THE COMMONWEALTH OF MASSACHUSETTS
EXECUTIVE OFFICE OF PUBLIC SAFETY AND SECURITY
DEPARTMENT OF CRIMINAL JUSTICE INFORMATION SERVICES
200 Arlington Street, Suite 2200, Chelsea, MA 02150
TEL: 617-660-4640 | TTY: 617-660-4606 | FAX: 617-660-4613
MASS.GOV/CJIS
STATEWIDEAPPLICANTFINGERPRINTIDENTIFICATIONSERVICES
(SAFIS)
SAFIS‐FORM‐004
HOW TO CHANGE, CORRECT, OR UPDATE YOUR NATIONAL CRIMINAL
HISTORY RECORD RESPONSE
The Federal Bureau of Investigation (FBI) Identification Division maintains fingerprint-
supported national criminal history record information (CHRI) and also provides access
to CHRI maintained by the states. Organizations authorized to submit CHRI checks
pursuant to state and federal laws are required to provide individuals with information on
how to change, correct, or update their criminal records in accordance with 28 CFR
16.34.
If, after reviewing your CHRI, you believe it contains incomplete or incorrect information,
you may submit a request to the law enforcement agency which submitted the
information to correct or update your CHRI. The information provided in this document
outlines the steps that you must follow to change, correct, or update your CHRI.
ARRESTS SUBMITTED BY MASSACHUSETTS LAW ENFORCEMENT AGENCIES
INCOMPLETE INFORMATION
If you believe an arrest listed on your CHRI submitted by a Massachusetts law
enforcement agency is incomplete (i.e. the disposition is missing), you must first request
a certified copy of the docket sheet associated with the arrest. You can obtain a
certified copy of the docket sheet by going to the clerk’s office at the court where you
were arraigned on the charges.
For a listing of courts and contact information, please go to:
http://www.mass.gov/courts/court-info/courthouses/
If you are not sure which court heard your case, you may request a copy of your
Massachusetts Criminal Offender Record Information (CORI) from the Department of
Criminal Justice Information Services’ (DCJIS) iCORI system. The CORI will contain
information regarding the docket number and phone number for the court that heard the
case.
For information on how to register for an individual iCORI account to request your
own CORI online:
http://www.mass.gov/eopss/crime-prev-personal-sfty/bkgd-check/cori/icori-
training-documents.html