Fill - Free fillable Cs01b Change Of Personal Particulars Form PDF form

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Change of Personal Particulars Form

更改個人資料表格

Please complete in BLOCK letters and tick where appropriate. 請以正楷填寫

，

並在適當的地方加上剔號

。

1 General Information of Policyowner/Account/Certificate Holder/Sub-scheme Member

保單/帳戶/證書持有人/附屬計劃成員一般資料

Full Name (Surname first)

全名 (以姓氏先排)

ID/Passport/BR No.

身份證/護照/商業登記號碼

For individual account(s), please specify any ONE of the following number(s):

如保單/帳戶為

個人

持有，請列出以下其中

一項

號碼:

For joint account(s), please specify ALL Policy/Account

number(s):

如保單/帳戶為

聯名

持有，請列出

所有

號碼:

Policy/Account/Member Account/Group No.

保單/帳戶/成員帳戶/團體保單號碼

Cert No

. (if applicable)

證書號碼

(如適用)

2 Change of Personal Details

更改個人資料

If the following change(s) is/are NOT applied to Policyowner/Account/Certificate Holder/Sub-scheme Member, please complete:

如以下的更改資料並不應用於保單/帳戶/證書持有人/附屬計劃成員，請填寫此部份:

Change(s) to be applied to:

有關更改將應用於:

___________________________________________________________________________ ____________________________

Full Name (Surname first) ID/Passport/BR No.

全名 (以姓氏先排) 身份證/護照/商業登記號碼

REMINDER: Should the change of personal details render any incorrect or incomplete information about your tax residency on our record, you are required to provide

Manulife an updated self-certification form within 30 days.

提示：

如是次更改個人資料將導致您於我們的記錄上有關稅務居民身份的資料不正確或不完整，您必須在 30 天內向宏利提供更新的稅務居民自我證明。

□ Change of Name

更改姓名

Please attach the following documents. Fax copy is not acceptable.

1. Certified true copy of Deed Poll or other legal documents, e.g. Certificate issued by Immigration Department, Marriage Certificate, etc.; and

2. Copy of ID card, Passport or Birth Certificate.

請附上以下文件，恕不接受傳真副本。

轉名契據或其他法律文件（如入境事務處發出的證書、結婚證書等）的

核實副本

；

及

2. 身份證、護照或出生證書副本。

□ Correction of Name

更正姓名

Please attach copy of ID card/Passport, Birth Certificate or other legal documents. 請附上身份證/護照、出生證書或其他法律文件副本。

Name in English 英文姓名

Name in Chinese 中文姓名

Surname 姓

Given Name(s) 名

Surname 姓

Given Name(s) 名

Existing Name:

現有姓名:

New/Corrected Name:

新/更正姓名:

□

Correction of Identification No./Date of Birth/Sex

更正身份證件號碼/出生日期

Please attach copy of ID card/Passport, Birth Certificate or other legal documents. 請附上身份證/護照、出生證書或其他法律文件副本。

*If the premium is changed after correction, you may be requested to submit additional documents and premium if applicable. *如保費在有關更正後有所變動，本公司可能要求閣

下提交額外證明文件及保費，如適用。

Corrected Identification No.

更正身份證件號碼

*Corrected Date of Birth

更正出生日期

DD 日 | MM 月 | YYYY 年

*Corrected Sex

更正性別

□

Male 男

□

Female 女

3 Personal Information Collection Statement and Signature(s)

個人資料收集聲明與簽署

I / We have read, understood and agreed (1) the “Notice to Customers relating to the Personal Data (Privacy) Ordinance” (“Notice”) if my/our policy/policies was/were

issued in Hong Kong, or (2) the “Manulife Personal Information Collection Statement” (“Statement”) if my/our policy/policies was/were issued in Macau, attached to this

Change of Personal Particulars Form. I/We confirm my/our consent as referred to in the sections entitled “Use of Personal Data in Direct Marketing” and

“Provision of Personal Data for Use in Direct Marketing” of the Notice or Statement (as the case may be) subject to any objection as indicated by me/us below:

(IMPORTANT NOTES: Please note that direct marketing can include offers of special discounts, coupons or gift items. You can leave this box blank.)

本人∕吾等已閱畢、明白及同意隨附於本更改個人資料表格 (1)「有關《個人資料（私隱）條例》的客戶通知」（適用於本人∕吾等在香港繕發之保單，下稱「通

知」），或 (2)

「宏利個人資料收集聲明」（適用於本人∕吾等在澳門繕發之保單，下稱「聲明」）。除本人∕吾等提出下列之任何反對外，本人∕吾等確認同意該通知

或聲明（視情況而定）內以

「個人資料在直接促銷中的使用」

及

「提供個人資料作直接促銷」

為標題之內容。（重要提示：請注意，直接促銷用途可包括提供特別折扣、

優惠券或禮品。您可將此空格留空。）

 I/We object to Manulife (1) using my/our personal data in direct marketing as referred to in the section entitled “Use of Personal Data in Direct Marketing” of the

Notice/Statement, and (2) providing my/our personal data to Manulife Group for use in direct marketing as referred to in the section entitled “Provision of Personal

Data for Use in Direct Marketing” of the Notice/Statement.

本人∕吾等反對宏利 (1)按該通知∕聲明內以「個人資料在直接促銷中的使用」為標題的部分，將本人∕吾等之個人資料作直接促銷用途；及 (2)按該通知∕聲明內以

「提供個人資料作直接促銷」為標題的部分，向宏利集團提供本人∕吾等之個人資料作直接促銷用途。

he information provided in this form is also collected to enable update of customer information relating to all my existing products/services in Hong Kong and Macau

provided by all companies within the Manulife group of companies and also companies which provide trustee/custodian services.

本表格所提供之資料同時供更新本人

的客戶資料之用，適用於本人現時持有並由宏利集團旗下公司，以及為其提供信託∕託管服務的公司於香港及澳門所提供的產品∕服

務。

Signature(s) of Policyowner(s)/Account/Certificate Holder(s)/Sub-Scheme Member Date Signed (DD/MM/YYYY)

保單

/帳戶/證書持有人/附屬計劃成員簽署簽署日期 (日/月/年)

Notes

注意事項

Please return your completed form By Mail to “Customer Contact Centre, Manulife (International) Limited, 21/F, Tower B, Manulife Financial Centre, 223 - 231 Wai Yip

Street, Kwun Tong, Kowloon, Hong Kong”. If you have any questions, please contact your Manulife Advisor or contact our Customer Service on 2108 1188.

