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Companies House Electronic Filing Service
credit account application
Please note: Some fields are Mandatory. Form will be returned if not completed.
Please complete online, print out, sign and return form to address in section 12.
If completing by hand please use black ink in BLOCK CAPS.
for official use only
account no: date rec’d fin:
db ud: access admin QSP sign on:
letter sent: proposed CL:
suspend off: sin:
contract refs: password:
refs: CCN trade refs finance dept. approval:
promotion code: authorised by:
1
Presenters details (Mandatory)
company/LLP name
company/LLP registered no
. (if appropriate)
2
Trading status (Mandatory)
private limited company partnership public limited company
unlimited company sole trader public sector
other (please specify): LLP
number of years in business:
main business activity:
annual turnover:
number of employees:
_______________________________________________ _____ __________
Electronic Filing Service
Where did you hear about the Companies House Electronic Filing Service
3
Promotion Code
direct mail Companies House website
advertisement colleague
magazine insert press
internet exhibition
other
(please specify) ____________________________________________________ __________
4
5
Are you an existing Companies House customer?
yes no
if no go to question 6
If so please provide details:
Companies House Direct account no: ________________________________
postal search account no: ________________________________
information centre Account No account no: ________________________________
directory products
(customer services) account no: ________________________________
other
(please specify)
6
Electronic Invoice delivery address (e-mail) - You will receive an e-mail from us when your latest invoice is available
(Mandatory)
In order to avoid any electronic delivery problems, please provide us with an email
address that more that one person in your office has access to.
PLEASE PRINT CLEARLY
7
User Contact Details (Mandatory)
title surname
forename(s) job title
department
address
postcode telephone
fax email
8
Do you require this for
both
webFiling
https://ewf.companieshouse.gov.uk
11
9
Please supply 2 trade references if NOT applying as an individual: (Mandatory)
1 contact name
company name
address
postcode
telephone email
2 contact name
company name
address
postcode
telephone email
10
Expected value of monthly business
Please supply an email address to be used for service updates, and within
Software Filing for processing (80 characters maximum) (Mandatory)
Easiest way to pay your account is by Direct Debit - please complete the direct debit form attached to this file.
Invoices are sent out at the beginning of each month, for payment at the end of that month.
I apply to become a subscriber to the Companies House Electronic Filing Service.
I have read and I accept the terms and conditions provided.
Authorised Signature: (Mandatory)
Date:
Credit / Debit card
Online Credit Account - for presenters filing 10 or more Annual Returns) P.A.
Payment Options
12
Your personal details supplied on this form will be held by Companies House in accordance with current laws on data protection, for the purpose of providing the service
you have requested. By signing this application form you agree you may be sent information about Companies House and its products and services, If you do not wish to
give this consent, please write to Companies House at the address below. we will not send or pass your customer details on to any third party.
Please return to: Companies House Finance Section, Companies House, Crown Way, Cardiff CF14 3UZ
If you require any further information or assistance on Companies House Software Filing or Webfiling services,
please contact the Companies House Contact Centre on 0303 1234 500 (Mon Fri 8.30am – 18.00pm) or
email enquires@companieshouse.gov.uk
If you do not wish the information provided by you on this form,
or on previous applications, to be used to inform you about
Companies House products and services please tick this box.
