 Volts or Less)

When low-voltage surge arresters are installed by the customer, they shall not be connected to

the service drop conductors, to the service entrance conductors, or installed in the meter socket.

Where installed to protect utilization equipment, low-voltage surge arresters may be either inside

or outside the enclosure containing the equipment to be protected or installed at the service

equipment. These arresters should never be considered as taking the place of the bond between

the neutral or grounded conductor and the metallic systems at ground potential such as: metallic

siding, water, waste lines, central heating, television towers and antennas, and sometimes

lightning rods, but only as devices which may help to reduce appliance failures.

8.6 UPS, Cogeneration, Back-up Generation, & Interconnected Generation

It is necessary to consult with the Company before considering or commencing design of such a

system, due to the potential safety hazard involved. In addition, if generation can run in parallel

with the Company supply system; obtain additional information on interconnection requirements

from the Company's local Engineering Services Section. It is specifically prohibited to operate

generation in parallel with Company facilities unless the Company has approved the

interconnection design.

When installing emergency generators, customers shall employ a switch that will prevent electrical

backfeed onto Company facilities when the generator is in operation.

Retail Interconnection applies to current retail customers who add generation to their side of the

utility meter and interconnect to the electric grid to reduce the energy delivered by their electric

utility. Retail interconnections are governed by the retail service tariffs, which are filed with and

approved by the PSC of WV. Additional information on interconnected generation can be found

at www.firstenergycorp.com

. Choose Mon Power or Potomac Edison from the drop-down menu

at the top of the page, and then click on “Generator Interconnection Process” under “General

Information.”

September 2015

8.7 Harmonic Producing Equipment

Customers shall meet the requirements of IEEE Standard 519 Section 10, Recommended

Practices for Individual Customers. Typical examples of harmonic producing equipment are

rectifiers, Silicon-Controlled Rectifier (SCR) drives, power supplies, inverters, arc-furnaces,

welders, etc.

8.8 Protective Devices

When requested, the Company shall provide necessary information regarding the required

interrupting capacity of protective devices to be installed at the customer’s point of service. Where

service is supplied from high short-circuit current systems, special power fuses, or breakers of

high interrupting capacity shall be used. While the Company will endeavor, where possible, to

anticipate system changes, which may affect these values, it does not assume responsibility or

liability with respect to such protective devices, nor guarantee their continuing adequacy against

increased interrupting capacity requirements resulting from system changes.

The service equipment installed, irrespective of type, should be of such capacity as to permit the

full utilization of the capacity of the service entrance conductors installed at the time of the original

installation. Circuit breaker type service equipment is preferable in all cases, and its use is strongly

recommended. However, fused type equipment is also acceptable.

Protection against loss of voltage, voltage unbalance, undervoltage transient, sustained

overvoltage, phase reversal, loss of synchronism, overcurrent, short circuit, and single phasing is

highly recommended for three-phase equipment and is the responsibility of the customer.

Reverse phase relays must be provided on three-phase motors for elevators, cranes, hoists, or

any other equipment requiring constant direction of rotation, where reversal of power would result

in damage to the equipment.

As indicated in Section 3.6, the Company shall not be responsible in any way for damage to the

customer’s equipment that is due to failure of the customer to provide adequate protection.

8.9 Special Equipment

It is also necessary that the installation of any special equipment not covered in this section be

referred to the Company for advice before any commitments for purchase or installation are made.

Such special equipment shall include X-ray, induction and dielectric heating equipment, sign

flashers, compressors or radio transmission rectifiers, and other similar devices.

1. Customer shall provide trenching, conduit (when required), and backfill to Company requirements.

2. Customer/contractor shall contact Company for location of Company and customer electrical facilities and

the approved trench route for connecting them.

3. The customer/contractor shall not deviate from the Company’s approved trench route unless expressly

approved by an authorized Company representative.

4. Before excavation begins, the excavator shall notify the appropriate state one-call agency (refer to Sections

3.13 and 3.14). The trench contractor shall be responsible for any damage caused by the excavator.