請將填妥的表格

寄往

「香港九龍觀塘偉業街 223-231 號宏利金融中心 B 座 21 樓宏利人壽保險(國際)有限公司客戶聯絡中心」。閣下如有任何查詢，請聯絡閣下之宏利顧問

或致電客戶服務 2108 1188 。

The Chinese version of this form is for reference only. In the event of conflicts between the Chinese and the English versions, the English version shall prevail.

此表格之中文譯本只供參考之用，若與英文有異，一概以英文為準。

CS01b(01/2020) 20130401-01

20150119_M

For Office Use Only 公司專用 - Manulife Advisor Name: Code: Loc: Branch/Contact No.: ________________________

Manulife (International) Limited (Incorporated in Bermuda with limited liability)

宏利人壽保險

(國際)有限公司 (於百慕達註冊成立之有限責任公司)

Page 頁次 1/9

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DEFINITIONS

1. “Data access request”, “data correction request”, “data subject”,

“data user”, “direct marketing”, “matching procedures” and

“personal data” used throughout this Notice shall have the meaning

as defined in the Ordinance.

For the purpose of this Notice:

“customers” shall mean data subjects and include (but not be

limited to) existing and prospective insurance policy owners,

insured, beneficiaries and other persons designated or entitled to

receive moneys and/or other benefits under an insurance policy; and

members under an occupational retirement scheme; and scheme

members under a mandatory provident fund scheme; and share/unit

holders of investment funds.

“Hong Kong” shall mean the Hong Kong Special Administrative

Region.

“Manulife” shall mean Manulife (International) Limited, Manulife

Provident Funds Trust Company Limited, Manulife Asset

Management (Hong Kong) Limited, or a Manulife Fund (as the case

may be) in respect of its respective customers.

“Manulife Fund” shall mean any investment fund sponsored or

managed from time to time by a member of the Manulife Group

(including but not limited to Manulife Global Fund and Manulife

Advanced Fund SPC) and “Manulife Funds” shall mean all such

investment funds.

“Manulife Group” shall mean Manulife Financial Corporation and

its subsidiaries and affiliates (including but not limited to Manulife

(International) Limited, Manulife Provident Funds Trust Company

Limited, Manulife Asset Management (Hong Kong) Limited), and

Manulife Funds. The rights and obligations of each member of

Manulife Group under this Notice are several and not joint. No

member of Manulife Group shall be liable for an act or omission by

another member of Manulife Group.

“Ordinance” shall mean Personal Data (Privacy) Ordinance.

COLLECTION

2. From time to time, it is necessary for customers to supply Manulife

with personal data in connection with the establishment or

continuation of business relationship, or provision of products or

services. Failure to supply such data may result in Manulife being

unable to establish or continue the business relationship, or provide

products or services.

3. It is also the case that personal data are collected or received by

Manulife from and/or in respect of customers in the ordinary course

of the continuation of the business relationship, for example, when

an application is made for a change of beneficiary/insured member

under the insurance policy; or when notification is made by the

employer of a change of employment/address of an employee

member of an occupational retirement scheme/mandatory provident

fund scheme; or when a joint share holder of an investment fund

applies for investment fund switching.

PURPOSES

4. The purposes for which personal data of a customer may be used

will vary depending on the nature of the customer’s relationship with

Manulife. Such purposes may include the following:

(a) processing, assessing and determining applications or requests

made by customers for products and/or services;

(b) administering, maintaining, managing and operating products

and/or services provided to customers;

(d) confirming the accuracy of the information collected;

(e) understanding customer’s financial situation better, evaluating

customer application, assessing the risks Manulife is assuming

and reviewing claims submitted to Manulife;

(f) any purposes in connection with any claims made by or against

or otherwise involving customers in respect of any products

and/or services including but not limited to making, defending,

analysing, investigating, processing, assessing, determining or

responding to such claims;

(g) providing investment management services, dealing and advisory

services, custody services and other services under the terms

and conditions of the accounts a customer holds with Manulife;

(h) performing any functions and activities related to products

and/or services including but not limited to marketing, audit,

reporting, research, analysis, reinsurance, and general servicing

and maintenance of online and other services;

(i) researching and/or designing products and/or services for

customers, and promoting, improving and furthering the

provision of products and/or services;

(j) conducting matching procedures (as defined in the Ordinance,

but broadly includes comparison of two or more sets of the data

subject’s data, for purposes of taking actions adverse to the

interests of the data subject, such as declining an application);

(k) making disclosure under and/or complying with the requirements

of any law, rules, regulations, codes of practice, guidelines or

guidances binding on or applicable to Manulife or any member of

Manulife Group (whether within or outside Hong Kong) including

but not limited to making disclosure to local or foreign regulators,

governmental bodies, industry recognised bodies (whether

within or outside Hong Kong) such as federations or associations

of insurers, credit reference agencies or auditors;

(l) complying with any contractual or other commitment or

arrangement with local or foreign regulators, governmental

bodies, or industry recognised bodies (whether within or

outside Hong Kong) that is assumed by or imposed on Manulife

or any member of Manulife Group by reason of its financial,

commercial, business or other interests or activities in or related

to the jurisdiction of the relevant local or foreign regulators,

governmental bodies, or industry recognised bodies;

(m) for operational purposes, credit assessment, credit scoring

models or statistical analysis (including in each case, behaviour

analysis and evaluation on the overall relationship with Manulife

Group which includes using such data to comply with any

obligations, requirements, policies, procedures, measures or

arrangements for sharing data and information within Manulife

Group and/or other use of data and information in accordance

with any Manulife Group-wide programmes for compliance

with sanctions or prevention or detection of money laundering,

terrorist financing or other unlawful activities), whether on the

data subjects or otherwise;

(n) exercising any rights Manulife may have in connection with the

provision to customers of products and/or services;

(o) conducting identity and/or credit checks;

(p) determining any amount of indebtedness owing to or from

customers, and collecting and recovering any amount owing

from customers or any person who has provided any security or

undertaking for customers’ liabilities;

(q) enabling an actual or proposed assignee, transferee, participant

or sub-participant of the rights or business of Manulife or any

member of Manulife Group to evaluate the transaction intended

to be the subject of the assignment, transfer, participation or

sub-participation;

(r) purposes specifically provided for in any particular service or

product offered by Manulife;

(s) any purposes relating to the above (including seeking professional

advices) or any other purposes in accordance with the general

policies of Manulife or any member of Manulife Group in relation to

insurance, occupational retirement schemes, mandatory provident

fund schemes, investment funds, wealth management services and

other financial products and services as set out in notices, circulars,

or other terms and conditions made available by Manulife or any

member of Manulife Group to customers from time to time.

