Complaint Form
(Procedure 4.401)
When a student believes that a condition exists that is in violation of his or her rights, college
policies, rules, standards, and procedures, he or she has the right to file a complaint. Students’
grievances /complaints are handled in accordance with Administrative Procedure 4.401, which can
be found on the college’s website at
http://elgin.edu/aboutus.aspx?id=278&terms=Appeal%20for%20Complaint%20Procedure.
The information you provide will be used in an effort to resolve your complaint and will be shared with the
appropriate college personnel.
Complaints MUST be initiated within 20 school days of the occurrence of the incident.
Prior to completing this form, SAVE the complaint form as a file titled, "Your Last Name-
Complaint". Open up the saved file and fill out the form completely. E-mail that completed complaint
form back to the Dean of Student Services and Development at DeanofStudentServices@elgin.edu as an
attachment, or print, sign and deliver back to the Office of the Dean of Student Services and Development,
Room B105.13.
Please check the appropriate designation: Student: ECC Staff:
First Name: Last Name:
Student ID #: Cell Phone Number:
Other Phone Number:
Street Address: PO Box or Unit #:
City: State: Zip Code:
Date of Incident: Date Complaint Filed:
Description of Complaint
(Please give specific details)
Choose a Complaint Category from dropdown menu:
Nature of complaint:
(Discrimination and sexual harassment complaints will be referred to the EEO/AA Officer)
E-mail Address:
Instructional Issues
The relief or remedy requested:
Other information:
Student Signature: ___________________________________________________________
By signing this form, I am acknowledging that the information given in this complaint is true and accurate to the best of my
knowledge. Submission of his form via email will also serve the same purposes as the aforementioned acknowledgment.
The facts on which the complaints are based:
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FOR OFFICE USE ONLY:
Level I Complaint Response / Resolution (Please give specific details)
Choose a Complaint Category from dropdown menu:
Response / Resolution from College Official:
Name of College Official:
College Official’s Signature: ___________________________________________ Date: __________
Level II Complaint Response / Resolution (Please give specific details)
Appeal:
Response / Resolution from College Official:
Name of College Official:
College Official’s Signature: ___________________________________________ Date: __________
Level III Complaint Response / Resolution (Please give specific details)
Appeal:
Response / Resolution from College Official:
Name of College Official:
College Official’s Signature: ___________________________________________ Date: __________
Please send of copy of this completed form to the Dean of Student Services and
Development, B 105.13 or email it to DeanofStudentServices@elgin.edu.
Instructional Issues
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