5. Applicant shall also coordinate the installation of all other buried utilities that are installing their facilities

nearby, will jointly occupy the trench, or cross the electrical supply trench.

6. Minimum clearances between electric supply lines (direct buried or in conduit) and the following utility lines:

 Steam or cryogenic lines - six (6) feet (use of an approved thermal barrier may reduce this clearance),

 Fuel lines (gas, oil, propane, or other) - four (4) feet,

 Water, sewer, & telecommunication (i.e., telephone & CATV) lines - one (1) foot,

 Clearances from telephone & CATV lines may be reduced to 0 ft or no deliberate separation (a.k.a.,

random lay) if all involved parties agree and NESC Rules are met,

 Other utility companies (e.g., local water, sewer, and fuel) may require greater clearances than stated

above,

 If required (e.g., trenching through solid rock) clearances may be reduced to one (1) foot minimum if all

involved parties agree,

 Other facilities are prohibited from running above/below and parallel to the electrical cable without

specific Company’s approval.

7. The Company's minimum trench dimensions are based on providing adequate cover per NEC and NESC

codes (depth) and acceptable working areas (width). Minimum cover shall be maintained at all times. See

drawings for trench dimensions. Customer should contact the Company, if the trench must be more than four

(4) feet deep.

Owner (Code)

Customer-Installed Facilities (NEC)

(Inches)

Company (NESC)

(Inches)

Voltage

(Ø - Ø)

Direct

Buried

Cable

Rigid

Metallic

Conduit

(RMC)

Rigid

Nonmetallic

Conduit (RNC)

Street /

Road

Parking Lot

(Note 21)

Direct Buried Cable

0 – 600 V 24 6 18 24 24

> 600 V– 22 kV 30 6 18 24 30

> 22 kV – 40 kV 36 6 24 24 30

8. Customer shall clear the cable route of trees, tree stumps, boulders, or other obstructions. The excavato

shall grade the trench route to final grade level.

9. Customer/contractor shall not use power-excavating equipment within 18 inches of any existing buried cables

or other electrical or communications equipment.

10. Because of changing weather conditions and possibility of cave-ins, the excavator should not open the trench

any more than 24 hours before Company scheduled work. If a cave-in occurs, it is the customer/contracto

responsibility and expense to retrench before the Company can do its work.

11. Excavated material (“spoils”) should be placed on the field side of the trench (unless directed by the Company

otherwise), two (2) feet from the edge of excavations (per OSHA Standard 1926.651(j) (2)).

12. Standing water in the trench should be removed by pumping or draining (per OSHA Standard 1926.651(h)).

13. The bottom of the trench shall be relatively smooth, undisturbed earth, well-tamped earth, or sand, which is

free of rock, cinders, or sharp objects. For direct buried cables, a six (6) inch layer of select bedding (sand

or screening) may be required in certain soil conditions. Customer shall consult with the Company.

14. Conduit may be required in certain locations. Customer shall consult with the Company.

15. If conduit is used, secondary and service lateral conduits shall be sized per NEC. Use Schedule 40 PVC,

electrical grade conduit and a 30-inch minimum radius elbow at the terminal pole. Primary conduits are sized

for the installation of primary conductors. Customer shall contact the Company for the

roper primar

conduit diameter. Primary conduit shall be Schedule 40 PVC, electrical grade conduit. Use a 36-inch

minimum radius elbow at the terminal pole.

16. All joints shall be glued together. Conduit shall be cleaned and plugged at each end to keep water and dir

out. Customer shall install ¼-inch, unbroken nylon or polypropylene pull rope inside the conduit.

17. Before backfilling, the customer/contractor shall verify that the Company and local electrical inspector have

completed all required inspections of the trench (if required). In addition, the customer shall verify other

utilities that were approved to use joint trench have completed their work.