Notice to Customers relating to the Personal Data (Privacy) Ordinance

(Version 20130401-01)

Version 20130401-01

Page 頁次 2/9

TRANSFEREES

5. Personal data of a customer held by Manulife will be kept confidential

but Manulife may transfer such data to the following persons and/

or entities (whether within or outside Hong Kong) for any of the

purposes set out in paragraph 4 above:

(a) any person in connection with any claims made by or against or

otherwise involving customers in respect of any products and/or

services;

(b) any agent, contractor or third party service provider who provides

administrative, telecommunications, computer, information

technology, payment, data processing or storage, marketing,

mailing, printing, telemarketing, customer satisfaction analysis,

or other services to Manulife or any member of Manulife Group

in connection with the operation of business, including any

custodian, administrator, investment manager, investment

advisor or distributor;

collection agencies;

(d) any advisor (including his or her employees) or other intermediary

(including their employees);

(e) reinsurers and medical service providers;

(f) employers of the customers;

(g) any person which has undertaken to Manulife or any member of

Manulife Group to keep such data confidential;

(h) any actual or proposed assignee, transferee, participant or

sub-participant of the rights or business of Manulife or Manulife

Group;

(i) any member of Manulife Group;

(j) any person to whom Manulife or any member of Manulife Group

is under an obligation or otherwise required to make disclosure

under the requirements of any law, rules, regulations, codes of

practice, guidelines or guidances binding on or applicable to

Manulife or any member of Manulife Group including but not

limited to any local or foreign regulators, governmental bodies,

or industry recognised bodies;

(k) any person to whom Manulife or any member of Manulife Group

is under an obligation or otherwise required to make disclosure

pursuant to any contractual or other commitment or arrangement

with local or foreign regulators, governmental bodies, or industry

recognised bodies (whether within or outside Hong Kong)

that is assumed by or imposed on Manulife or any member of

Manulife Group by reason of its financial, commercial, business

or other interests or activities in or related to the jurisdiction of

the relevant local or foreign regulators, governmental bodies,

industry recognised bodies.

USE OF PERSONAL DATA IN DIRECT MARKETING

6. Manulife intends to use, from time to time, customer’s personal data

in direct marketing of the following products and services:

(a) insurance, provident funds and/or schemes, investment funds,

wealth management services, or other financial products and

services;

(b) reward, loyalty or privilege programmes and related products

and services;

of Manulife Group (the names of such co-branding partners can

be found in the application form(s) for the relevant products and

services as the case may be).

Only the following kinds of personal data of the customer may be

used in such direct marketing:

(a) name;

(b) gender;

(d) part of identity card or passport number;

(e) contact information (including but not limited to phone number,

fax number, email address, correspondence address and

residential address);

(f) information about the products and/or services the customer has

purchased or applied, including the distribution channels (including

their individual advisors or intermediaries) through which the

products and/or services were purchased or applied for.

Manulife may not so use the data unless it has received the

customer’s consent to the intended use.

PROVISION OF PERSONAL DATA FOR USE IN DIRECT

MARKETING

7. Manulife intends to provide, from time to time and for money and

other property, customer’s personal data to Manulife Group (other

than Manulife itself) for use by Manulife Group in direct marketing of

the following products and services:

(a) insurance, provident funds and/or schemes, investment funds,

wealth management services, or other financial products and

services;

(b) reward, loyalty or privilege programmes and related products

and services;

of Manulife Group (the names of such co-branding partners can

be found in the application form(s) for the relevant products and

services as the case may be).

Only the following kinds of personal data of the customer may be

provided to Manulife Group (other than Manulife itself) for use by

Manulife Group in such direct marketing:

(a) name;

(b) gender;

(d) part of identity card or passport number;

(e) contact information (including but not limited to phone number,

fax number, email address, correspondence address and

residential address);

(f) information about the products and/or services the customer has

purchased or applied, including the distribution channels (including

their individual advisors or intermediaries) through which the

products and/or services were purchased or applied for.

Manulife may not so provide the data unless it has received the

customer’s written consent to the intended provision.

8. Under the Ordinance, a data subject has the right to:

(a) request access to his or her personal data;

(b) request correction of any of his or her personal data which is

inaccurate;

personal data;

(d) be informed of the kind of personal data held by the data user;

(e) be informed of the main purposes for which personal data held

by the data user are or are to be used;

(f) make data access request and data correction request through

the channel set out in paragraph 9 below.

9. In accordance with the provisions of the Ordinance, Manulife has

the right to charge a reasonable fee for processing any data access

request. Requests may be made in writing to the Privacy Officer at:

Manulife (International) Limited

22/F., Tower A, Manulife Financial Centre, 223-231 Wai Yip Street,

Kwun Tong, Kowloon, Hong Kong.

Manulife Provident Funds Trust Company Limited

22/F., Tower A, Manulife Financial Centre, 223-231 Wai Yip Street,

Kwun Tong, Kowloon, Hong Kong.

Manulife Asset Management (Hong Kong) Limited

22/F., Tower A, Manulife Financial Centre, 223-231 Wai Yip Street,

Kwun Tong, Kowloon, Hong Kong.

Manulife Global Fund, Manulife Advanced Fund SPC, or any of other

Manulife Funds

22/F., Tower A, Manulife Financial Centre, 223-231 Wai Yip Street,

Kwun Tong, Kowloon, Hong Kong.