13
Version 4.2
Electronic Filing Service Credit Account
terms and conditions
1. Definitions
In these Terms and Conditions and the application for an Electronic Filing Services Credit Account the
following terms have the following meanings:
"Companies House" means (i) the Registrar of Companies in England and Wales, (ii) the Registrar of
Companies in Scotland or (iii) the Registrar of Companies in Northern Ireland as the circumstances
require;
"Customer" means a person whose application for an on Electronic Filing Services Credit Account
has been approved by Companies House in accordance with these Terms and Conditions;
"Software Filing" means the Software Filing service provided by Companies House enabling presen-
ters in satisfaction of statutory requirements to submit documents to Companies House by electronic
communication using an intermediary software package;
"Minimum Level of Usage" means the minimum level of usage of an Electronic Filing Services Credit
Account as stipulated from time to time by Companies House, such stipulation being published on
Companies House Website;
"Electronic Filing Services Credit Account" means the Customer's credit account for Web-Filing or
Software Filing;
"Presenter Authentication Code" means the code allocated from time to time by Companies House
in accordance with paragraph 5 of these Terms and Conditions;
"Presenter Identifier" means the identifier allocated by Companies House in accordance with para-
graph 5 of these Terms and Conditions;
"these Terms and Conditions" means the terms and conditions set out herein, as varied from time to
time in accordance with paragraph 8 below;
"Web-Filing" means the web-filing service provided by Companies House enabling presenters in sat-
isfaction of statutory requirements to submit documents to Companies House by electronic commu-
nication via the Companies House website.
2. Application for an Electronic Filing Services Credit Account
2.1 A person's application for an Electronic Filing Services Credit Account shall be subject to
Companies House approval and upon these Terms and Conditions.
2.2 Companies House may, in its discretion, approve or reject an application for an Electronic Filing
Services Credit Account
2.3 Companies House will notify the Customer in writing as to whether or not the Customer's appli-
cation has been approved
3. Assessing the Application
3.1 In assessing an application for an Electronic Filing Services Credit Account Companies House may
carry out such credit checks and/or require such references as it deems appropriate.
3.2 When deciding whether to approve an application for such an account Companies House may
take into account the anticipated level of usage of the proposed Electronic Filing Services Credit
Account.
4. Credit Limits
If Companies House approves an application for an Electronic Filing Services Credit Account,
Companies House may set such credit limit as it deems appropriate and may vary that credit limit
from time to time as it deems appropriate.
5. Presenter Identifier and Presenter Authentication Code
5.1 If the Customer's application is approved, Companies House will allocate a Presenter Identifier
and Presenter Authentication Code to the Customer for use when charging amounts to the
Customer's Electronic Filing Services Credit Account.
5.2 The allocated Presenter Authentication Code can be changed by requesting Companies House to
allocate a new code to the Customer.
5.3 If Companies House has reason to believe the Presenter Authentication Code or Presenter
Identifier have been discovered and/or used by a person without the knowledge, consent or
permission, express or implied of the Customer, and on such occasion as Companies House may
deem reasonably necessary, Companies House may withdraw the Presenter Authentication Code and
allocate replacement(s) to the Customer.
5.4 Companies House may withdraw any of the Presenter Authentication Code where in its opinion
there are reasonable grounds for believing the Presenter has not complied or is not
complying with these Terms and Conditions.
5.5 Companies House may reveal or disclose the Presenter Authentication Code and Presenter
Identifier in addition to the Customer name, address and telephone number of a Customer to any
person to satisfy the legal demand of a government body, court of law or other competent tribunal
or as required by any applicable law, rule or regulation.
5.6 The Presenter Authentication Code and Presenter Identifier allocated to the Customer by
Companies House are confidential and personal to the Customer and it is the Customer's
responsibility to keep its Presenter Authentication Code and Presenter Identifier safeguarded.
5.7 The Customer undertakes to use the Presenter Authentication Code and Presenter Identifier in
accordance with these Terms and Conditions.
5.8 The Customer shall notify Companies House immediately if it suspects that a person has discov-
ered or is making use of the Presenter Authentication Code or Presenter Identifier without the
consent or permission of the Customer.
5.9 The Customer shall be responsible, subject to due notification in accordance with paragraph
5.8 above, for all amounts charged to the Customer's Electronic Filing Services Credit Account using
the Presenter Authentication Code and Presenter Identifier.
6. Payment
6.1 The Customer shall pay to Companies House all applicable fees in respect of submission of docu-
ments to Companies House via Web-Filing and Software Filing.
