Fill - Free fillable Co-touchnet-marketplace-application - UW Application for New Marketplace Sites 01.18 PDF form

Confidential 1

PropertyofUniversityofWyoming



TouchNetMarketplaceApplication



Overview:AlluniversitydepartmentsmustobtainapprovalfromtheFinancial ServicesBusiness

OfficepriortosettingupaTouchNetMarketplace.



Pleasenote,TouchNetMarketplacesitesareintendedfortheuseandeaseofcustomers only.

DuetoPaymentCardIndustryDataSecurityStandards(PCIDSS),TouchNetMarketplacesitesare

notintendedfortheuseofde

partmentstoentercustomercardholderdatafor thecustomer.If

your department needs a solution to accept credit card pay ments that are processed by your

departmentstaffforcustomers,pleasecontactAshlieReese, Manager, Financial Services; 766‐

4391orareese3@uwyo.edu.

Purpose

Tobecompletedbydepartmentsthatwou

ldliketoacceptpayme ntcardsasaformofpayment

for goods and/or services, receipt of donations, non‐tuition courses, conferences, seminars,

tickets and other approved University of Wyoming related products through a TouchNet

Marketplacesite.



Application must be submitted to David Henry (DHenry@uwyo.edu) in the Financial Services

Business Office. The info

rmation provided on this application will be used to create an

“InformationProfile”thatwillbesubmittedtotheManagerofFinancialService s .Forassistance

orquestionsregardingthisform,pleasecontactAshlieReese;Manager,FinancialServices;766‐

4391;areese3@uwyo.edu.Once theapplicationhasbeenapproved,pleaseallowatleast  four

weeksforwebbasedsetuppriortothedesired“live”date.



BestPracticesforOfficesAcceptingPaymentsCardsthroughaTouchNetMarketplacesite

Weunderstand thatcomplyingwiththePCIDSS(PaymentCardIndustryDataSecurityStandards)

maybedifficultandconf using forsomedepartments.Ifyouhaveidentifiedabusinessneedthat

requiresyoutoacceptcreditand/ordebitcardpaymentsthroug

haTouchNetMarke tplac esite,

we recommend that you review this set of high‐level best practices before you complete this

application.



1) ManydepartmentsemploytheuseofaTouchNetMarketplacetoprocessonlinepayments.

Itmaybeconsideredgoodcustomerservicetotakephonecalls,emailsorsomeot

herform

ofcommunicationtoprocessatransactiononaTouchNetMarketplacesiteforacustomer,

howeverthisisinerrorandopposesPCIDSS.



a) DonotactasthecustomerandinputtheirdataintotheTouchNetMarketplaceforthem.

Instead, verbally walk them through the process as they enter their dat

a in the

Marketplacesiteusingtheirowncomputer.UsingaUWdepartmentalcomputertoenter

cardholderdataopposesPCIDSS.



b) Ifacustomerwouldliketopaybycreditcard,butdoes nothaveinternetaccess:

i) Filloutadepositadviceformwhichcanbefoundat

:

http://www.uwyo.edu/fsbo/_files/docs/co‐deposit‐advice.pdf

ii) Besuretoincludethefollowing:

Confidential 2

PropertyofUniversityofWyoming

(1) properchartfieldinformation, 

(2) amountand

(3) Nameofthecustomer.

(4) Do NOT include the customer’s credit card information on the deposit advice.

Customerwillcallthecashier’soffice(seeitemivbelow).

iii) Email thedepositadvicetotheCashier’sOfficeat:Cashiers@uwyo.edu

iv) InstructthecustomertocalltheCashier’sOfficeat307‐766‐2313or1‐800‐370‐3188

andexplaintheyarecallingtomakeacreditcardpaymentonadepositadvicethat

wasemailedfromyour department.TheCashier’sofficewillprocessthecreditcard

paymentonacreditcardterminalandpostthepay

menttotheproperchartfield.



Confidential 3

PropertyofUniversityofWyoming



1.DEPARTMENTINFORMATION:

DEPARTMENTNAME:

MERCHANTNAME:

MERCHANTADDRESS:

Note:MerchantaddressmustincludeBuilding&Roomnumber.

2.PRIMARYCONTACTINFORMATION:

CONTACTNAME: MAINTELEPHONE#:

CONTACTTITLE: ALT.TELEPHONE#:

EMAILADDRESS:  

Note:PrimarycontactwillberesponsiblefortheoverallprocessofacceptingpaymentcardsontheTouchNetMarketplaceandmust

beafulltimeemployee.(WorkStudyemployeesarenotallowed).