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Version 20130401-01

定義

1. 本通知中使用的「查閱資料要求」、「改正資料要求」、「資料當事人」、

「資料使用者」、「直接促銷」、「核對程序」及「個人資料」，具有

《條例》中規定的含義。

就本通知而言：

「客戶」指資料當事人，包括（但不限於）現有及潛在保單持有人、受保

人、受益人或指定或有權獲得保單下的款項及／或其他利益的其他人士；

及職業退休計劃下的成員；及強積金計劃下的計劃成員；及投資基金的股

份／單位持有人。

「香港」指香港特別行政區。

「宏利」指與各自客戶相關的宏利人壽保險（國際）有限公司、宏利公積

金信託有限公司、宏利資產管理（香港）有限公司或某一宏利基金（視情

況而定）。

「某一宏利基金」指由宏利集團的某一成員不時所發起或管理的任何投

資基金（包括但不限於宏利環球基金及宏利盈進基金SPC），而「宏利基

金」指所有此等投資基金。

「宏利集團」指宏利金融有限公司及其子公司和關聯公司（其中包括但不

限於宏利人壽保險（國際）有限公司、宏利公積金信託有限公司、宏利資

產管理（香港）有限公司）及宏利基金。宏利集團每一成員於本通知下的

權利和義務，均為單獨而非連帶的。對於宏利集團另一成員的任何作為或

不作為，宏利集團的任何其他成員概不承擔任何責任。

「條例」指《個人資料（私隱）條例》。

收集

2. 為建立或繼續業務關係或提供產品或服務，客戶需要不時向宏利提供個

人資料。如未能提供該等資料可能導致宏利無法建立或繼續業務關係，

或無法提供產品或服務。

3. 另外，宏利在業務關係存續的正常過程中（例如，申請變更保單下的受益

人／受保人；或僱主通知變更參與職業退休計劃／強積金計劃的僱員成員

的僱用情況／地址；或投資基金聯合股份持有人申請基金轉換）從客戶處

及／或針對客戶收集或獲得個人資料。

目的

4. 取決於客戶與宏利的關係性質，使用客戶個人資料的目的各有不同。該等

目的可能包括：

(a) 處理、評估和確定客戶對產品及／或服務的申請或要求；

( b) 執行、維持、管理和運作向客戶提供的產品及／或服務；

(d) 確認所收集資訊的準確性；

( e) 加深了解客戶的財務狀況、評估客戶申請、評估宏利所承擔的風險並

審核提交給宏利的理賠；

(f) 與客戶提出、針對客戶提出或在其他方面涉及客戶的、與任何產品

及／或服務相關的任何索賠有關的任何目的，其中包括但不限於提出

該等索賠、就其進行辯護、分析、調查、處理、評估、確定和應對；

(g) 根據客戶在宏利持有的帳戶的條款和條件提供投資管理服務、交易

和顧問服務、託管服務和其他服務；

(h) 履行與產品及／或服務相關的任何職責和活動，包括但不限於市場

推廣、審計、報告、研究、分析、再保險以及一般服務和維持網上及其

他服務；

(i) 為客戶研究及／或設計產品及／或服務，宣傳、改進和改善產品及／

或服務的提供；

(j) 開展核對程序（定義見《條例》，但廣義包括對資料當事人兩套或

更多套的資料進行比對，以採取不利於資料當事人的行動，例如拒

絕申請）；

(k) 根據對宏利或宏利集團任何成員（無論在香港境內還是境外）有約束

力或對其適用的任何法律、法規、規章、守則、指引或指南的規定進

行披露，包括但不限於向當地或外國的監管機構、政府機構、諸如保

險公司聯會或協會等公認行業組織（無論在香港境內還是境外）、信

貸資料服務機構或審計機構進行披露；

(l) 由於宏利或宏利集團任何成員在相關當地或外國監管機構、政府機

構、或公認行業組織（無論在香港境內還是境外）所在司法管轄區

的或涉及該等司法管轄區的財務、商業、業務或其他利益或活動而

由宏利或宏利集團任何成員承擔或施加給其的、與該等當地或外國

監管機構、政府機構、或公認行業組織之間的任何合同、其他承諾

或安排；

(m) 用於經營目的、信貸評估、信貸評分模型或統計分析（每項均包括行

為分析以及對與宏利集團之間總體關係的評估，其中包括為遵守關

於在宏利集團內部共用資料和資訊的任何義務、要求、政策、程序、

措施或安排而使用該等資料，及／或根據宏利集團內任何有關遵守

制裁或防止或發現洗錢、為恐怖分子提供資金或其他非法活動的計

劃而對資料和資訊進行的其他使用），無論是針對資料當事人還是

其他人的；

(n) 行使宏利在向客戶提供產品及／或服務方面可能享有的任何權利；

(o) 進行身份及／或信貸核查；

(p) 確定應向客戶支付或客戶應付的任何債務金額，向客戶或向為客戶

債務提供任何擔保或承諾的任何人收取和追討任何應收金額；

(q) 使宏利或宏利集團任何成員的權利或業務的實際或擬議受讓人、承

讓人、參與人或次級參與人能對該等轉讓、參與或次級參與擬涉及的

交易進行評估；

(r) 宏利提供的任何特定服務或產品中具體規定的目的；

(s) 與上述相關的任何目的（包括尋求專業意見），或根據宏利或宏利集

團任何成員的一般政策進行的、與保險、職業退休計劃、強積金計

劃、投資基金、財富管理服務以及宏利或宏利集團任何成員不時向客

戶提供的通知、通告或其他條款和條件中所述的其他金融產品和服

務相關的任何其他目的。

承轉人

5. 宏利持有的客戶個人資料將予以保密，但宏利可就上文第4條所載的任何

目的將該等資料移轉給下列人士及／或實體（無論在香港境內還是境外）：

(a) 與客戶、針對客戶或涉及客戶就任何產品及／或服務提起的任何索賠

相關的任何人士；

(b) 向宏利或宏利集團任何成員提供與業務經營相關的行政管理、電信

通訊、電腦、資訊技術、付款、資料處理或儲存、市場推廣、郵寄、列

有關《個人資料（私隱）條例》的客戶通知

(20130401-01 版本)