6.2 Where an Electronic Filing Services Credit Account has been approved for the Customer, any fees
in respect of the submission of documents to Companies House via Web-Filing or Software Filing
shall, subject to the credit limits on the account and of the other terms of these Terms and
Conditions, be charged to the Customer's Electronic Filing Credit Account, save for any such
fees for Web-Filing paid for by the Customer via the credit card payment facility on Web-Filing.
6.3 Each time the Customer wants to charge an amount to its Electronic Filing Services Credit
Account it must submit to Companies House via Web-Filing or Software Filing the Presenter Identifier
and Presenter Authentication Code allocated to the Customer by Companies House. If the Presenter
Identifier and Presenter Authentication Code information submitted by the Customer do
not mirror that held for that Customer by Companies House the Customer will not be able to charge
the relevant amount to its Electronic Filing Services Credit Account.
6.4 All sums charged to the Customer's Electronic Filing Services Credit Account shall be paid by the
Customer by the end of the calendar month following submission of the relevant document to
Companies House via Web-Filing or Software Filing.
6.5 All sums due to Companies House on the Customer's Electronic Filing Services Credit Account
shall be invoiced to the Customer monthly or at such other intervals and in such form and
manner as Companies House shall deem appropriate.
6.6 All sums due shall be payable by the Customer in pounds sterling or euros (unless otherwise
agreed by Companies House).
6.7 Payment of all sums due shall be made by the Customer in full by cheque or by such other
method as Companies House may specify from time to time.
7. Termination/Suspension
7.1 Companies House reserves the right at its discretion and without prior written notice to terminate
or suspend availability of the Customer's Electronic Filing Services Credit Account and will
notify the Customer in writing of any such termination or suspension.
7.2 Without prejudice to the generality of the above Companies House shall have the right to
forthwith terminate or suspend the Customer's Electronic Filing Services Credit Account if:
7.2.1 the Customer fails to make a payment when it becomes due in relation to the Electronic Filing
Services Credit Account or any other account or arrangement with Companies House; or
7.2.2 an interim order is made or a voluntary arrangement approved or a petition for a bankruptcy
order is presented or a bankruptcy order is made against the Customer or if a receiver or
trustee is appointed to the Customer's estate or a voluntary arrangement is approved or an adminis-
tration order is made, or a receiver or administrative receiver is appointed of any of the
Customer's assets or undertakings or a resolution or a petition to wind up the Customer is passed or
presented or if any circumstances arise which entitle a Court or a creditor to appoint a
receiver, administrator or present a winding up petition or make a winding up order; or
7.2.3 the level of usage of the Customer's Electronic Filing Services Credit Account is below the
Minimum Level of Usage.
7.3 Any exercise by Companies House of its right of suspension shall not exclude its rights subse-
quently to terminate the Customer's Electronic Filing Services Credit Account.
7.4 Upon termination or suspension of the Customer's Electronic Filing Services Credit Account
howsoever arising the following provisions shall apply:
7.4.1 termination or suspension shall not prejudice or affect any right or action or remedy which
shall have accrued or shall thereafter accrue to the Customer or Companies House
7.4.2 outstanding invoices and invoices raised after termination or suspension in relation to the
Customer's Electronic Filing Services Credit Account shall continue to be paid in accordance with
these Terms and Conditions
8. Variation of Terms and Conditions
Companies House may vary these Terms and Conditions and if Companies House sends the
Customer a revised version of these Terms and Conditions together with a notice stating when such
revised terms will come into force and the Customer continues to make use of the Electronic Filing
Services Credit Account after such date, then the Customer will be deemed to have accepted such
revised terms with effect from such date.
9. Service of Notices etc
9.1 Any notice, invoice or other documents which may be given by Companies House under these
Terms and Conditions shall be deemed to have been duly given if left at or sent by post or fax
to an address notified to Companies House in writing by the Customer as an address to which
notices, invoices or other documents may be sent, or the Customer's usual or last known
place of abode or business or, if the Customer is a limited company, its registered office. Companies
House address for the service of any notice by the Customer under these Terms and
Conditions shall be such address as is shown on the last invoice rendered to the Customer or such
address as Companies House may prescribe for that purpose. Any such communication
shall be deemed to have been made to the other party on the day on which such communication
ought to have been received in due course of post or fax.