18. The customer/contractor shall backfill around all cables and conduits with six (6) inches of approved backfill.

Approved backfill shall be graded sand, stone dust, limestone dust, rock-free (1/4 inch or less diameter stones)

earth, or topsoil. Materials that "set up" such as fly ash, culm, and foundry waste are not acceptable. The

remainder of the trench shall be backfilled with native soil and not contain large rocks (greater than 4 inch)

or rocks with sharp edges. An additional six (6) inches of mounded backfill is recommended to allow fo

settling.

19. Backfill should be compacted in six-inch layers by hand or using with pneumatic or vibrating tamping

equipment to lessen the effects of settling. Note: “Machine compaction should not be used within six (6)

inches of the cable” (per NESC Rule 353A).

20. The customer/contractor shall bury warning tape above all customer-owned cables or conduits (

er NEC

300.Sd (3)). The warning tape shall be placed in the trench at least 12 inches above the cable or conduit.

otes:

1. Customer shall contact the Company prior to beginning work to discuss the details of transformer

foundation position and orientation, working clearances, barrier protection, construction

specifications, and inspection procedures. The Customer is responsible for installing, owning, and

maintaining the transformer foundation. The contractor shall provide a clear and firm approach to

the transformer foundation and keep the area above the transformer clear of obstructions that may

block the use of Company vehicles (e.g., crane access to the transformer).

2. Install all conduits before placing pad. Conduits should not be placed under sections of pad

supporting transformer so that original ground will not be disturbed.

3. Conduit shall be rigid Type II PVC, Schedule 40 PVC, or Schedule 80 PVC.

4. Backfill shall be clean granular soil, free of large stones and perishable material. All backfill shall

be spread and compacted in maximum layers of 8 inches.

5. Thoroughly compact base crushed stone or gravel.

6. Concrete pad may be poured-in-place or may be precast (4000 min. psi concrete).

7. To prevent water migration from concrete when pouring, place waterproof membrane on crushed

stone or gravel before pouring concrete.

8. Reinforcing wire mesh shall conform to ASTM designation A185.

9. Cement to be 1 or 1-A and meeting ASTM designations C-150 and C-175 respectively.

10. Poured pad concrete to develop minimum 4000 psi at 28 days age, contain minimum of 5.5 bags

of cement per cubic yard and maximum of 6 gallons of water per 94-pound bag of cement, and

conform to ASTM designation C-94. Fourteen (14) days minimum drying time before

transformer is set. For Exhibit 26, the volume of concrete is approximately 0.7 cubic yards. Fo

Exhibit 27, the volume of concrete is approximately 1.7 cubic yards.

11. Seal all openings around conduits with grout; cap all spare conduits to prevent entry of rodents

and animals into transformer compartment.

12. If conduit extends into building, it shall be sealed (per NEC) at building end to prevent gas fro

entering building through the conduit.

13. Where damage to transformer by vehicles is possible, transformer shall be protected b

appropriate barriers. See Exhibit 30. Customer shall contact Company for details.

14. Communication ground – The NESC requires

onding of all communications equipment

(telephone, CATV, etc.) that are within six (6) feet of the pad-mounted transformer. The wire fo

bonding communications equipment shall be minimum #6 AWG solid copper wire that is attached

directly to ground rod, runs underneath the concrete pad, extends 12 inches beyond the edge of the

pad, and finally runs alongside the pad foundation (see Exhibits 26 and 27 for details). The

required minimum length of wire for Exhibit 26 is 7-1/2 feet and for Exhibit 27 is 8-1/2 feet.

15. In areas where settling may occur, install three (3) concrete piers, 8-inch minimum diameter, 36

inches deep, in a triangular configuration under foundation. Customer shall contact the Compan

for details.

BUILDER INSTALL REQUEST

Please Type or Print

FORM 1046 (REV. 03-14) Check the Appropriate Boxes Below

OPERATING COMPANY

OHIO EDISON

PHONE 1-800-633-4766

FAX 1-877-289-3674

THE ILLUMINATING CO.