20130401-01 版本

Page 頁次 4/9

20130401-01 版本

印、電話行銷、客戶滿意度分析或其他服務的任何代理、承辦商或第

三方服務供應商，包括任何託管人，執行人，投資管理人，投資顧問或

分銷商；

(d) 任何顧問（包括其僱員）或其他中介人士／機構（包括其僱員）；

(e) 再保險商和醫療服務供應商；

( f ) 客戶的僱主；

(g) 已向宏利或宏利集團任何成員承諾將對該等資料保密的任何人士；

(h) 宏利或宏利集團的權利或業務的任何實際或擬議受讓人、承讓人、參

與人或次級參與人；

( i ) 宏利集團的任何成員；

(j) 宏利或宏利集團任何成員根據對其有約束力或適用的任何法律、法

規、規章、守則、指引或指南的規定有義務或必須向其披露的任何人

士，其中包括但不限於任何當地或外國的監管機構、政府機構或公認

行業組織；

(k) 根據由於宏利或宏利集團任何成員在相關當地或外國監管機構、政

府機構、或公認行業組織（無論在香港境內還是境外）所在司法管轄

區的或涉及該等司法管轄區的財務、商業、業務或其他利益或活動而

由宏利或宏利集團任何成員承擔或施加給其的、與該等當地或外國

監管機構、政府機構、公認行業組織之間的任何合同、其他承諾或安

排，有義務或必須向其披露的任何人士。

個人資料在直接促銷中的使用

6. 宏利擬在下列產品和服務的直接促銷中不時使用客戶的個人資料：

(a) 保險、公積金及／或公積金計劃、投資基金、財富管理服務或其他金

融產品和服務；

(b) 獎勵、忠誠度或特權計劃及相關產品和服務；

稱見相關產品和服務（視情況而定）的申請表）。

在該等直接促銷中，僅可使用下列類型的客戶個人資料：

( a ) 姓名；

( b) 性別；

( c) 出生日期；

(d) 身份證或護照號碼的一部分；

(e) 聯絡資料（包括但不限於電話號碼、傳真號碼、電郵地址、通訊地址

及住宅地址）；

(f) 客戶已購買或申請的產品及／或服務的資料，包括購買或申請的產品

及／或服務的分銷渠道（包括其個人顧問或中介機構）。

除非宏利已經就擬議使用獲得客戶的同意，否則不得如上所述使用資

料。

提供個人資料作直接促銷

7. 宏利擬向宏利集團（除宏利本身之外）不時提供客戶的個人資料供宏利

集團就下列產品和服務作直接促銷之用，以換取金錢和其他財產：

(a) 保險、公積金及／或公積金計劃、投資基金、財富管理服務或其他金

融產品和服務；

(b) 獎勵、忠誠度或特權計劃及相關產品和服務；

伴名稱見相關產品和服務（視情況而定）的申請表）。

僅可向宏利集團（除宏利本身之外）提供下列類型的客戶個人資料供宏

利集團作該等直接促銷之用：

( a ) 姓名；

( b) 性別；

( c) 出生日期；

(d) 身份證或護照號碼的一部分；

(e) 聯絡資料（包括但不限於電話號碼、傳真號碼、電郵地址、通訊地址

及住宅地址）；

(f) 客戶已購買或申請的產品及／或服務的資料，包括購買或申請的產品

及／或服務的分銷渠道（包括其個人顧問或中介機構）。

除非宏利已就擬議提供獲得客戶的書面同意，否則不得如上所述提供資料。

8 . 根據《條例》，資料當事人有權：

(a) 要求查閱其個人資料；

(b) 要求對其任何不準確的個人資料進行改正；

(d) 了解資料使用者持有的個人資料類型；

(e) 了解資料使用者持有的個人資料的主要目的或主要擬議目的；

(f) 通過下文第9條所載的渠道提出查閱資料要求和改正資料要求。

9. 根據《條例》規定，宏利有權就處理任何查閱資料要求收取合理費用。要

求可以書面形式提交給個人資料主任：

宏利人壽保險（國際）有限公司

香港九龍觀塘偉業街223-231號宏利金融中心A座22樓

宏利公積金信託有限公司

香港九龍觀塘偉業街223-231號宏利金融中心A座22樓

宏利資產管理（香港）有限公司

香港九龍觀塘偉業街223-231號宏利金融中心A座22樓

宏利環球基金、宏利盈進基金SPC、或任何其他宏利基金

香港九龍觀塘偉業街223-231號宏利金融中心A座22樓

Page 頁次 5/9

Manulife Personal Information Collection Statement

(Version 20150119_M)

DEFINITIONS

1. “Controller” and “data subject” used throughout this Manulife

Personal Information Collection Statement (“Statement”) shall have

the meaning as defined in the Act.

For the purpose of this Statement:

“Act” shall mean the Personal Data Protection Act (Act 8/2005).

“customers” shall mean data subjects and include (but not be

limited to) existing and prospective insurance policy owners,

insured, beneficiaries and other persons designated or entitled to

receive moneys and/or other benefits under an insurance policy; and

members under a pension fund or scheme; and share/unit holders

of investment funds.

“Macao” shall mean the Macao Special Administrative Region.

“Manulife” shall mean Manulife (International) Limited.

“Manulife Fund” shall mean any investment fund sponsored or

managed from time to time by a member of the Manulife Group

(including but not limited to Manulife Global Fund and Manulife

Advanced Fund SPC) and “Manulife Funds” shall mean all such

investment funds.

“Manulife Group” shall mean Manulife Financial Corporation and

its subsidiaries and affiliates (including but not limited to Manulife

(International) Limited, Manulife Provident Funds Trust Company

Limited, Manulife Asset Management (Hong Kong) Limited), and

Manulife Funds. The rights and obligations of each member of

Manulife Group under this Statement are several and not joint. No

member of Manulife Group shall be liable for an act or omission by

another member of Manulife Group.

“matching procedures” shall mean any procedure whereby

personal data collected for one or more purposes in respect of 10

or more data subjects is compared (except by manual means) with

personal data collected for any other purpose in respect of those

data subjects where the comparison (a) is (whether in whole or in part)

for the purpose of producing or verifying data that; or (b) produces

or verifies data in respect of which it is reasonable to believe that it

is practicable that the data, may be used (whether immediately or

at any subsequent time) for the purpose of taking adverse action

against any of those data subjects.

“personal data” shall have the meaning as defined in the Act and

include Sensitive Data.

“Sensitive Data” shall mean personal data relating to philosophical

or political beliefs, political society or trade union membership,

religion, privacy and racial or ethnic origin, and health or sex life,

including genetic data.

COLLECTION

2. From time to time, it is necessary for customers to supply Manulife

with personal data in connection with the establishment or

continuation of business relationship, or provision of products or

services. Failure to supply such data may result in Manulife being

unable to establish or continue the business relationship, or provide

products or services.

