Checking Account Switch Checklist
Get Organized
Gather all pertinent information about your existing account(s) such as account number(s), bank routing number and recent
statements.
Review your last few statements and note all automatic payments.
Note: Not all established automatic payments occur on a monthly
basis. Examples: Insurance premiums, Local or Federal Taxes, Water Bills, Home Owner Association Dues, etc. may occur at different
intervals.
Review your statements and note all outstanding checks or pending payments that have not yet posted to your account.
Remember to leave sufficient funds in the account with your other financial institution to cover these items.
Open Your New Account
Bring all prepared paperwork to your local branch or call the Contact Center at 888-732-8562. Don’t worry! If you need
assistance with the paperwork our SECU staff is always ready to assist you in every way! We will need monthly statements for
all of the automatic payments you wish to change or add to BillPay (credit card statements, utilities, loan payments, etc.).
Make sure you have a picture ID, previous banking information (financial institution name and voided check), membership
eligibility information and the funds to establish your share account and/or checking account. The Credit Union will complete
the forms with your new account information.
Authorize Direct Deposit Changes / Establish New Direct Deposit with SECU
State/Local Government Employees and Private Companies – Complete the Direct Deposit Authorization Form and submit
to your Human Resources or Payroll office.
Note: You will need to provide a deposit ticket or voided check from your new account
package. You may be asked to fill out an additional form by your HR or Payroll office. However, all of the information you need will be on the
completed Direct Deposit Form. The North Carolina Office of the State Controller requests that Direct Deposit changes be submitted
no later than the 3
rd
of the month to be effective with your next month-end pay period. However, we strongly suggest that you
confirm with your payroll office the effective date of your first Direct Deposit to your SECU account.
State Retirement Benefits - Retirees may initiate direct deposit by downloading form RET-170, completing and mailing it to:
Dept. of State Treasurer Retirement System Division, 325 N. Salisbury St., Raleigh, NC 27603-1385.
Federal Government Employees/Retirees Payroll - Em
ployees (including military) may download form 1199-A
. Complete
sect
ions 1 and 2 only. Current employees must take the form to their local branch to complete section 3 before submitting it to
their employer's payroll office. Federal Government Retirees may enroll for benefits directly with the Federal Reserve by
contacting the GoDirect Call Center at 1-800-333-1795, or by completing form 1199-A and mai
ling it to: GoDirect Processing
Center, PO Box 650527, Dallas, TX 75265-0527.
We strongly suggest that you confirm with your payroll office the effective date of your first Direct Deposit to your
SECU account before changing your automatic payments.
Change Your Automatic Payments
Set up or transfer your automatic payments.
You can use the Automatic Payment Change form to assist you with this process. You will want to print multiple forms or
make additional copies if you are changing more than one automatic payment.
Note: Most merchants provide secure websites that
allow you to change your automatic payment information online.
Don’t forget any automatic payments authorized using your Visa Check Card! You will want to stop the current transaction(s)
and reestablish the payment once you have received your SECU Visa Check Card. We have provided a Visa Check Card
Change Form to assist you with documenting all of your current Visa Check Card payments.
SECU provides an online BillPay Service through our Member Access website as an alternative to Automatic Payments.
Online BillPay is a quick, convenient and less expensive alternative to writing and mailing checks as well as automatic
payment drafts. We have provided a BillPay Change Form to assist you with documenting all of your current BillPay payments.
The BillPay Service keeps you in control of your payments.
Close Your Old Account
Confirm all checks have cleared your old checking account, BillPay has been cancelled and reestablished with SECU and that
all automatic payments have been transferred to your new checking account.
Complete the Account Closure Form and send to your old financial institution.
Note: Some financial institutions may require
additional forms before closing your account.
Destroy any unused checks, ATM/Debit cards and deposit tickets associated with your old account(s).