3.MERCHANTINFORMATION:

GIVEABRIEFDESCRIPTIONOFYOURPAYMENTCARDBUSINESS:

(Whatisthemainpurposeofthismerchantaccount?Forexample,registrationfees,tuitio n for

non‐creditcourses,ticketsforevents)



DATESUBMITTED: DESIRED“LIVE”DATE:



ESTIMATEDANNUALCREDITCARDVOLUME:

TotalAnnualDollarAmount: $

AverageAmountperTransaction: $

AnnualNumberoftransactions:



DEPARTMENTCURRENTLYACCEPTSPAYMENTCARDS(Checkallthatapply):

() INPERSON

() BYPHONE

() BYMAIL

() BYFAX

() ONLINEVIAUNIVERISTY’SAPPROVEDINTERNETPROCESSOR TouchNet

() ONLINEVIAOTHER,NAME:



PROCESSINGSystems(Checkthetypesofsystemcurrentlybeingusedorwillbeusedtoprocess

creditcardtransactions):

() POSTerminals () Internet(Online) () Other

IfOther,describeindetail:

CurrentThirdPartyVendor,ifapplicable:



CHARGEBACKINFORMATION:

Mail“Chargebacks”to(Providename,title,andaddressincludingbuildingandroom#)

CONTACTNAME: ADDRESS:

CONTACTTITLE:  

Note:Chargebacksarecreatedwhenacustomerdisputesacharge.Ifactionisnottakenbythemerchantwithinthetimeframe

indicatedontheletter,theUniversityofWyomingwillbechargedbythepaymentcardcompany.Ajournalentrymustbemadeby

themerchanttorecordsuchchargeback.IfassistancewithChargebacksisneeded

,pleasecallAshlieReese,Manager,Financial

Services;766‐4391.



Confidential 4

PropertyofUniversityofWyoming

4.Yourdepartmentalsoagreestothefollowing:



Pleaseinitial

Requirement



RecordingSalesTransactions

Creditcardandelectronicfundtransactionsarerecordedelectronicallyto

thefullWyoCloudchartofaccountcoding,basedoneach



transaction.

Creditcardtransactionswillbeassessedacreditcardprocessingfeewhich

willbeallocateddirectlytothedepartmentbyUWAccounting.



Reconciliations

Departmentsmustreconcilesalestransactionscapturedthroughtheironline

storefrontswithtransactionspostedtoWyoCloud.

Ifadepartmentdiscoversthatsalestransactionsaremissing,duplicated,or

incorrectlyposted,thestaffmemberresponsibleforreconcilingtheaccounts

mustcontacttheFinancialServicesBusinessOfficeforassistanceinresolving

theerrors.



Credits/Refunds

FortransactionsinitiatedthroughTouchNetMarketplace,credits/refundsto

customers'accountswillbeprocessedthroughtheCashier’sofficewithinthe

FinancialServicesBusinessOffice.Suchadjustmentstoacustomer'saccount

willbeprocessedonlyuponthewritten(e‐mail)requestoftheselling

department.



DisputedTransactionSales

Occasionally,UW’sacquiringbankwillsendnotificationtotheUniversity

indicatingadisputedcharge.Acopyofthischargebacknotificationwillbe

forwardedtotheappropriatedepartmentbytheFinancialServicesBusiness

Office.Thedepartmentisrequiredtoprovideallrequestedinformationin

responsetothenotificationbytheduedateindicated.Failuretoprovide

requestedinformationinatimelymannerwil

lresultinthedepartmentbeing

chargedforthetransactioninquestionandthedepartmentcannotappeal

thechargeback.



Security

TheDean/VPorDepartmentHeadwillberesponsibletoensurethat

departmentalcreditcardandelectronicfundtransactionswillcomplywithall

oftherequirementsofUWPresidentialDirective3‐1993‐1.





AuthorizedSignature

ofUWdepartment:



___________________________



Date:



_______________

PrintedName: ___________________________ Telephone#: _______________

Title: ___________________________  



ApprovalforTouchNetMarketplace(forFSBOuseonly)

Approved________ Denied________



Signed:________________________________________Date_______________

 Manager,FinancialServices

MarketplaceNameAssigned:_______________________________________________

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Co-touchnet-marketplace-application - UW Application for New Marketplace Sites 01.18

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