Fillable Competency Checklist Procedure 61 Coach Patients Regarding Health (Cengage)

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Competency Checklist Procedure 61 Coach Patients Regarding Health (Cengage)

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© 2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Name: __________________________________________ Date: _____________ Score: _____________
Competency Checklist
Procedure 6–1 Coach Patients Regarding Health Maintenance, Disease
Prevention, and Treatment Plans while Considering Cultural Diversity,
Developmental Life Stages, and Communication Barriers.
ABHES Curriculum
MA.A.1.5.e Analyze the effect of hereditary, cultural, and environmental influences on behavior
MA.A.1.8.f Display professionalism through written and verbal communications
CAAHEP Core Curriculum
V.C.6 Define coaching a patient as it relates to: (a) health maintenance, (b) disease prevention, (c) compliance
with treatment plan, (d) community resources, and (e) adaptations relevant to individual patient needs
V.C.14 Relate the following behaviors to professional communication: (a) assertive, (b) aggressive, and
(c) passive
V.C.18 Discuss examples of diversity: (a) cultural, (b) social, and (c) ethnic
V.P.4 Coach patients regarding: (a) health maintenance, (b) disease prevention, and (c) treatment plan
V.P.5 Coach patients appropriately considering: (a) cultural diversity, (b) developmental life stages,
and (c) communication barriers
V.A.3 Demonstrate respect for individual diversity including: (a) gender, (b) race, (c) religion, (d) age,
(e) economic status, and (f) appearance
Task: Following the steps listed in the procedure, coach patients appropriately regarding health
maintenance, disease prevention, and treatment plans considering cultural diversity,
developmental life stages and communication barriers
Supplies & Conditions: Paper, pen, computer (if EHR), information ordered by provider for coaching session.
Standards: A maximum of three attempts may be used to complete the task. The time limit for each attempt
is 10 minutes, with a minimum score of 70 percent. Scoring: Determine student’s score by
dividing points awarded by total points possible and multiplying results by 100.
Forms: Procedure 6–1 Scenario with Procedure 6–1 forms. Procedure forms can be downloaded from
the Student Companion website; procedure scenarios are found in the Instructor’s Manual.
EVALUATION
Evaluator Signature: Date:
Evaluator Comments:
413
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© 2017 Cengage Learning. All Rights Reserved. May not be scanned, copied or duplicated, or posted to a publicly accessible website, in whole or in part.
Name: __________________________________________ Date: _____________ Score: _____________
Procedure 6–1 Steps
Start Time: End Time: Total Time:
Steps
Possible
Points
First
Attempt
Second
Attempt
Third
Attempt
1. Develop a plan of action on how to coach the patient on
information ordered by the provider.
15
2. Greet the patient and any other person present in the
room by name.
5
3. Provide a written copy of the instructions and review
them one by one verbally with the patient, using
language the patient can understand.
15
4. Ask the patient to repeat the instructions (act as a verbal
mirror) and restate what is said for clarification by all
parties.
15
5.
Demonstrate empathy, active listening, and nonverbal
communication.
15
6.
Demonstrate empathy and respect for individual
diversity including gender, race, religion, age,
economic status, and appearance during entire contact
with patient.
15
7. Provide your name and office phone number if there are
additional questions.
10
8. Document in the patient’s chart what information and
instructions were given concerning the procedure.
15
Points Awarded / Points Possible _____/
105
414
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Competency Checklist Procedure 61 Coach Patients Regarding Health (Cengage)

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Completed 10 May 2021

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