3. It is also the case that personal data are collected or received by

Manulife from and/or in respect of customers in the ordinary course

of the continuation of the business relationship, for example,

when an application is made for a change of beneficiary/insured

member under the insurance policy; or when notification is made

by the employer of a change of employment/address of a member

of a pension fund or scheme; or when a joint share holder of an

investment fund applies for investment fund switching.

PURPOSES

4. The purposes for which personal data of a customer may be used

will vary depending on the nature of the customer’s relationship with

Manulife. Such purposes may include the following:-

(a) processing, assessing and determining applications or requests

made by customers for products and/or services;

(b) administering, maintaining, managing and operating products

and/or services provided to customers;

customer;

(d) confirming the accuracy of the information collected;

(e) understanding customer’s financial situation better, evaluating

customer application, assessing the risks Manulife is assuming

and reviewing claims submitted to Manulife;

(f) any purposes in connection with any claims made by or against

or otherwise involving customers in respect of any products

and/or services including but not limited to making, defending,

analysing, investigating, processing, assessing, determining or

responding to such claims;

(g) providing investment management services, dealing and

advisory services, custody services, depository services and

other services under the terms and conditions of the accounts a

customer holds with Manulife;

(h) performing any functions and activities related to products and/

or services including but not limited to marketing (including

but not limited to direct marketing), audit, reporting, research,

analysis, reinsurance, and general servicing and maintenance of

online and other services;

(i) researching and/or designing products and/or services for

customers, and promoting, improving and furthering the

provision of products and/or services;

(j) conducting matching procedures;

(k) making disclosure under and/or complying with the requirements

of any law, rules, regulations, codes of practice, guidelines or

guidances binding on or applicable to Manulife or any member

of Manulife Group (whether within or outside Macao) including

but not limited to making disclosure to local or foreign regulators,

governmental bodies, industry recognised bodies (whether

within or outside Macao) such as federations or associations of

insurers, credit reference agencies or auditors;

(l) complying with any contractual or other commitment or

arrangement with local or foreign regulators, governmental

bodies, or industry recognised bodies (whether within or

outside Macao) that is assumed by or imposed on Manulife

or any member of Manulife Group by reason of its financial,

commercial, business or other interests or activities in or related

to the jurisdiction of the relevant local or foreign regulators,

governmental bodies, or industry recognised bodies;

(m) for operational purposes, credit assessment, credit scoring

models or statistical analysis (including in each case, behaviour

analysis and evaluation on the overall relationship with Manulife

Group which includes using such data to comply with any

obligations, requirements, policies, procedures, measures or

arrangements for sharing data and information within Manulife

Group and/or other use of data and information in accordance

with any Manulife Group-wide programmes for compliance

with sanctions or prevention or detection of money laundering,

terrorist financing or other unlawful activities), whether on the

data subjects or otherwise;

(n) exercising any rights Manulife may have in connection with the

provision to customers of products and/or services;

(o) conducting identity and/or credit checks;

(p) determining any amount of indebtedness owing to or from

customers, and collecting and recovering any amount owing

from customers or any person who has provided any security or

undertaking for customers’ liabilities;

(q) enabling an actual or proposed assignee, transferee, participant

or sub-participant of the rights or business of Manulife or any

member of Manulife Group to evaluate the transaction intended

to be the subject of the assignment, transfer, participation or

sub-participation;

Page 頁次 6/9

ersion 20150119_M

(r) purposes specifically provided for in any particular service or

product offered by Manulife;

(s) any purposes relating to the above (including seeking

professional advices) or any other purposes in accordance with

the general policies of Manulife or any member of Manulife Group

in relation to insurance, pension funds or schemes, investment

funds, wealth management services and other financial products

and services as set out in notices, circulars, or other terms

and conditions made available by Manulife or any member of

Manulife Group to customers from time to time.

Manulife will fully comply with the Act in processing Sensitive Data.

TRANSFEREES

5. Personal data of a customer held by Manulife will be kept confidential

but Manulife may transfer such data to the following persons and/or

entities (whether within or outside Macao) for any of the purposes set

out in paragraph 4 above:-

(a) any person in connection with any claims made by or against or

otherwise involving customers in respect of any products and/or

services;

(b) any agent, contractor or third party service provider who provides

administrative, telecommunications, computer, information

technology, payment, data processing or storage, marketing,

mailing, printing, telemarketing, customer satisfaction analysis,

or other services to Manulife or any member of Manulife Group

in connection with the operation of business, including any

custodian, depository, administrator, investment manager,

investment advisor or distributor;

collection agencies;

(d) any advisor (including his or her employees) or other intermediary

(including their employees);

(e) reinsurers and medical service providers;

(f) employers of the customers;

(g) any person which has undertaken to Manulife or any member of

Manulife Group to keep such data confidential;

(h) any actual or proposed assignee, transferee, participant or

sub-participant of the rights or business of Manulife or Manulife

Group;

(i) any member of Manulife Group;

(j) any person to whom Manulife or any member of Manulife Group

is under an obligation or otherwise required to make disclosure

under the requirements of any law, rules, regulations, codes of

practice, guidelines or guidances binding on or applicable to

Manulife or any member of Manulife Group including but not

limited to any local or foreign regulators, governmental bodies,

or industry recognised bodies;

(k) any person to whom Manulife or any member of Manulife Group

is under an obligation or otherwise required to make disclosure

pursuant to any contractual or other commitment or arrangement

with local or foreign regulators, governmental bodies, or

industry recognised bodies (whether within or outside Macao)

that is assumed by or imposed on Manulife or any member of

Manulife Group by reason of its financial, commercial, business

or other interests or activities in or related to the jurisdiction of

the relevant local or foreign regulators, governmental bodies,

industry recognised bodies.

USE OF PERSONAL DATA IN DIRECT MARKETING

6. Manulife intends to use, from time to time, customer’s personal data

in direct marketing of the following products and services:

(a) insurance, pension funds and/or schemes, investment funds, wealth

management services, or other financial products and services;

(b) reward, loyalty or privilege programmes and related products

and services;

Manulife Group (the names of such co-branding partners can be

found in the application form(s) for the relevant products and

services as the case may be).

Only the following kinds of personal data of the customer may be

used in such direct marketing:

(a) name;

(b) gender;

(d) part of identity card or passport number;

(e) contact information (including but not limited to phone number,

fax number, email address, correspondence address and

residential address);

(f) information about the products and/or services the customer

has purchased or applied, including the distribution channels

(including their individual advisors or intermediaries) through which

the products and/or services were purchased or applied for.