PHONE 1-800-589-3101

FAX 1-877-289-3674

TOLEDO EDISON

PHONE 1-800-447-3333

FAX 1-877-289-3674

PENN POWER

PHONE 1-800-720-3600

FAX 1-877-289-3674

POTOMAC EDISON

PHONE 1-800-686-0011

FAX 1-877-289-3674

MET-ED

PHONE 1-800-545-7741

FAX 1-877-289-3674

PENELEC

PHONE 1-800-545-7741

FAX 1-877-289-3674

JCP&L

PHONE 1-800-662-3115

FAX 1-877-289-3674

MON POWER

PHONE 1-800-686-0022

FAX 1-877-289-3674

WEST PENN POWER

PHONE 1-800-686-0021

FAX 1-877-289-3674

DETAILS OF SERVICE REQUIREMENTS

TEMPORARY ONLY (Fee Will Be Assessed) PERMANENT TEMP TO PERM (Fee May Be Assessed)

BUILDER INFORMATION

REQUESTED BY

BUILDING COMPANY NAME

COMPANY PHONE NO.

CONTACT PERSON

CONTACT PHONE NO.

FAX NO.

* If service application is in the “builder’s “name, the “buyer” must contact us when it is time to transfer service.

BILLING NAME AND MAILING INFORMATION

NAME OF PARTY RESPONSIBLE FOR THE ELECTRIC BILL

SOCIAL SECURITY NO./TAX ID

CONTACT PHONE NO.

E-MAIL ADDRESS

STREET ADDRESS (MAILING)

CITY

STATE

ZIP CODE

LOCATION WHERE SERVICE IS NEEDED

NAME OF DEVELOPMENT OR ALLOTMENT

LOT NO.

BUILDING NO.

FLOOR NO.

ROOM/APARTMENT/UNIT NO.

STREET ADDRESS

CITY

STATE

ZIP CODE

COUNTY/TOWNSHIP/BOROUGH/TAX DISTRICT

NEAREST CROSS STREET/POLE NO.

CONNECTION TYPE

UNDERGROUND

OVERHEAD

SQ. FT. OF STRUCTURE

SET BACK FROM ROAD (In Feet)

PREMISE TYPE

Is this application for a multi-tenant structure? YES NO If yes, how many units?

Please attach a separate page with the list of street addresses and lot numbers.

RESIDENTIAL

HOUSE MOBILE HOME APARTMENT DUPLEX TOWNHOUSE OTHER

NON-RESIDENTIAL

COMMERCIAL INDUSTRIAL CABLE COMPANY EQUIPMENT TYPE OF STRUCTURE/SITE USE

SERVICE ENTRANCE

AMPERAGE

100 200 OTHER

VOLTAGE

120/240 120/208 277/480 OTHER

PHASE

SINGLE PHASE THREE PHASE

DETAILS REGARDING STRUCTURE

HEAT SOURCE HEAT TYPE

HEATING SYSTEM

ELECTRIC

OIL

GAS

PROPANE

KEROSENE

UNKNOWN

GEOTHERMAL HEAT PUMP

BASEBOARD

HOT AIR/ELECTRIC FURNACE

HOT WATER/STEAM

ADD-ON HEAT PUMP

UNKNOWN

OTHER (DESCRIBE) OTHER (DESCRIBE)

HOT WATER SOURCE HOT WATER TYPE

WATER HEATER

ELECTRIC

OIL

GAS

PROPANE

STORAGE TANK

TANK LESS

OTHER

SIZE IN GALLONS

AIR CONDITIONER

YES NO TONS

COOLING TYPE

CENTRAL AIR HEAT PUMP WINDOW/WALL

WELL PUMP

YES NO UNKNOWN

OTHER HIGH USAGE APPLIANCES/EQUIPMENT:

NAME OF ELECTRICIAN: PHONE NO.:

STAGE OF CONSTRUCTION STAKED FOUNDATION FRAMED UNDER ROOF OTHER

DIRECTIONS/COMMENTS

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