9.2 If the Customer consents in writing Companies House may (but shall not be obliged to) send
invoices to the Customer by electronic mail to an e-mail address notified in writing to
Companies House by the Customer. Any invoice so sent shall be deemed delivered at the time the e-
mail is received at the Customer's e-mail address.
10. No Waiver
Failure by either party to exercise and enforce any rights conferred by these Terms and Conditions
shall not be deemed to be a waiver of any such right nor operate so as to bar the exercise or
enforcement thereof or any right on any later occasion.
Privacy Notice for Credit and Non-credit Customers
Companies House takes your privacy seriously and will only use your personal information to
administer your account and to provide the services you have requested from us in line with the
contract signed by both parties. The controller for the personal data processed by Companies House
is the Registrar. This means it is the Registrar who decides why and how your data is processed.
Your personal information will not be used for automatic decision making (making decisions solely
by automated means without any human involvement) or profiling (automated processing of
personal data to evaluate certain things about an individual).
We will share your data, including names & addresses and bank details with relevant third party
processors, such as banks, in order to facilitate transactions relating to the agreement between our
organisations.
We will ensure that your details held on our systems are secure and can be updated only by explicit
instruction from the designated account holder received from an authorised email address
established on our systems when the application is approved, or subsequently amended.
Your details will be retained on our systems to enable you to continue to receive our services. We
will also retain your details for six years after you unsubscribe from our services in line with HMRC
rules.
The General Date Protection Regulation (GDPR) provides certain rights that individuals may exercise
in respect of their own personal data. If you would like to exercise any of the rights in the GDPR, in
respect of personal data you have submitted to Companies House, please contact the Data
Protection Officer (DPO) using the contact details below. Please note that there may be some
circumstances in which your request cannot be complied with for instance if we have a legal
obligation to keep data, or to process it in a particular way. All requests to exercise GDPR rights will
be handled on a case by case basis.
If you are dissatisfied with the way we are managing your personal data, please let us know in the
first instance by writing to the Data Protection Officer at dpo@companieshouse.gov.uk.
You may also raise your concerns, at any time with the Information Commissioners Office. For
information on how to do this please visit -
https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-
rights/
6 7 6 8 1 9
FOR Companies House
OFFICIAL USE ONLY
This is not part of the instruction to your Bank or Building Society
To The Manager Bank/Building Society
Address
Postcode
Signature(s)
Date
Instruction to your Bank/Building Society
Please pay Companies House Direct Debits from the account
detailed in this instruction subject to the safeguards assured by
the Direct Debit Guarantee. I understand this instruction may
remain with Companies House and if do, details will be passed
to my Bank/Building Society
The Direct Debit Guarantee
(this guarantee should be detached and retained by the Payer)
This guarantee is offered by all Banks and Building Societies that take part in the Direct Debit Scheme. The efficiency and security of
this scheme is monitored and protected by your own Bank and Building Society.
If the amount to be paid or the payment dates change Companies House will notify you 10 working days in advance of your
account being debited or as otherwise agreed.
If an error is made by Companies House or your Bank or Building Society, you are guaranteed a full and immediate refund from
your branch of the amount paid.
You can cancel a Direct Debit at any time by writing to your Bank or Building Society. Please also send a copy to the letter to us.
Please fill in the whole form using a ball point pen and send to:
Companies House
Crown Way
Maindy
Cardiff
CF14 3UZ
Instruction to your Bank or
Building Society to pay by Direct Debit
Name(s) of Account Holder(s): Originator’s Identification:
Bank/Building Society Account Number:
Branch Sort Code:
Name and full postal address of your Bank
or Building Society
Account Number:
Bank and Building Societies may not accept Direct Debit instructions from some type of accounts