Manulife may not so use the data unless it has received the

customer’s consent to the intended use.

P R O V I S I O N O F P E R S O N A L D A T A F O R U S E I N D I R E C T

MARKETING

7. Manulife intends to provide, from time to time and for money and

other property, customer’s personal data to Manulife Group (other

than Manulife itself) for use by Manulife Group in direct marketing of

the following products and services:

(a) insurance, pension funds and/or schemes, investment funds,

wealth management services, or other financial products and

services;

(b) reward, loyalty or privilege programmes and related products

and services;

of Manulife Group (the names of such co-branding partners can

be found in the application form(s) for the relevant products and

services as the case may be).

Only the following kinds of personal data of the customer may be

provided to Manulife Group (other than Manulife itself) for use by

Manulife Group in such direct marketing:

(a) name;

(b) gender;

(d) part of identity card or passport number;

(e) contact information (including but not limited to phone number,

fax number, email address, correspondence address and

residential address);

(f) information about the products and/or services the customer

has purchased or applied, including the distribution channels

(including their individual advisors or intermediaries) through

which the products and/or services were purchased or applied

for.

Manulife may not so provide the data unless it has received the

customer’s written consent to the intended provision.

8. Under the Act, a data subject has the right to:-

(a) request access to his or her personal data;

(b) request correction of any of his or her personal data which is inaccurate;

(d) be informed of the main purposes for which personal data held

by the controller are or are to be used;

(e) make data access request and data correction request through

the channel set out in paragraph 9 below.

9. In accordance with the provisions of the Act, Manulife has the right

to charge a reasonable fee for processing any data access request.

Requests may be made in writing to the Privacy Officer at:-

Manulife (International) Limited

Macao Administration Office, Avenida De Almeida Ribeiro

No. 61, Circle Square, 14 andar A, Macao

Page 頁次 7/9

ersion 20150119_M

定義

1 . 本宏利個人資料收集聲明（「聲明」）中使用的「負責處理個人資料的實

體」及「資料當事人」，具有《法律》中規定的含義。

就本聲明而言：

「法律」指《個人資料保護法》（第8/2005號法律）。

「客戶」指資料當事人，包括（但不限於）現有及潛在保單持有人、受保

人、受益人或指定或有權獲得保單下的款項及／或其他利益的其他人士；

及退休基金或退休金計劃下的成員；及投資基金的股份／單位持有人。

「澳門」指澳門特別行政區。

「宏利」指宏利人壽保險（國際）有限公司。

「某一宏利基金」指由宏利集團的某一成員不時所發起或管理的任何投

資基金（包括但不限於宏利環球基金及宏利盈進基金SPC），而「宏利基

金」指所有此等投資基金。

「宏利集團」指宏利金融有限公司及其子公司和關聯公司（其中包括但不

限於宏利人壽保險（國際）有限公司、宏利公積金信託有限公司、宏利資

產管理（香港）有限公司）及宏利基金。宏利集團每一成員於本聲明下的

權利和義務，均為單獨而非連帶的。對於宏利集團另一成員的任何作為或

不作為，宏利集團的任何其他成員概不承擔任何責任。

「核對程序」指將為1個或1個以上的目的而取自10個或10個以上的資料

當事人的個人資料與為其他目的而自該等資料當事人收集的個人資料比

較的程序（用人手方法的除外），而 ─

(a) 所作比較（不論是全部的還是部分的）是為了產生和核實可（即時或

於其後任何時間）用作對任何該等資料當事人採取不利行動的資料的；

或

(b) 所作比較產生和核實資料，而就該資料而言可合理地相信將該資料

（即時或於其後任何時間）用作對任何該等資料當事人採取不利行

動是切實可行的。

「個人資料」指《法律》中規定的含義，及包括敏感資料。

「敏感資料」指與世界觀或政治信仰、政治社團或工會關係、宗教信仰、

私人生活、種族和民族本源以及與健康和性生活有關的個人資料。

收集

2. 為建立或繼續業務關係或提供產品或服務，客戶需要不時向宏利提供個

人資料。如未能提供該等資料可能導致宏利無法建立或繼續業務關係，

或無法提供產品或服務。

3. 另外，宏利在業務關係存續的正常過程中（例如，申請變更保單下的受益

人／受保人；或僱主通知變更參與退休基金或退休金計劃的成員的僱用

情況／地址；或投資基金聯合股份持有人申請基金轉換）從客戶處及／或

針對客戶收集或獲得個人資料。

目的

4. 取決於客戶與宏利的關係性質，使用客戶個人資料的目的各有不同。該等

目的可能包括：

(a) 處理、評估和確定客戶對產品及／或服務的申請或要求；

( b) 執行、維持、管理和運作向客戶提供的產品及／或服務；

(d) 確認所收集資訊的準確性；

( e) 加深了解客戶的財務狀況、評估客戶申請、評估宏利所承擔的風險並

審核提交給宏利的理賠；

(f) 與客戶提出、針對客戶提出或在其他方面涉及客戶的、與任何產品

及／或服務相關的任何索賠有關的任何目的，其中包括但不限於提出

該等索賠、就其進行辯護、分析、調查、處理、評估、確定和應對；

(g) 根據客戶在宏利持有的帳戶的條款和條件提供投資管理服務、交易

和顧問服務、託管服務、受寄人服務和其他服務；

(h) 履行與產品及／或服務相關的任何職責和活動，包括但不限於市場

推廣（包括但不限於直接促銷）、審計、報告、研究、分析、再保險以

及一般服務和維持網上及其他服務；

(i) 為客戶研究及／或設計產品及／或服務，宣傳、改進和改善產品及／

或服務的提供；

( j ) 開展核對程序；

(k) 根據對宏利或宏利集團任何成員（無論在澳門境內還是境外）有約束

力或對其適用的任何法律、法規、規章、守則、指引或指南的規定進

行披露，包括但不限於向當地或外國的監管機構、政府機構、諸如保

險公司聯會或協會等公認行業組織（無論在澳門境內還是境外）、信

貸資料服務機構或審計機構進行披露；

(l) 由於宏利或宏利集團任何成員在相關當地或外國監管機構、政府機

構、或公認行業組織（無論在澳門境內還是境外）所在司法管轄區的

或涉及該等司法管轄區的財務、商業、業務或其他利益或活動而由宏

利或宏利集團任何成員承擔或施加給其的、與該等當地或外國監管

機構、政府機構、或公認行業組織之間的任何合同、其他承諾或

安排；

(m) 用於經營目的、信貸評估、信貸評分模型或統計分析（每項均包括行

為分析以及對與宏利集團之間總體關係的評估，其中包括為遵守關於

在宏利集團內部共用資料和資訊的任何義務、要求、政策、程序、措

施或安排而使用該等資料，及／或根據宏利集團內任何有關遵守制裁

或防止或發現洗錢、為恐怖分子提供資金或其他非法活動的計劃而

對資料和資訊進行的其他使用），無論是針對資料當事人還是其

他人的；

(n) 行使宏利在向客戶提供產品及／或服務方面可能享有的任何權利；

(o) 進行身份及／或信貸核查；

(p) 確定應向客戶支付或客戶應付的任何債務金額，向客戶或向為客戶

債務提供任何擔保或承諾的任何人收取和追討任何應收金額；

(q) 使宏利或宏利集團任何成員的權利或業務的實際或擬議受讓人、承

讓人、參與人或次級參與人能對該等轉讓、參與或次級參與擬涉及的

交易進行評估；

(r) 宏利提供的任何特定服務或產品中具體規定的目的；

(s) 與上述相關的任何目的（包括尋求專業意見），或根據宏利或宏利集

團任何成員的一般政策進行的、與保險、退休基金或退休金計劃、投

資基金、財富管理服務以及宏利或宏利集團任何成員不時向客戶提

宏利個人資料收集聲明

(20150119_M版本)

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供的通知、通告或其他條款和條件中所述的其他金融產品和服務相關的

任何其他目的。

當處理敏感資料時，宏利將完全遵守《法律》。

承轉人

5. 宏利持有的客戶個人資料將予以保密，但宏利可就上文第4條所載的任何

目的將該等資料移轉給下列人士及／或實體（無論在澳門境內還是境外）：

(a) 與客戶、針對客戶或涉及客戶就任何產品及／或服務提起的任何索賠

相關的任何人士；

(b) 向宏利或宏利集團任何成員提供與業務經營相關的行政管理、電信

通訊、電腦、資訊技術、付款、資料處理或儲存、市場推廣、郵寄、列

印、電話行銷、客戶滿意度分析或其他服務的任何代理、承辦商或第

三方服務供應商，包括任何託管人，受寄人，執行人，投資管理人，投

資顧問或分銷商；

(d) 任何顧問（包括其僱員）或其他中介人士／機構（包括其僱員）；

(e) 再保險商和醫療服務供應商；

( f ) 客戶的僱主；

(g) 已向宏利或宏利集團任何成員承諾將對該等資料保密的任何人士；

(h) 宏利或宏利集團的權利或業務的任何實際或擬議受讓人、承讓人、參

與人或次級參與人；

( i ) 宏利集團的任何成員；

(j) 宏利或宏利集團任何成員根據對其有約束力或適用的任何法律、法

規、規章、守則、指引或指南的規定有義務或必須向其披露的任何人

士，其中包括但不限於任何當地或外國的監管機構、政府機構或公認

行業組織；

(k) 根據由於宏利或宏利集團任何成員在相關當地或外國監管機構、政

府機構、或公認行業組織（無論在澳門境內還是境外）所在司法管轄

區的或涉及該等司法管轄區的財務、商業、業務或其他利益或活動而

由宏利或宏利集團任何成員承擔或施加給其的、與該等當地或外國

監管機構、政府機構、公認行業組織之間的任何合同、其他承諾或安

排，有義務或必須向其披露的任何人士。

個人資料在直接促銷中的使用

6. 宏利擬在下列產品和服務的直接促銷中不時使用客戶的個人資料：

(a) 保險、退休基金及／或退休金計劃、投資基金、財富管理服務或其他

金融產品和服務；

(b) 獎勵、忠誠度或特權計劃及相關產品和服務；

稱見相關產品和服務（視情況而定）的申請表）。

在該等直接促銷中，僅可使用下列類型的客戶個人資料：

( a ) 姓名；

( b) 性別；

( c) 出生日期；

(d) 身份證或護照號碼的一部分；

(e) 聯絡資料（包括但不限於電話號碼、傳真號碼、電郵地址、通訊地址

及住宅地址）；

(f) 客戶已購買或申請的產品及／或服務的資料，包括購買或申請的產品

及／或服務的分銷渠道（包括其個人顧問或中介機構）。

除非宏利已經就擬議使用獲得客戶的同意，否則不得如上所述使

用資料。

提供個人資料作直接促銷

7. 宏利擬向宏利集團（除宏利本身之外）不時提供客戶的個人資料供宏利

集團就下列產品和服務作直接促銷之用，以換取金錢和其他財產：

(a) 保險、退休基金及／或退休金計劃、投資基金、財富管理服務或其他

金融產品和服務；

(b) 獎勵、忠誠度或特權計劃及相關產品和服務；

伴名稱見相關產品和服務（視情況而定）的申請表）。

僅可向宏利集團（除宏利本身之外）提供下列類型的客戶個人資料供

宏利集團作該等直接促銷之用：

( a ) 姓名；

( b) 性別；

( c) 出生日期；

(d) 身份證或護照號碼的一部分；

(e) 聯絡資料（包括但不限於電話號碼、傳真號碼、電郵地址、通訊地址

及住宅地址）；

(f) 客戶已購買或申請的產品及／或服務的資料，包括購買或申請的產品

及／或服務的分銷渠道（包括其個人顧問或中介機構）。

除非宏利已就擬議提供獲得客戶的書面同意，否則不得如上所述提供

資料。

8. 根據《法律》，資料當事人有權：

(a) 要求查閱其個人資料；

(b) 要求對其任何不準確的個人資料進行改正；

(d) 了解負責處理個人資料的實體持有的個人資料的主要目的或主要擬

議目的；

(e) 通過下文第9條所載的渠道提出查閱資料要求和改正資料要求。

9. 根據《法律》規定，宏利有權就處理任何查閱資料要求收取合理費用。要

求可以書面形式提交給個人資料主任：

宏利人壽保險（國際）有限公司

澳門新馬路61號永光廣場十四樓A

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